Dacre Son & Hartley
Harrogate, HG1
4.9/5, 18 reviews
100% recommended
100% sales valuation accuracy
89% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

“Good communication...”

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Sep 01,2018
Minithumbup
Anita
Georgie
By: 'JC'
Sep 01,2018
0 people found
this helpful
The house sale took a lot longer than expected but after a slow start and a number of time wasters who were not in a position to purchase, after reviewing the situation with you we decided to only show people round that were in a position to proceed.
We were pleased that you achieved the asking price for us and the buyers are a very nice family who are delighted with the house.
Comment on agent fees
We are aware that the general Estate Agency Fee structures are 1 to 1.5% which we feel excessive.
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Opening Hours
Address

Dacre Son & Hartley
17 Albert Street
Harrogate
North Yorkshire
HG1 1JT
01423 877200

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 89% £112,700 £571,000
Lettings 100% 99% £525 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 4 0 7 0 3 0 0 0
Areas covered
  • HG1
  • Harrogate
  • HG3
  • HG2
  • LS17
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS TDS Move With Us
Latest Properties

No Properties

“Dacre son and Hartley sold our family home fo......”

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Jul 30,2019
Minithumbup
Anita
By: 'Harvey Brown'
Jul 30,2019
0 people found
this helpful
Dacre son and Hartley sold our family home for us. All the staff gave us an efficient and professional service. It was always a pleasure to pick up the phone to Anita for an update of the sale progress. Thank you....
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“Excellent , helpful , friendly...”

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Dec 13,2018
Minithumbup
By: 'Elizabeth'
Dec 13,2018
0 people found
this helpful
Our experience with Dacres has been great . From the first visit to value our property - done by Ross to the whole way through the process where Georgie kept us in the loop . Wouldn't hesitate to recommend Thank you...
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Comment on agent fees
Excellent -we took advantage of a special offer rate - very good value
Was this helpful? Yes

“Good communication...”

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Sep 01,2018
Minithumbup
Anita
Georgie
By: 'JC'
Sep 01,2018
0 people found
this helpful
The house sale took a lot longer than expected but after a slow start and a number of time wasters who were not in a position to purchase, after reviewing the situation with you we decided to only show people round that were in a ...
read full review
Comment on agent fees
We are aware that the general Estate Agency Fee structures are 1 to 1.5% which we feel excessive.
Was this helpful? Yes

“Phenomenal...”

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Aug 25,2018
Minithumbup
Georgie
By: 'Natalie & Joe'
Aug 25,2018
0 people found
this helpful
As a buyer the agents are not working for you however this is not how we feel about Georgie or Dacers. What a wonderful buying experience as a first time buyer. Without Georgie we would not have our dream house which was so much more ...
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Comment on agent fees
good
Was this helpful? Yes
By: Georgie
Sep 01, 2018
View all comments (1)
Dear Joe and Natalie, thank you for your lovely review. It has been a delight dealing with you and assisting with the purchase of your first home. Wishing you lots of happiness in your lovely new home. All the best, Georgie ...

“Reliable service...”

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Jul 01,2018
Minithumbup
Georgie
By: 'Annie Aldfield'
Jul 01,2018
0 people found
this helpful
Georgie was always contactable and had a personal but professional approach at all times. She was well informed and kept me up to speed with any developments....
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Comment on agent fees
Happy to pay the commission for the service I received
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“Commitment...”

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May 31,2018
Minithumbup
Georgie
By: 'Markington'
May 31,2018
0 people found
this helpful
During a protracted negotiation when it would appear on two occasions that it had been lost, Tim Waring's persistence and experience brought our sale to a successful conclusion....
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Comment on agent fees
Competitive and finally very reasonable
Was this helpful? Yes

“Professional at all times...”

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May 09,2018
Minithumbup
Georgie
By: 'Anne and Wayne from Harrogate'
May 09,2018
0 people found
this helpful
Dacre, son and Hartley were outstanding for us. From the first interview, photography, timescales and verbal / written communications and problem solving, they were outstanding and would highly recommend their services....
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Comment on agent fees
Average
Was this helpful? Yes

“Very professional and helpful throughout the whole process of finding ......”

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May 04,2017
Minithumbup
Sophie
By: 'Luke'
May 04,2017
0 people found
this helpful
Very professional and helpful throughout the whole process of finding a new flat from start to finish. The after care has also been exceptional. Would highly recommend their services...
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“One thing I noticed with Sophie is she always remembered ......”

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Apr 21,2017
Minithumbup
Sophie
By: 'Satisfied tennant'
Apr 21,2017
0 people found
this helpful
One thing I noticed with Sophie is she always remembered my name and made it personal to me. That's important when dealing with people through what can be stressful times moving. Always did what she said she would do...
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Comment on agent fees
A bit steep I thought....but you got a very comprehensive handover and detailed log of the current state of the property... you could see where it went to be fair
Was this helpful? Yes

“An amazing costumer service, perfect time , no delay or problems ......”

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Apr 21,2017
Minithumbup
Sophie
By: 'Walter Tassa'
Apr 21,2017
0 people found
this helpful
An amazing costumer service, perfect time , no delay or problems along the process, Sophie Has found the perfect home for me in less than 24 hours with no difficulties whatsoever, and she is helping me with the process to move in and regarding every obstacles I ...
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Comment on agent fees
Good
Was this helpful? Yes

“Sophie was amazing, so helpful and never made me feel ......”

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Mar 31,2017
Minithumbup
Sophie
By: 'LM'
Mar 31,2017
0 people found
this helpful
Sophie was amazing, so helpful and never made me feel like anything was too much or silly to ask. John (I think that was his name), was the gent who showed me around the flat twice and he wasn't overly inviting and if anything I ...
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“I found Sophie to be on the ball, had numerous ......”

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Mar 21,2017
Minithumbup
Sophie
By: 'Anne'
Mar 21,2017
0 people found
this helpful
I found Sophie to be on the ball, had numerous viewings with prompt feed back. With the property letting in a few weeks....
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Comment on agent fees
good
Was this helpful? Yes

“Sophie and Dacres from the start have been excellent in ......”

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Mar 16,2017
Minithumbup
Sophie
By: 'Mr M Clark'
Mar 16,2017
0 people found
this helpful
Sophie and Dacres from the start have been excellent in the marketing and letting of my Harrogate property. The property was joint marketed with another agent and Dacres were head and shoulders above the competition from day one. The number of viewings was way above ...
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Comment on agent fees
In line with other agents.
Was this helpful? Yes

“We were extremely impressed that Sophie contacted us before our ......”

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Mar 03,2017
Minithumbup
Sophie
By: 'Gordon and Judy H'
Mar 03,2017
0 people found
this helpful
We were extremely impressed that Sophie contacted us before our tenant left. Very professional and efficient , new tenants found and in our property within 2 weeks. No hesitation in recommending Dacres and Sophie in particular...
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Comment on agent fees
Happy with fees
Was this helpful? Yes

“I have two properties currently being let and Managed by ......”

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Mar 01,2017
Minithumbup
Sophie
By: 'Jeremy Weatherill'
Mar 01,2017
0 people found
this helpful
I have two properties currently being let and Managed by Dacre Son & Hartley. As I live in Dubai I rely on the feedback and advise of your Team. I believe Sophie (and the support team) do provide me with best advice and am more than ...
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Comment on agent fees
Good.
Was this helpful? Yes

“Dacres managed the sale of my property. They are professional, ......”

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Dec 28,2016
Minithumbup
Victoria
By: 'HAR145'
Dec 28,2016
0 people found
this helpful
Dacres managed the sale of my property. They are professional, knowledgeable, supporting and efficient estate agents. Would definitely go through them again. I liked the online updates/ web visitor statistics as well....
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Comment on agent fees
standard flat fee
Was this helpful? Yes

“My Husband and myself where at the bottom of a ......”

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Aug 08,2016
Minithumbup
By: 'Christien'
Aug 08,2016
0 people found
this helpful
My Husband and myself where at the bottom of a chain and it was a long drawn out process,but i could not fault Dacres in anyway they were always very helpful and polite.I would not hesitate to use Dacre son and Hartley again ...
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Comment on agent fees
good
Was this helpful? Yes

“We bought our property from Dacres a few months ago ......”

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Nov 12,2015
Minithumbup
By: 'Ellie'
Nov 12,2015
0 people found
this helpful
We bought our property from Dacres a few months ago and found them to be very responsive. It was a straight forward purchase so I can't comment on what they are like if there are any issues but they always answered my emails quickly and ...
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Staff picture Paul
(23)
Staff picture Anita
(2)
Staff picture Sophie
(8)
Staff picture Georgie
(5)
Staff picture Victoria
(1)

Tenant Fees

Tenant Fees Schedule
New Assured Shorthold Tenancies (ASTs) Signed on or after 1 June 2019.
Holding Deposit
(per tenancy)
One week's rent. This is to reserve a property. Plase Note: This will be
withheld if any relevant person (including any guarantor(s)) withdraws
from the tenancy, fails a Right-to-Rent check, provides materially
significant false or misleading information, or fails to sign their tenancy
agreement (and/ or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).
Security Deposit
(per tenancy. Rent under £50,000 per
annum)
Five weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Security Deposit
(per tenancy. Rent of
£50,000 or over per year)
Six weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Unpaid Rent Interest at 3% above the Bank of England Base Rate is charged on any
unpaid rent from Rent Due Date. Please Note: This will not be levied
until the rent is more than 14 days in arrears.
Lost Key(s) or other Security
Device(s)
Tenants are liable for the actual cost of replacing any lost key(s) or other
security device(s). If the loss results in locks needing to be changed, the
actual costs of a locksmith, new lock and replacement keys for the
tenant, landlord or any other persons requiring keys will be charged to
the tenant. If extra costs are incurred there will be a charge of £15 per
hour (inc. VAT) for the time taken replacing lost key(s) or other security
device(s).
Variation of Contract
(Tenant's Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with
taking landlord's instructions as well as the preparation and execution of
new legal documents.
Change of Sharer
(Tenant's Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred
if higher. To cover the costs associated with taking landlord's
instructions, new tenant referencing and Right-to-Rent checks, deposit
registration as well as the preparation and execution of new legal
documents.
Early Termination
(Tenant's Request)
Should the tenant wish to leave their contract early, they shall be liable
to for landlord's costs in re-letting the property as well as all rent due
under the tenancy until the start date of the replacement tenancy. These
costs will be no more than the maximum amount of rent outstanding on
the tenancy.
Company Lease Fee £360 (inc. VAT)
Please ask a member of staff if you have any questions about our fees.
Bank Details
Barclays Sort code: 20-37-39 Account Number: 10101044
Last updated at 22/07/2019, 4:50 PM by Stephanie Render
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk

Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors

If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org

If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 3:06 PM 18/09/2017 by allAgents

Awards won by Dacre Son & Hartley, Harrogate HG1 1JT


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