LDG & Co
Fitzrovia Branch, London, W1W
3.4/5, 12 reviews
57% recommended
100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
57% lettings fee satisfaction

“Tenant-unfriendly operation, avoid...”

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Apr 26,2019
Minithumbdown
By: 'Tenant'
Apr 26,2019
2 people found
this helpful
LDG is the only agent around that takes the holding deposit before you even make an offer to rent - easier to use someone else, none of the properties are ever agent-exclusive. LDG, in my experience, then played hardball on behalf of the landlord (LL-only break clause anyone!?), dissembled a few times, and ignored my requests to return the holding deposit. Overall, not what you expect when purchasing a service costing in the tens of thousands.
Comment on agent fees
Business model depends on keeping holding deposits; I don't know about the agents fees.
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Opening Hours
Address

LDG & Co
39 Foley Street
Fitzrovia,London
Greater London
W1W 7TP
02075801010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £690,000 £690,000
Lettings 50% 57% £2,300 £3,791
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 2 4 3 0 0 0 0 1
Areas covered
  • W1
  • WC1
  • WC2
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TDS
Latest Properties

No Properties

“Avoid this agency! Totally dishonest...”

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Apr 09,2022
Minithumbdown
By: 'Cacimbo'
Apr 09,2022
1 people found
this helpful
Avoid this agency! Not reliable at all and totally dishonest. They will play all possible tricks to keep your deposit: no replies to emails, phone calls etc for weeks and then simply make a claim on your deposit based on bogus arguments....
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“Fast, efficient and get the job done.Very pr......”

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Oct 14,2020
Minithumbup
Themis
By: 'Alex'
Oct 14,2020
0 people found
this helpful
Fast, efficient and get the job done. Very pragmatic approach that facilitated the deal. I would strongly recommend a gentlemen named Themis Pollalis that went the extra mile....
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“Be super careful with this agency!...”

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Sep 03,2020
Minithumbdown
By: 'Emma'
Sep 03,2020
0 people found
this helpful
Be super careful with this agency. We are missing £3000 worth of branded items. We had left the flat for 2 months because of the pandemic so the agent asked if she could check out the flat. Since then we have been missing our items and have ...
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“They appeared friendly and professional on th......”

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Jul 22,2019
Minithumbdown
By: 'Amelie'
Jul 22,2019
1 people found
this helpful
They appeared friendly and professional on the phone but never contacted me with confirmation details and upon being chased up about it insisted the mistake lay with the customer....
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“Slow in getting things fixed. Bathroom had co......”

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Jun 25,2019
Minithumbdown
By: 'Kezhu'
Jun 25,2019
0 people found
this helpful
Slow in getting things fixed. Bathroom had continuous problems over the entire year and had not been fixed properly. Once there was a leak, property manager insinuated that it had been my negligence. Unfriendly and unprofessional service, made the entire experience very very unpleasant....
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“Tenant-unfriendly operation, avoid...”

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Apr 26,2019
Minithumbdown
By: 'Tenant'
Apr 26,2019
2 people found
this helpful
LDG is the only agent around that takes the holding deposit before you even make an offer to rent - easier to use someone else, none of the properties are ever agent-exclusive. LDG, in my experience, then played hardball on behalf of the landlord (LL-only ...
read full review
Comment on agent fees
Business model depends on keeping holding deposits; I don't know about the agents fees.
Was this helpful? Yes

“Great agent, used twice now...”

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Dec 08,2018
Minithumbup
Ben
By: 'SewWednesday'
Dec 08,2018
0 people found
this helpful
In August this year, Ben sold my flat for me; it was the second time I'd worked with him, as he'd actually sold me the same flat seven years previously. On both occasions, Ben was calm, competent, communicative and responsible. He kept the process as ...
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Comment on agent fees
Fees are reasonable.
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“LDG Property Manager...”

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Mar 28,2018
Minithumbup
Minette
By: 'John'
Mar 28,2018
0 people found
this helpful
Minette Ribeiro Sa E Serrao is the property manager at LDG's Foley Street office. She provides detailed and thoughtful advice and is always very quick to respond. Minette keeps in contact with tenants and the landlord and fosters good relationships. She is a valuable contributor ...
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Comment on agent fees
Market level
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“LDG have looked after us well both as a buyer ......”

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Jun 17,2017
Minithumbup
By: 'David'
Jun 17,2017
0 people found
this helpful
LDG have looked after us well both as a buyer several years ago and a vendor more recently Sensible advice, very helpful attitude and well informed about the property in question. Would happily go back....
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Comment on agent fees
Fees in the mix.
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“I would personally highly recommend LDG agency, as they have ......”

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Mar 29,2017
Minithumbup
Minette
By: 'Lamzy'
Mar 29,2017
1 people found
this helpful
I would personally highly recommend LDG agency, as they have been so helpful our whole time living in the property. Minette has been the most helpful ever since joining the agency with all required and very polite....
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Comment on agent fees
Good
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“Personal touch - great to deal with. Friendly and helpful ......”

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Apr 14,2011
Minithumbup
By: 'tna'
Apr 14,2011
1 people found
this helpful
Personal touch - great to deal with. Friendly and helpful team....
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“LDG are very efficient and reliable. I am very happy ......”

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Apr 08,2011
Minithumbup
By: 'Nifkin'
Apr 08,2011
2 people found
this helpful
LDG are very efficient and reliable. I am very happy with their service - thank you for looking after my flat so well....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:05 AM 19/06/2017 by Susan Christie

Awards won by LDG & Co, London W1W 7TP



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