“Beals are the managing agent for the flat that I ......”
1 Star Review
Jul 20,2012
By:
'Lucy'
Jul 20,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
3
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Beals are the managing agent for the flat that I am renting. Dealings with getting the property went very smoothly and I was impressed, although their fees were sky high but there wasn't a lot I could do about that!
However, since moving back in May I have made several requests, one being for a bed base that was left at the property to be removed, a spare key and most importantly chasing an itinerary! As of yet, none of this has been done and no one has responded to a single email or chase up since, it is now nearing August. The member of staff I dealt with, who answered every email promptly at the beginning, just ignores every email I send now. Very disappointing, I love my flat a lot but if I could change one thing it would be the estate agent! It's extremely annoying that I cant speak with the landlord directly to ask him to switch!
What agent could do to change your mind?
All I expect from them is after taking the landlords money to manage a property - that they actually manage it and respond to emails. Number one on any agent/landlords list should be getting a signed itinerary.
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