Stags
Launceston, PL15
4.4/5, 20 reviews
80% recommended
92% sales valuation accuracy
93% sales fee satisfaction
50% lettings valuation accuracy
33% lettings fee satisfaction

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“All the staff have been so helpful, in partic......”

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Dec 05,2019
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Greg
By: 'Kathryn'
Dec 05,2019
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All the staff have been so helpful, in particular I would like to say a very big thank you to Mr Robinson, Greg and Josh who guided me through every step of the way. So professional and very approachable. Also many thanks to Wendy my viewing agent.
I would recommend Stags Launceston office team to anyone wanting to sell or buy a property.
Kathy Morris.
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Latest Reviews

View all Reviews 20
26th Aug 2021
reviewed by 'CH'
“Piers and the team sold our apartment for us in less than 6 months. Very professional, always a prompt response and ......”
4th Aug 2021
reviewed by 'Ruth'
“We have just exchanged on our dream property with Stags. This has not been an easy purchase at all. Whilst ......”
3rd Apr 2021
reviewed by 'R Buckler'
“Brilliant! Not the cheapest but worth the extra cost. All the team are very professional and were kept well informed ......”
20th Jan 2021
reviewed by 'Heather'
“All the staff are polite and a pleasure to deal with.We could not of wished for better service .Thankyou ......”
4th Oct 2020
reviewed by 'Sarah'
“I have recently sold my cottage in a hamlet near Launceston through Stags and I found everyone extremely helpful and ......”
15th Jul 2020
reviewed by 'Léonie'
“Very impressed with Stags Launceston office. Greg was efficient, helpful and friendly and helped progress things despite all the difficulties ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Stags
Kensey House, 18 Western Road
Launceston
Cornwall
PL15 7AS
01566 774999

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 93% £225,000 £620,000
Lettings 50% 33% £695 £695
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 0 11 2 4 0 0 1
Areas covered
  • PL15
  • North Cornwall
  • Bodmin Moor
  • Mid Cornwall
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Apartment Sale...”

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Aug 26,2021
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josh
By: 'CH'
Aug 26,2021
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Piers and the team sold our apartment for us in less than 6 months. Very professional, always a prompt response and very helpful and friendly. Josh kept us fully informed at all times....
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“We have just exchanged on our dream property ......”

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Aug 04,2021
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Guy
By: 'Ruth'
Aug 04,2021
0 people found
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We have just exchanged on our dream property with Stags. This has not been an easy purchase at all. Whilst the house and grounds have been ok, dealing with a myriad of personal issues from the sellers and their solicitors being slow and boarder line ...
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“Not cheap but excellent!...”

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Apr 03,2021
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Greg
By: 'R Buckler'
Apr 03,2021
0 people found
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Brilliant! Not the cheapest but worth the extra cost. All the team are very professional and were kept well informed of our situation. Greg in particular worked very hard to keep the chain together and maintain morale in a difficult chain. Highly recommended...
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“All the staff are polite and a pleasure to de......”

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Jan 20,2021
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Heather
By: 'Heather'
Jan 20,2021
0 people found
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All the staff are polite and a pleasure to deal with.We could not of wished for better service .Thankyou Emily ,Josh,Rosie,&Piers....
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“A Quick Sale...”

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Oct 04,2020
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Greg
By: 'Sarah'
Oct 04,2020
0 people found
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I have recently sold my cottage in a hamlet near Launceston through Stags and I found everyone extremely helpful and responsive to my needs. The cottage went on the market before the virus struck, remained on it throughout and was sold in September within ten ...
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“Very impressed with Stags Launceston office. ......”

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Jul 15,2020
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Greg
By: 'Léonie'
Jul 15,2020
0 people found
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Very impressed with Stags Launceston office. Greg was efficient, helpful and friendly and helped progress things despite all the difficulties we experienced due to the coronavirus lockdown. It wasn’t a straightforward purchase but he always kept me well informed and was persistent in chasing ...
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“All the staff have been so helpful, in partic......”

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Dec 05,2019
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Greg
By: 'Kathryn'
Dec 05,2019
0 people found
this helpful
All the staff have been so helpful, in particular I would like to say a very big thank you to Mr Robinson, Greg and Josh who guided me through every step of the way. So professional and very approachable. Also many thanks to Wendy my ...
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“Great Service...”

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Sep 16,2019
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Greg
By: 'Simon'
Sep 16,2019
0 people found
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From the very beginning of our purchase Greg was extremely helpful, all the way through the process he kept us up to date and informed, even more so than our agent who was selling our property. Great service and would definately recommend Stags....
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“Stags - Honest , professional and brilliant service...”

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Jul 22,2019
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josh
By: 'Kate'
Jul 22,2019
0 people found
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We have recently purchased a property through Stags and the service has been exceptional. It had been quite a long journey for us to find the right property and we worked with many agents in the process but Stags stood out very clearly from the ...
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“Satisfaction...”

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Mar 13,2019
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Greg
By: 'Michael'
Mar 13,2019
0 people found
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Stags was chosen for their experience in selling agricultural properties. The choice was excellent as they made a very realistic valuation so we had plenty of enquiries and visits and three definite offers which were accepted subject in the case of two that they could ...
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Comment on agent fees
We were given The Spring offer for fees which compared very favourably with the two other agents we had to view the property.
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“Succeed where others fail !!...”

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Sep 17,2018
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Greg
By: 'Grumpy'
Sep 17,2018
0 people found
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Friendly, courteous and professional. But that is only part of it. We were provided with detailed feedback from every viewing and recieved a Marketing Activity report weekly. ( Much better than - "well, we have advertised in the paper" ) These guys work and get results. Greg ...
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Comment on agent fees
You get what you pay for !!
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“House sale...”

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Sep 12,2018
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Greg
By: 'Martin'
Sep 12,2018
0 people found
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Stags Launceston, we have just sold our house through Stags Launceston office, we found them very friendly and most helpful to work with and very professional in all their dealings with us and the purchasers. Greg dealt with all the queries that arose and kept ...
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“Polite and Professional...”

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Sep 12,2018
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By: 'B'
Sep 12,2018
0 people found
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We have rented a property through Staggs. Both Emma and Jakki of the Launceton office were polite, efficient and professional. 5 stars ladies. You are a credit to Staggs....
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“nightmare...”

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Sep 10,2018
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josh
By: 'wendy'
Sep 10,2018
2 people found
this helpful
unprofessional unethical diabolical if you value your health and sanity dont employ them a tissue of lies from the start...
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Comment on agent fees
bad
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By: wendy richardson
Sep 18, 2018
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dear mr robinson thank you for your e mail and yes you did sell our home but failed to tellus that not only did one party need a morgage after us agreeing a very low price for our property because we were told both buyers ours and theres were cash buyers you also did not inform us until the very end there was another in the chain both of which needed mortgages and one whose mortgage was about to expire all this being very underhand on your part we did not dispute your bill we thought that as a g ...

“Jeremy and Phenella...”

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Jul 03,2018
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By: 'Jeremy'
Jul 03,2018
2 people found
this helpful
Stags were excellent throughout from the marketing of the property through to completion. They kept us up to date, they helped through all the inevitable glitches of a house move. Thanks very much, it would not have been easy without you....
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Comment on agent fees
Good value - the service was excellent.
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“The way to describe our experience of buying through Greg ......”

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Mar 03,2018
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By: 'Philip'
Mar 03,2018
2 people found
this helpful
The way to describe our experience of buying through Greg at Stags is professional and ease of discussion. Greg kept us in the loop at every stage and helped meet our target of six weeks to completion. Thank you very much Greg and Stags. Highly ...
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“I found Stags to be friendly, efficient and proactive. Josh ......”

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Feb 17,2018
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By: 'Sheila'
Feb 17,2018
2 people found
this helpful
I found Stags to be friendly, efficient and proactive. Josh did a great job in liaising with myself and the purchasers (who were also impressed with the way the sale was handled), he updated me regularly and always seemed ahead of the game. I advertised ...
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Comment on agent fees
The fees seemed comparable to other agents.
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“Stags were friendly but professional. I wanted a traditional agency ......”

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Feb 13,2018
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Helen
By: 'Helen'
Feb 13,2018
2 people found
this helpful
Stags were friendly but professional. I wanted a traditional agency service, and they were responsive to the level of information I wanted and the way I wanted to receive it. They smoothed the sale along. Thanks to Piers, and to Josh who worked hard to ...
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Comment on agent fees
Very reasonable for a personal people service, which was important to me.
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By: Becky Sheaves
Feb 13, 2018
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Many thanks for a great review, we really appreciate it. ...

“Terrible experience with this company, just took our money, just ......”

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Dec 05,2017
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By: 'Very'
Dec 05,2017
4 people found
this helpful
Terrible experience with this company, just took our money, just about zero communication, when we did speak to them they were rude arrogant, and aloof. Avoid these people at all costs, god knows how many of there clients lose out because of the attitude they ...
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Comment on agent fees
Bad bad bad
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By: David Robinson
Dec 08, 2017
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We are sorry to read your comments. We would appreciate it if you could contact our Launceston Office Manager, David Robinson, to discuss the details of your concerns and address them accordingly. Thank you. ...

“After paying a management fee for 18 months to stags to ......”

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Feb 17,2017
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Andrew
By: 'Appalled'
Feb 17,2017
7 people found
this helpful
After paying a management fee for 18 months to stags to manage the rental of my property, the tanants left prior to the end of contract. When claiming money from the deposit to reimburse my expenses to clean, remove rubbish etc I was told that stags ...
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Comment on agent fees
Bad
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:23 AM 29/04/2019 by allAgents

Awards won by Stags, Launceston PL15 7AS



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