100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 10,2019
Nov 10,2019
0
people found
this helpful
this helpful
It’s not often I take the time to leave reviews but felt this one was deserved.
From start to finish I was impressed with the service. The valuation I felt wasn’t over inflated like some agents I’d had in previously and there was no hard sell. This is what made me decide to go through Keith Clough.
Viewings were organised efficiently and an email confirmation sent. Feedback was given each time (7 viewings in total) and I found the office staff to be helpful and sincere. When the offer came in I had confidence that Rachel would do a good job at handling the negotiation and I was pleased when an offer came in that I could accept.
I ended up buying another property to move into from Keith Clough and tying the two in together via the same agent and solicitor meant I completed quickly and without any hassle.
Estate Agents often get a bad reputation but as my experience was faultless I wanted to share my experience. I would definitely recommend.
From start to finish I was impressed with the service. The valuation I felt wasn’t over inflated like some agents I’d had in previously and there was no hard sell. This is what made me decide to go through Keith Clough.
Viewings were organised efficiently and an email confirmation sent. Feedback was given each time (7 viewings in total) and I found the office staff to be helpful and sincere. When the offer came in I had confidence that Rachel would do a good job at handling the negotiation and I was pleased when an offer came in that I could accept.
I ended up buying another property to move into from Keith Clough and tying the two in together via the same agent and solicitor meant I completed quickly and without any hassle.
Estate Agents often get a bad reputation but as my experience was faultless I wanted to share my experience. I would definitely recommend.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
7th Jun 2021
reviewed by 'Michael'
17th Jan 2020
reviewed by 'Mike'
10th Nov 2019
reviewed by 'Sophie'
26th Feb 2014
reviewed by 'Rude'
30th Sep 2013
reviewed by 'Landlady'
Opening Hours
Address
Keith Clough Properties
32-38 High Street
Doncaster
South Yorkshire
DN9 1EP
01427 873236
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £160,000 | £273,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 0 | 1 | 2 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jun 07,2021
Jun 07,2021
0
people found
this helpful
this helpful
After using Clough estate agents for both letting my portfolio and selling for a number of years I can't recommend them highly enough Jayne Clough the owner is the height of professionalism and all are helpfull...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 17,2020
Jan 17,2020
0
people found
this helpful
this helpful
I was going to go for an internet based agent but decided a more personal service for myself and anyone wanting to view would be better and easier and I’m glad I wasn’t wrong.
Valuation was done at a time to suit me. ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 10,2019
Nov 10,2019
0
people found
this helpful
this helpful
It’s not often I take the time to leave reviews but felt this one was deserved.
From start to finish I was impressed with the service. The valuation I felt wasn’t over inflated like some agents I’d had in previously and there ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2014
Apr 29,2014
7
people found
this helpful
this helpful
Initially fine, evaluation and meeting at the property was OK ,but once I signed on the dotted line the communication stopped.
After almost two years, I had only two viewings, both times staff were too busy to attend. Two open days were also organised (after ...
read full review
read full review
What agent could do to change your mind?
Better communication and more effort required to get the job done.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Feb 26,2014
Feb 26,2014
8
people found
this helpful
this helpful
Requested a sales valuation and rental valuation. Spoke with a staff member Sam to make the appointment very curt and not very helpful during the call ( should have trusted my instincts and cancelled the appointment straight away). The 'owner ' Jayne Clough turned up to ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30,2013
Sep 30,2013
3
people found
this helpful
this helpful
Wanted a non smoking tenant
When they left house stunk of smoke they had obviously smoked the year they lived there
Keith clough did visits throughout year and knew they smoked
They should not have got their bond back
House needed full decoration and carpets ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 17,2013
Jul 17,2013
6
people found
this helpful
this helpful
Rude staff & management. Delayed our application unnecessarily due to atrocious communication. Shoddy experience when we needed a reference. We were charged £30 to 'release' a reference for our tenancy ¢â‚¬â€œ a job which took no more than 2 minutes. When asked about the reasoning behind the frankly extortionate ...
read full review
read full review
What agent could do to change your mind?
Try offering a better customer experience for tenants. Improve communication between staff.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
