M & P Estates Ltd
South Ockendon, RM15
5/5, 104 reviews
99% recommended
95% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“Awesome...”

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Aug 08,2018
Minithumbup
By: 'Will'
Aug 08,2018
0 people found
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Very friendly and efficient, incredibly helpful. Good knowledge and always available to answer any questions. Great advice
Thank you Will
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Good
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Latest Reviews

View all Reviews 104
6th Dec 2024
reviewed by 'Kwesi Quansah'
“The professionalism and efficiency my family and I received whiles working with Paul, Hannah, Emelia and Victoria at M&P ......”
4th Nov 2024
reviewed by 'Edward Watkins'
“Professional, courteous service from the beginning to end of the house sale process. I was continually kept informed of progress ......”
25th Sep 2024
reviewed by 'James'
“Paul and the team were very helpful, we had a sale agreed within a couple of weeks of marketing and ......”
1st Aug 2024
reviewed by 'Jade'
“Our experience was amazing. Hannah was there from beginning to end. On the other end of the phone when needed. ......”
24th May 2024
reviewed by 'Oluawe Adebanke'
“I had an outstanding experience with M&P Estates Ltd and highly recommend them. Their customer service was exceptional, always ......”
18th Sep 2023
reviewed by 'Mo'
“M&P Estates were all very lovely and accommodating. Any questions we had they would answer straight away. We really ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

M & P Estates Ltd
111 Daiglen Drive
South Ockendon
Essex
RM15 5EH
01708 851 999

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £32,000 £495,000
Lettings 100% 99% £600 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 1 19 0 41 0 31 0 2 0
Areas covered
  • RM15
  • South Ockendon
  • RM16
  • Aveley
  • RM19
  • Purfleet
  • RM18
  • Tilbury
  • RM17
  • Grays
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Amazing job...”

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Dec 06,2024
Minithumbup
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Hannah
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Paul
By: 'Kwesi Quansah'
Dec 06,2024
0 people found
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The professionalism and efficiency my family and I received whiles working with Paul, Hannah, Emelia and Victoria at M&P to sell and buy our next home was amazing. Everyone of them went above and beyond to ensure we were satisfied with the service and ...
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“House sale...”

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Nov 04,2024
Minithumbup
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Hannah
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Paul
By: 'Edward Watkins'
Nov 04,2024
0 people found
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Professional, courteous service from the beginning to end of the house sale process. I was continually kept informed of progress from viewings to completion. Thank you Paul, Hannah and Victoria for an amazing service....
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“House sale...”

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Sep 25,2024
Minithumbup
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Paul
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Hannah
By: 'James'
Sep 25,2024
0 people found
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Paul and the team were very helpful, we had a sale agreed within a couple of weeks of marketing and the sales progression team were helpful and attentive throughout....
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“Our experience was amazing....”

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Aug 01,2024
Minithumbup
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Hannah
By: 'Jade'
Aug 01,2024
0 people found
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Our experience was amazing. Hannah was there from beginning to end. On the other end of the phone when needed. It wasn’t the last easiest sale for us but Hannah always reassured us and kept reminding us the end is near. The M&P ...
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“I had an outstanding experience with M&P Es......”

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May 24,2024
Minithumbup
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Hannah
By: 'Oluawe Adebanke'
May 24,2024
0 people found
this helpful
I had an outstanding experience with M&P Estates Ltd and highly recommend them. Their customer service was exceptional, always prompt, and very friendly, offering advice more like friends than agents. Their pricing was competitive and transparent, with no hidden fees. The entire process was ...
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“Accommodating and Prompt!...”

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Sep 18,2023
Minithumbup
By: 'Mo'
Sep 18,2023
0 people found
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M&P Estates were all very lovely and accommodating. Any questions we had they would answer straight away. We really enjoyed our journey to purchasing our first house! Thank you M&P!!...
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“M & P Estates...”

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Sep 11,2023
Minithumbup
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Madison
By: 'Nicky'
Sep 11,2023
0 people found
this helpful
Madison Browne at M & P Estates was really helpful. She explained everything we needdd to know and our move went very smoothly....
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“Paul has been brilliant and has been a massiv......”

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Jun 05,2023
Minithumbdown
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Paul
By: 'Tracey'
Jun 05,2023
0 people found
this helpful
Paul has been brilliant and has been a massive help with the progression of getting my property on the rental market. Thank you Paul Tracey...
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“11/10...”

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Mar 21,2023
Minithumbup
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Madison
By: 'Sully Ososanya'
Mar 21,2023
0 people found
this helpful
We worked with Madison and it was an absolute delight - the process wasn’t smooth due to some reference issues but she was patient and diligent with us. Stayed in touch after the move and ensured that we had a smooth transition. Absolute delight ...
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“Fantastic service. The viewing was just perfe......”

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Mar 04,2023
Minithumbup
By: 'Anonymous'
Mar 04,2023
0 people found
this helpful
Fantastic service. The viewing was just perfect, and the property awesome. The agent was on time and was very approachable....
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“Felicity helped in a very stressful situation......”

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Feb 22,2022
Minithumbup
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Felicity
By: 'Zara spenceley'
Feb 22,2022
0 people found
this helpful
Felicity helped in a very stressful situation, I had been burgled in the night, braking through 2 doors and taking items from the house and my car. Felicity helped and quickly arranged for a locksmith to attend the property to change all the locks in the ...
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“Agent was polite and professional...”

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Feb 19,2022
Minithumbup
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Felicity
By: 'Ola'
Feb 19,2022
0 people found
this helpful
The agent was very polite and professional. However the the property is too small compare to where I am currently. And also the price is way too high for the property....
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“Philip and Rachel were very good in updating ......”

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Feb 14,2022
Minithumbup
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Philip
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Rachel
By: 'Ernest'
Feb 14,2022
0 people found
this helpful
Philip and Rachel were very good in updating on every phase of my purchase and were very responsive to my many questions. They made the whole experience quite pleasant despite difficulties with my legal team....
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“Great service...”

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Feb 09,2022
Minithumbup
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Philip
By: 'Anika'
Feb 09,2022
0 people found
this helpful
I am a first time buyer who has very little to 0 knowledge about how this process works. However the team at M&P estates have been remarkable! I was constantly informed of every stage and progress of the purchase. The entire team was extremely polite ...
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“Excellent Service...”

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Dec 09,2021
Minithumbup
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Philip
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Rachel
By: 'Richard'
Dec 09,2021
0 people found
this helpful
Rachel and Philip made what is always a stressful process a lot less so with their caring managed approach. Always professional but also personable. They dealt with any questions or issues that arose in good time and were always available. I'd highly recommend M&P....
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“Professional, but friendly and very helpful t......”

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Sep 05,2021
Minithumbup
By: 'Pvas'
Sep 05,2021
0 people found
this helpful
Professional, but friendly and very helpful team. We would happily recommend M & P Estates to our friends. Thank you for helping us in finding our home....
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“Very helpful and professional could not thoug......”

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Jun 16,2021
Minithumbup
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Rachel
By: 'Darren & Tina'
Jun 16,2021
0 people found
this helpful
Very helpful and professional could not thought the service and hard work that Rachel & every one that worked on selling our property thank you all very much...
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“Excellent and efficient service...”

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May 07,2019
Minithumbup
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Paul
By: 'Dipo'
May 07,2019
0 people found
this helpful
I am glad I used M&P estates for the sale of my flat. Paul is professional, friendly and knows his stuff. Will Odei provided an excellent service and l couldn't fault him. He is very professional,friendly,efficient with fantastic communication skills. If you're ...
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Very reasonable.
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“Excellent work!...”

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Nov 23,2018
Minithumbup
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Rachel
By: 'Jan'
Nov 23,2018
0 people found
this helpful
The sale of my father's house was far from easy. I am so impressed with the showing of the house by Will who kept me informed of all viewings Rachel however was absolutely fantastic; she never seemed to show her frustration and was so very ...
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Comment on agent fees
Noone wants to pay our money..... but you earnt every penny!!
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“Very professional and helpful...”

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Nov 04,2018
Minithumbup
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Rachel
By: 'Steve'
Nov 04,2018
0 people found
this helpful
Rachel was very good in pushing along my purchase.She dealt with the problems I was having with solicitors and was great in keeping me informed with progress etc.A great problem solver and member of the M&P team....
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Very good
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“Contact...”

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Oct 06,2018
Minithumbup
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Rachel
By: 'Happy'
Oct 06,2018
0 people found
this helpful
Regular updates without the need to chase and always friendly and efficient. Sale made easy for myself with the help of Rachel and the team....
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“Great communication...”

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Oct 04,2018
Minithumbup
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Paul
By: 'Rhea'
Oct 04,2018
0 people found
this helpful
I would like to mention Racheal Thomas in this review also. All 3 have been really helpful, polite and informative throghout the whole process. Thank You...
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Good
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“What a lovely lady Jan is!...”

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Sep 22,2018
Minithumbup
By: 'Gintare'
Sep 22,2018
1 people found
this helpful
My husband and I arrived on Saturday morning to submit and sign some documents as we are in a process of buying a property. The agent Will that we supposed to meet was out of office for some reason, so we were greeted by Jan ...
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“Good service...”

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Aug 21,2018
Minithumbup
By: 'Andrew'
Aug 21,2018
0 people found
this helpful
After i was dealing with Michael, i did not feel pressured to hire the estate agent. Obviously, i was happy to deal with him and achieved result i expected....
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Comment on agent fees
Very reasonable fees.
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“Very professional service...”

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Aug 16,2018
Minithumbup
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Paul
By: 'Mt'
Aug 16,2018
1 people found
this helpful
I have used the services of M & P Estates for over 10 years as an agent to manage a property i rent in South Ockendon and have had no issues at all and would recommend them highly...
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Good
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“Smooth Purchase...”

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Aug 15,2018
Minithumbup
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Rachel
By: 'Michael'
Aug 15,2018
0 people found
this helpful
Will and Rachel were very helpful. Chasing up the sellers solicitors when there was a delay. Besides the delay the purchase and handover was smooth...
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“Helpful...”

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Aug 15,2018
Minithumbup
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Paul
By: 'Barry'
Aug 15,2018
0 people found
this helpful
Paul and the team have been so helpful and informative, they have help us through every step of selling our house , and always there for any questions we had ,nothing was too much trouble Thankyou...
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Good
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“First Home...”

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Aug 09,2018
Minithumbup
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Rachel
By: 'Craig'
Aug 09,2018
1 people found
this helpful
Superb Estate Agents very friendly staff nothing to much for them and they will always try to accommodate your needs in terms of when your viewing a property. Due to myself and my partner working till late we either had to view our property late ...
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Good
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“Awesome...”

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Aug 08,2018
Minithumbup
By: 'Will'
Aug 08,2018
0 people found
this helpful
Very friendly and efficient, incredibly helpful. Good knowledge and always available to answer any questions. Great advice Thank you Will...
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Good
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“Delighted with the service...”

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Jul 15,2018
Minithumbup
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Paul
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Rachel
By: 'Steph.Bowles'
Jul 15,2018
1 people found
this helpful
The whole process was kept on track by the proactive attitude, particularly by Paul and Rachel. The whole team were helpful and supportive and they have a good knowledge of the local property market which helped to find buyer within weeks of our property going ...
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Comment on agent fees
Fees were at the expected level
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Staff picture Paul
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Staff picture Sarah
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No image available Philip

Vendor Fees

1.25% + VAT on a no sale no fee basis

Landlord Fees

Bronz Service 12% Including VAT
Silver Service 15% including VAT
Gold Service 18% Including VAT
Platinum 22% Including VAT - Rent paid in advance for a year

Tenant Fees

None
Last updated at 02/07/2021, 6:41 PM by Paul Tobias-Gibbins
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In-House Complaints Handling
We maintain and operate an in-house complaints procedure. A copy of which is available upon request. In the event that any complaint is not resolved between the 'Us' and the 'Client' in accordance with such procedure, the Client has a right to refer the matter to The Property Ombudsman.
Last updated at 2:27 PM 30/10/2017 by allAgents

Awards won by M & P Estates Ltd, South Ockendon RM15 5EH



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