I found the customer service to be severely lacking. Not kept informed after applying for a rental property and upon ringing to enquire was spoken to sharply on two occasions,
Have also been into the premises and staff appeared disinterested and unmotivated to help. The owner basically called us liars when we said a meeting had been arranged and he didn\'t turn up and took the side of the member of staff who made the arrangement and sat there looking very guilty. Even the landlord of a property said they were bad.
I would avoid this company. They have a high turnaround of properties and I believe that to be that they do not look after tenants and have too many properties and not enough staff.