97% lettings valuation accuracy
97% lettings fee satisfaction
May 15,2019
May 15,2019
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We've recently been switched to Clan Gordon as our letting agent (we're tenants), and it's been a real breath of fresh air from our previous agents - Clan Gordon actually listen to our problem and find a solution, quickly and effectively. There was a lot wrong with our flat due to years of having an agent who ignored our reports of faults/damage/flooding or offered truly unacceptable solutions (you don't need a key to the back door, just climb out the window - seriously!), and Hannah has been really proactive about getting all the issues that have amassed fixed. She's been friendly throughout the process and I feel comfortable that we can take any issues going forward to her and she'll deal with it in a reasonable way. A lot of agents can be very suspicious of tenants and try to blame them for issues, in my experience, but Clan Gordon have been really reasonable about everything and I've been surprised at how quickly the contractors are appearing and sorting things. It's really lovely and we're finding a lot more joy in our flat now than we have for years.
Thanks so much Hannah, and the team at Clan Gordon.
Thanks so much Hannah, and the team at Clan Gordon.
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Latest Reviews
5th Dec 2024
reviewed by 'Michal Jesionowski'
22nd Oct 2024
reviewed by 'JOSE LAVADO'
17th Oct 2024
reviewed by 'Sam'
16th Oct 2024
reviewed by 'Hayley'
4th Oct 2024
reviewed by 'Georg'
31st Aug 2024
reviewed by 'Ronja'
Opening Hours
Address
Clan Gordon
Suite 67, Bonnington Bond
Edinburgh
Midlothian
EH6 5NP
0131 555 4444
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 97% | £400 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 168 | 4 | 351 | 13 | 0 | 0 | 0 | 0 | 11 | 0 |
Areas covered
- EH1
- Edinburgh
- EH2
- EH3
- EH4
- EH5
- EH6
- EH7
- EH8
- EH9
- EH10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 05,2024
Dec 05,2024
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I was with Clan Gordon for the last 8 years and I had always a great experience. People were very friendly and all the matters were dealt quickly and efficiently. Special thanks to the property manager Anna Furdal for being a very helpful and caring person....
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Oct 22,2024
Oct 22,2024
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Just began a tenancy managed by ClanGordon, excellent communication pathways and quick turnaround time to respond to questions (even for escalations to landlord).
Clear expectation on how to contact them and when; really looking forward to a strong relationship....
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Oct 17,2024
Oct 17,2024
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We were tenants with Clan Gordon for around three years and they were really excellent to deal with. Anna, our property manager was helpful, prompt coming back to enquiries and we just always felt like they were across everything which gave us real peace of ...
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Oct 16,2024
Oct 16,2024
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Below is an email on check out to Clan Gordon outlining their unethical and unprofessional behaviour towards tenants and home owners. Needless to say we are pursing this through our deposit scheme but i would warn tenants to think carefully before selecting this agency and ...
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Dec 04, 2024
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As the landlord of the mentioned property I wish to dispute the condition the property was left in following the tenants exit. A full report containing pictures was provide by Clan Gordon which, due to this having previously been my family home, was quite distressing.
It was my choice to change to Clan Gordon mid tenancy as quite frankly the former agent was not fit for purpose and I have been really pleased with the service provided since the transition.
The assistance from Gregor and the tea ...
Oct 04,2024
Oct 04,2024
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Clan Gordon helped me a lot with the renovation and letting of my flat in Edinburgh. The staff are always very friendly and helpful....
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Aug 31,2024
Aug 31,2024
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Never had any problems, super quick reply at all times and anything maintenance-related was resolved very quickly....
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Aug 31,2024
Aug 31,2024
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Good communication, quick to reply. Usually quite helpful with advice....
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Aug 31,2024
Aug 31,2024
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Couldn't be happier with Clan Gordon they have been very attentive and responsive to any issues with the tenants needs....
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Aug 31,2024
Aug 31,2024
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If you value feeling respected and safe in your rented home, can count on an expert team to respond promptly and with consideration should troubles arise, and enjoy the reassurance of thorough safety checks to ensure the offer of a warm and comfortable tenure, then ...
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Aug 31,2024
Aug 31,2024
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We are very happy with our move to Clan Gordon, who have managed our property efficiently and professionally. The last change of tenant was managed particularly well, as was a recent out of hours boiler leak....
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Aug 30,2024
Aug 30,2024
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Brilliant letting agent, offering bespoke support. First used them as a tenant years ago, then returned as a landlord. They have taken great care of me in both situations....
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Aug 30,2024
Aug 30,2024
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Clan Gordon deserve to be rated the number one letting agency in Edinburgh. They have been looking after my property for two years now and I have been continually impressed with the service they have provided; they are friendly, reliable and efficient and their prices ...
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Aug 30,2024
Aug 30,2024
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Brilliant letting agent. I appreciate their services and support all the time, and most importantly, I liked the friendly staff who provided necessary information. I would recommend anyone choose Clan Gordon as their letting agent....
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Aug 30,2024
Aug 30,2024
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I have worked with multiple letting agencies in Edinburgh while I was trying to find a flat to live in. Clan Gordon was (and still is) by far the best at communicating, executing repairs, and responding to questions/working with the landlord. All the agents ...
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Aug 30,2024
Aug 30,2024
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Our flat has been managed by Clan Gordon for many years. They have been professional and kept the property at a high standard. Not living in Scotland means we need trustworthy agents, which they are....
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Aug 30,2024
Aug 30,2024
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Excellent service, helpful and friendly staff, easy and straightforward process to let the property, sort out references and move in....
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Aug 30,2024
Aug 30,2024
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I have only good thoughts about the office team at clan Gordon, the only let down was the Maintenance contractors called by the agency, as they appear not knowing what they were doing and kept milking the cow to finish jobs taking sometimes 2 months to ...
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Aug 30,2024
Aug 30,2024
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I have been a tenant at a Clan Gordon property for two and a half years. They have been an excellent letting agency to deal with in that time. Unlike other agencies I have had experience with previously, their flat inspections are conducted professionally and ...
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Aug 30,2024
Aug 30,2024
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We have been very pleased with Clan Gordon's service and I believe our tenant is happy with Clan Gordon's factoring...
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Aug 30,2024
Aug 30,2024
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No issues. I like the regular visits it gives me a chance to ask questions and show them faults with the property....
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Aug 30,2024
Aug 30,2024
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Very responsive when we are in need of assistance. Friendly and professional....
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Aug 30,2024
Aug 30,2024
0
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Great reporting system which flags up faults quickly and these are dealt with efficiently with a good list of professional tradesman.
Marketing and vetting of tenants has been very good and we have always found a new tenant quickly and efficiently.
Had to clarify a ...
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Aug 30,2024
Aug 30,2024
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Clan Gordon agents always respond very quickly and if there is an issue, it's resolved immediately. Communication is good and appropriately regular. There seems to be an impression that they get on with the landlord well also....
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Aug 30,2024
Aug 30,2024
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Property very neat and up to standard. Immediate and positive response to calls and complains...
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Aug 30,2024
Aug 30,2024
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I like the quality of the support and the team's professionalism.
Timely response for maintenance report and effective communication....
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Aug 30,2024
Aug 30,2024
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Agents you can rely on! With Clan Gordon, I have had peace of mind since the beginning on all elements of my property. Be it staying compliant, advising on decisions and keeping me informed (and all the right amount).
Would highly recommend for a more ...
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Aug 30,2024
Aug 30,2024
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I have found the staff at Clan Gordon to be very friendly, efficient, and helpful in dealing with any maintenance issues we have had. I would be happy to recommend them as a reliable and professional agency....
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Aug 30,2024
Aug 30,2024
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As a new customer of Clan Gordon, I've been impressed with their level of service and professionalism. Any issues have been quickly rectified and I always get a swift response....
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Aug 30,2024
Aug 30,2024
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Fantastic service, got into my new flat quick and easy with no problems....
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Aug 30,2024
Aug 30,2024
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Really well organised, good system for repairs if something has broken and quick communication....
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Last updated at 12:59 PM 15/02/2024 by allAgents
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