97% lettings valuation accuracy
98% lettings fee satisfaction
Mar 24,2020
Mar 24,2020
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We contacted Goymour Homes to see if we could re-locate our daughter from London as the impact of the Corona Virus started to hit home. Having spotted a suitable property on a Friday night the staff at Goymour Homes not only maintained contact whilst closed during their weekend but arranged a viewing first thing on the following Monday. By mid afternoon the deal was done. An amazing and very efficient service, second to none. Thank you Karen!.
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Latest Reviews
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29th Aug 2024
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 98% | £485 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 34 | 1 | 35 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- IP33
- Bury St Edmunds
- IP29
- Horringer
- IP28
- Mildenhall
- IP30
- Lakenheath
- IP31
- Weeting
- IP32
- Banham
- IP27
- Newmarket
- IP26
- Ixworth
- Barrow
- Thetford
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Aug 17,2023
Aug 17,2023
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Goymours have managed my property to a high standard for a number of years. They have contacted me at the earliest of opportunity to report issues and on instruction arranged for the relevant person to rectify the issue. They are always contactable and on time ...
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“Fantastic local letting agency, who continually strive for perfection. Competitive ......”
Dec 06,2017
Dec 06,2017
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Fantastic local letting agency, who continually strive for perfection. Competitive fees with outstanding customer service. Correspondence is regular and punctual along with payments. Their expertise means there is minimal input from the customer required, along with the knowledge that your property is being well looked ...
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Comment on agent fees
Competitive fees -
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Featured Review
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Apr 30,2024
Apr 30,2024
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The team at Goymour's, could not do enough to help me during a personally worrying time. I was reassured they would deal with everything to do with my rental and they did.
Their knowledge and experience is second to none and I would recommend them ...
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Apr 20,2024
Apr 20,2024
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Absolutely fantastic.
Whole process was quick and efficient, with excellent communication. A wonderful group of ladies who are friendly and approachable and strive to their best for you. Would highly recommend....
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Oct 15,2024
Oct 15,2024
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Goymour homes team is very kind and helpful.
They have been a great support since the time we have occupied the house
100% recommend...
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Aug 29,2024
Aug 29,2024
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Karen came to the property for us to sign the tenancy agreement, she was very polite, friendly and helpful and answered any questions we had....
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Jul 31,2024
Jul 31,2024
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This is the 3rd time we have used Goymour Homes to locate a suitable tenant for our rental property. As always they were helpful, responsive, professional and all round great to deal with at every part of the process. I would highly recommend Karen and ...
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Jun 13,2024
Jun 13,2024
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They have been excellent through the whole process. Extremely polite and thorough in everything they do.
The moving in process was quick and easy. We had a couple of minor issues with faults in the property but again these were dealt with straight away with ...
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Apr 30,2024
Apr 30,2024
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Goymours have been managing property for me for around 10 years and have always combined professionalism and efficiency with a friendly and approachable manner....
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Apr 30,2024
Apr 30,2024
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Reliably Efficient Property management company in Bury St Edmunds Suffolk...
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Apr 30,2024
Apr 30,2024
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We have been with Goymour Letting Agents for nine years and have found them extremely efficient and helpful .
Would always recommend them....
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Apr 30,2024
Apr 30,2024
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Excellent service from all the staff at Goymour Homes. Everyone is extremely efficient and professional. Karen has a wealth of knowledge. I wouldn't use any other agent....
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Apr 30,2024
Apr 30,2024
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I have used Goymour Homes since 2006, when I first let my house out. They were recommended to me by someone who had used them for many years.
I have always received an excellent service from all the staff, especially Karen Firth, who is so knowledgeable ...
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Apr 30,2024
Apr 30,2024
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Goymour Homes has managed my properties for over 20 years and I have been delighted with the service they provide. Very professional and trustworthy....
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Apr 30,2024
Apr 30,2024
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Generally very helpful and professional staff. Goymour have managed the tenant search and letting of my property since 2007 and have had very good service and some exceptional tenants as a result....
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Apr 30,2024
Apr 30,2024
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Fantastic landlords, attentive and nothing is too much trouble. Very friendly and approachable...
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Apr 24,2024
Apr 24,2024
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Very quick to respond to any issues , excellent service...
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Feb 27,2024
Feb 27,2024
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A friendly and supportive company who put the best interests of their tenants first. Visits made are predicated on the basis of 'how are you' and 'is there anything you need' etc. The excellent staff are a joy to deal with and they are very ...
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Feb 20,2024
Feb 20,2024
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Girls at Goymour always lovely. Deal with any issues promptly and always polite and professional
Thank you all !...
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Feb 18,2024
Feb 18,2024
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The Goymour team was very helpful, professional, and friendly. I didn’t...
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Feb 16,2024
Feb 16,2024
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From the very first viewing, it's been a great experience. When I call the person who answers is always helpful and kind....
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Feb 16,2024
Feb 16,2024
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Always positive; always speak to landlord on my behalf when repairs are needed and these are addressed quickly....
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Feb 06,2024
Feb 06,2024
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Communication from Goymour is always prompt, clear, and consistent. They are very responsive and have always been available to address any questions or issues we have had.
Any maintenance issues are always promptly addressed by the team and Karen is particular is brilliant. Their swift ...
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Nov 09,2023
Nov 09,2023
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I can't fault Goymour-homes, they are all so efficient and friendly and have gone the extra mile on several occasions for me with my rental property 👍...
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Nov 08,2023
Nov 08,2023
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Abbie and Karen have been amazing and very supportive with all of my needs....
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Oct 23,2023
Oct 23,2023
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Very professional and on the ball second to none for service...
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Oct 13,2023
Oct 13,2023
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I have always been treated with the utmost respect and care. From my first enquiry to the last contact I had with Goymour Homes earlier today. I have been in my cottage for 14 months and I am very happy.
They encourage me to make it ...
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Sep 05,2023
Sep 05,2023
1
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Enquired about a property in Newmarket for me and my children. Loads of pointless questions, but didn't even ask my name!!! Got the sense they weren't interested in renting to me, probably because I'm a single parent with 2 children! Lady on phone was condescending and ...
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Jun 19,2023
Jun 19,2023
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Great company with a helpful staff! The staff are always friendly and very efficient with any inquiries....
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Jun 16,2023
Jun 16,2023
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I am completely satisfied with the service I receive. It is courteous, detailed and prompt...
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Tenant Fees
Overall Fees
Tenant Fees
You will not be asked to pay any fees or charges in connection with your application for a tenancy. However under the terms of our standard assured shorthold tenancy agreement, you will be required to pay certain fees for any breach of that tenancy agreement in line with the Tenant Fees Act 2019. In consideration of us processing your tenant application, you agree to pay those fees to us on request.
During the tenancy (payable to the Agent)
Payment of up to £50 inc vat if you want to change the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3% over the Bank of England Base rate
Payment of the reasonably incurred costs for the loss of keys\\\\\\\/security devices . If the loss results in the locks needing to be changed , the actual cost of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant. If extra costs are incurred there wil be a chatge of £15 per hour ( I
Overall Fees
Tenant Fees
You will not be asked to pay any fees or charges in connection with your application for a tenancy. However under the terms of our standard assured shorthold tenancy agreement, you will be required to pay certain fees for any breach of that tenancy agreement in line with the Tenant Fees Act 2019. In consideration of us processing your tenant application, you agree to pay those fees to us on request.
During the tenancy (payable to the Agent)
Payment of up to £50 inc vat if you want to change the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3% over the Bank of England Base rate
Payment of the reasonably incurred costs for the loss of keys/security devices . If the loss results in the locks needing to be changed , the actual cost of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant. If extra costs are incurred there wil be a chatge of £15 per hour ( I
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 4:22 PM 17/03/2023 by Karen Firth
Best Letting Agent in Bury St Edmunds 
Best Letting Agent in Bury St Edmunds 
