“Waste of time & energy...”
1 Star Review
Apr 24,2018
By:
'Karen'
Apr 24,2018
Branch: Kidlington, 7 High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: OX25
Branch: Kidlington, 7 High Street
Sales (as a Vendor)
Postcode: OX25
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people found
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We had a bad experience with this agent - both staff listed no longer work for this office, they have a very high turnover of staff who leave quickly and without warning in some cases.
Our property was originally overpriced by Nick Sampson.
Our advert went 'live' before it was proof read by us.
Weekly email marketing updates are confusing & no substitute for a phone call.
This office was supposed to share details with another local office, we are between two, they lied. The other offices were not informed.
We were sent a Trainee Negotiator fresh to the industry to conduct a viewing, his inexperience showed when he asked what the green thing in the garden was - the oil tank!
Second viewings and viewings were often not followed up.
On one occasion our property was left unlocked after a viewing.
And sin of all sins for not checking the contract on my part, Chancellors locked us into a 24 week contract. So we lost the spring and summer season before we could change to another more efficient agent.
If this review does anything, please do check who's selling what where and how many - there are plenty of websites that can do this for you. Chancellors is run on an area basis and is affected by its overall group manager. Oxford, Cowley, Summertown and Kidlington are shocking, Chipping Norton office is the best agent in its area.
As for Kidlington - do please avoid.
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