96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
92% lettings fee satisfaction
Nov 11,2019
Nov 11,2019
4
people found
this helpful
this helpful
This is the second time I have used Penny Lane to rent a flat.
The service is excellent - very profeesional and no problems.
The service is excellent - very profeesional and no problems.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Featured Review
a
reviewed by 'Cm and Cm Properties'
Featured Review
a
reviewed by 'Jonny Cosh'
Featured Review
a
reviewed by 'Adrian Cooper'
8th Nov 2024
reviewed by 'Scott Gordon'
8th Aug 2024
reviewed by 'Robert'
28th May 2024
reviewed by 'Edith Lyman'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £21,500 | £275,000 |
| Lettings | 100% | 92% | £350 | £595 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 0 | 5 | 2 | 55 | 3 | 7 | 0 | 1 | 2 |
Areas covered
- PA5
- Johnstone
- PA3
- Elderslie
- PA11
- Paisley
- PA10
- Renfrewshire
- PA13
- Houston
- PA12
- Bridge of Weir
- PA2
- Beith
- PA6
- Lochwinnoch
- PA1
- Howwood
- Kilbarchan
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Featured Review
a
Mar 30,2023
Mar 30,2023
0
people found
this helpful
this helpful
Great company with great service. Claire and Helen have been great with their quick responses and their service throughout buying a property in Glasgow...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Jun 30,2023
Jun 30,2023
0
people found
this helpful
this helpful
Fantastic company to work with! From the beginning to the end, the communication and support was second-to-none. At no point was I under any stress, and any questions I had were answered the minute I asked.
I'll be using these guys in the future, and ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Jul 19,2023
Jul 19,2023
0
people found
this helpful
this helpful
Great service, have used them twice. Great personal service. Would highly recommend. Sold house quickly and got us a great price....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2024
Nov 08,2024
0
people found
this helpful
this helpful
Fantastic very professional, they were great from the first day I approached them looking to sell my fathers property , they looked after everything from home report, photographed and getting it list to web plus dealing and showing prospective buyers around ,and to make things better ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2024
Aug 08,2024
0
people found
this helpful
this helpful
Helen and Claire at the Johnstone branch went above and beyond for me and make it very easy throughout!...
read full review
read full review
Was this helpful?
Yes
Yes
May 28,2024
May 28,2024
0
people found
this helpful
this helpful
Professional, helpful and friendly service offered by Penny Lane. I would highly recommend them as an estate agent. They knew the market and I received more than I had originally anticipated for my home....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2024
Apr 30,2024
0
people found
this helpful
this helpful
Very pleasant and helpful staff. Sold our house in 3 hours ....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2023
Aug 31,2023
0
people found
this helpful
this helpful
Great experience of using Pennylane Johnstone to sell. Helen and Claire are really organised people and pay real attention to detail, which gives the level of comfort needed when trusting someone to sell a property that has been a family home for so long. I'd ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2023
Aug 31,2023
0
people found
this helpful
this helpful
Excellent Service. Professional and personable approach. Quick sale. Great price achieved. I would recommend to anyone....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2023
Aug 31,2023
0
people found
this helpful
this helpful
Service was outstanding. All staff really pleasant at every interaction and even though the branch was closed for lunch when we arrived to collect our keys, we were still welcomed in and served which was greatly appreciated....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2023
Aug 14,2023
0
people found
this helpful
this helpful
The staff at Penny Lane Homes (Johnstone Branch) were very helpful and knowledgeable. They answered any questions that we asked and replied quickly to emails and phone calls....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2023
Aug 14,2023
0
people found
this helpful
this helpful
Staff were very frienldy and helpful. No issues at all when purchasing my first home....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 04,2023
Aug 04,2023
0
people found
this helpful
this helpful
Excellent service, made the process easy and straightforward.
The team are very knowledgeable and helpful,
which made a generally stressful situation easy and seamless.
Thanks again !!
...read full review
Was this helpful?
Yes
Yes
Jul 17,2023
Jul 17,2023
0
people found
this helpful
this helpful
Altogether a very pleasant service and pleasant members of staff to deal with...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 14,2023
Jul 14,2023
0
people found
this helpful
this helpful
From start to finish Helen and Claire were amazing. Helping every step of the way, and stepping up to make a success of the sale. An amazing fantastic team....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 13,2023
Jul 13,2023
0
people found
this helpful
this helpful
Professional attentive service, friendly staff kept informed at all times....
read full review
read full review
Was this helpful?
Yes
Yes
May 09,2023
May 09,2023
0
people found
this helpful
this helpful
Absolutely delighted with the service. I was kept up to date throughout the process of selling my property. Such a brilliant, helpful team...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 05,2023
Apr 05,2023
0
people found
this helpful
this helpful
I am delighted to have picked Penny Lane to market my property, Helen and Claire were excellent, explaining the process of putting my property up for sale and providing me with an excellent pack that could not have been mor informative.
My property was put ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 31,2023
Mar 31,2023
0
people found
this helpful
this helpful
The service provided by Penny Lane was absolutely fantastic and honestly could not have been better. Helen was great and I knew as soon as I met her how experienced she was and that the property would be in very safe hands.
I must give ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 20,2022
Oct 20,2022
0
people found
this helpful
this helpful
Excellent service, they guided me through every step and kept me updated throughout. I would most definitely recommend Penny Lane Homes and I will use them again.
Many thanks...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 22,2022
Aug 22,2022
0
people found
this helpful
this helpful
Selling the family home is never easy, so many memories and emotions involved. Helen from Penny Lane Homes in Johnstone took all of the stress out of getting the property on the market.
From arranging the home report, photography, description and showing the property. Helen ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 16,2022
Aug 16,2022
0
people found
this helpful
this helpful
Pennylane Homes conducted the sale of my mother's home most
professionally, courteously and efficiently from start to finish.
Claire and Helen deserve special commendation for the service they provided.
I would certainly use Pennylane Homes for any future house sale and would certainly recommend the ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10,2022
Aug 10,2022
0
people found
this helpful
this helpful
I have been renting flats through penny Lane Homes in Johnstone since 2014 , and have recently moved into my present flat which they went out of their way to get me , in all this time i have found them to be very professional but at the ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 01,2022
Apr 01,2022
0
people found
this helpful
this helpful
We found Helen and her team, at the Johnstone branch of Penny Lane, just so professional but friendly at the same time. Great communication and fabulous advice helped us so much and put us at ease through the whole process. The fixed fees were something ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 16,2022
Mar 16,2022
0
people found
this helpful
this helpful
The experience with the team at Penny Lane Johnstone was straightforward and clear from our first meeting with Kellie, who took us through the process with professionalism and patience, and with understanding. We were kept informed at every stage. I would recommend Penny Lane Johnstone....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 06,2021
Dec 06,2021
0
people found
this helpful
this helpful
Excellent service. Always availabe when any information required. Quick to get back with answers to questions. Professional and friendly attentiive staff....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 07, 2022
View all comments
(1)
Hi Thomas, thank you for taking the time to leave a review. After speaking to you on the phone we understand that you wished to submit a 5 star review. Many thanks for your kind comments. ...
Feb 15,2021
Feb 15,2021
2
people found
this helpful
this helpful
Penny Lane were very efficient and professional throughout the process of selling two properties. They were very helpful and strived to make the experience as stressless as possible....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 10,2021
Feb 10,2021
2
people found
this helpful
this helpful
From start to finish the setting up and selling g process was effortless. The team kept in touch throughout the whole experience....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 21,2021
Jan 21,2021
2
people found
this helpful
this helpful
Helen and all her team made selling our house such a simple and enjoyable experience, particularly during such uncertain times of 2020. Highly recommend Penny Lane Johnstone! They work to the highest standard and had our best interest at heart. Will most definitely use them again ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 04,2020
Dec 04,2020
2
people found
this helpful
this helpful
We sold our property and bought our new home through Penny Lane Homes. The personal level of service we received was amazing. We can’t thank the staff enough and especially Helen who was always available for advise and guidance. Being first time home movers ...
read full review
read full review
Was this helpful?
Yes
Yes
Helen
(60)
Claire
(52)
Jessica
(7)
Kellie
(6)
Lynn
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:46 AM 25/09/2024 by allAgents
Awards won by Emmerson Homes, Johnstone PA5 8AH
-
2023
Best Estate Agent in Johnstone
-
2023
Best Estate Agent in PA5
-
2022
Best Estate Agent in PA5
-
2022
Best Estate Agent in Johnstone
-
2021
Best Estate Agent in Johnstone
-
2021
Best Estate Agent in PA5
-
2020
Best Estate Agent in Johnstone
-
2020
Best Estate Agent in PA5
-
2019
Best Letting Agent in PA5
-
2019
Best Estate Agent in PA5
-
2019
Best Letting Agent in Johnstone
-
2019
Best Estate Agent in Johnstone
-
2018
Best Estate Agent in PA5
-
2018
Best Estate Agent in Johnstone
