Oct 09,2012
Oct 09,2012
32 people found
this helpful
We chose Lords as our estate agent after having met with 4 different estate agents in the area, and they have truly proven to us that we made the right decision. The main reasons we went with Lords were the professionalism and the trustworthiness of their Sales Manager Jamie Dore who gave us a valuation we were very happy with, and also took his time to talk us through the whole process and Lords' marketing strategy, something that can't be said was done by all of the other estate agents we met. Everything was handled professionally, we had an expert photographer come in to take pictures of our property who also created the floorplans, and another EPC expert to establish the energy performance certificate. Once the place was sold after 3 weeks only, Jamie and his colleague Luke Bradnick updated us regularly on the progress of the sale, speaking with the lawyers involved and even organising a solicitor for our joint freeholders to get their signatures witnessed, thus speeding up the process without us having to worry about anything. Jamie and Luke didn't only simply organise a solicitor for them, but also arranging an appointment for the following week, and then picking up the forms from this solicitor and taking them back to us. They've really gone out of their way to speed up the sale. If this isn't great service, I don't know what is. We were being properly looked after from start to finish, everything was handled professionally and with the highest degree of trust and respect, and I would highly recommend Lords to anybody looking to move or sell.
Was this helpful? Yes
By: Guy Hodge
Oct 24, 2012
Dear Mr & Mrs Darkes,
Thank you so much for the wonderful and outstandingly positive feedback.
My team at the Tolworth office work exceptionally hard to make every one of our customers happy and I am pleased that they have succeeded in your case.
May I take the opportunity of wishing you every happiness in your new home.
Kind regards,
Guy Hodge

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Lords Estate Agents (Kingston upon Thames & Surrey)

106 The Broadway Tolworth Tolworth, Surbiton
Greater London

020 8255 5000

Opening hours