100% sales valuation accuracy
100% sales fee satisfaction
80% lettings valuation accuracy
95% lettings fee satisfaction
Apr 24,2018
Apr 24,2018
1
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Appointmoor managed my property when it was a rental before then dealing with the sale, so this review covers both aspects.
I've named Amie and Rebecca above as I had the most contact with them throughout the sales process, but all Appointmoor staff I dealt with during this time were superb. Claire and Lisa went above and beyond during the rental of the property and its management, especially with a daily challenge of a certain neighbour. Similarly during the sales phase the same neighbour wanted to ensure there was a road block at every turn, but all staff found ways to deal with this.
Communication was constant and clear throughout the process, nothing was too much hassle and the whole team made a stressful few months much easier with their approach to all aspects of the sale. I would have no problem recommending Appointmoor to any prospective landlords or sellers.
A* work from a friendly, efficient and hard working team. Many thanks to you all.
I've named Amie and Rebecca above as I had the most contact with them throughout the sales process, but all Appointmoor staff I dealt with during this time were superb. Claire and Lisa went above and beyond during the rental of the property and its management, especially with a daily challenge of a certain neighbour. Similarly during the sales phase the same neighbour wanted to ensure there was a road block at every turn, but all staff found ways to deal with this.
Communication was constant and clear throughout the process, nothing was too much hassle and the whole team made a stressful few months much easier with their approach to all aspects of the sale. I would have no problem recommending Appointmoor to any prospective landlords or sellers.
A* work from a friendly, efficient and hard working team. Many thanks to you all.
Comment on agent fees
Fees were fair and competitive.
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11th Aug 2023
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8th Apr 2022
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Opening Hours
Address
Appointmoor Estates
72 The Ridgeway
Chalkwell,Westcliff-on-Sea
Essex
SS0 8NU
01702719966
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £140,000 | £2,100,000 |
| Lettings | 80% | 95% | £595 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 0 | 26 | 3 | 22 | 1 | 15 | 1 | 2 | 1 |
Areas covered
- SS0
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- SS14
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- SS4
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- SS9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Nov 18,2022
Nov 18,2022
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Amazing professional and polite service. I have been a landlord and seller with Appointmoor and their attention to detail and ability to keep situations smooth and calm is a credit to them. I have always found them to be fantastic value and nothing is too ...
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Jun 06,2019
Jun 06,2019
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Highly recommend this estate agent. We have recently sold a property with them and their sales team are friendly, efficient, professional and easy to keep in touch with. They even helped keep an eye on the property for us because we were selling from a ...
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Very reasonable and kept to quote even though they did more than expected
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Nov 07,2023
Nov 07,2023
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Don't fall victim for this fraud agent. They are running the business just to loot the poor....
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Aug 11,2023
Aug 11,2023
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Appointment more are not a great agency. I've been with them 10 years. It took them 6 years to fix my toilet. 10 years to fix the sink a male. Now give me a section 21 to move out. Because I kept complaining. I would not recommend anybody to ...
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Nov 17,2022
Nov 17,2022
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Rebecca was incredibly helpful and supportive throughout the process, which took a lot longer than expected. She chased throughout and ensured the sale went through before our mortgage expired....
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Apr 08,2022
Apr 08,2022
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If your selling your house be ware
Had a viewing on a property that I was really interested in buying and offering over the asking price if required.
My appointment was for the next day and they rang and said it has been sold and ...
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Sep 14,2021
Sep 14,2021
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We would highly recommend Appointmoor. From the time we put our house on the market Lynda, Michael and Nathan were very professional and made the experience as smooth as possible. Rebecca our sales progresser kept us informed throughout and work tirelessly to finalise all the ...
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Mar 03,2021
Mar 03,2021
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We have enjoyed fantastic service from Michael, Linda, Rebecca and the team at Appointmoor Estates. Professional, accessible, transparent and trustworthy we could not have wished for a better service. They have a tremendous knowledge of the local market and should be the agent of choice ...
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Dec 18,2020
Dec 18,2020
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Really great service especially from Charlotte, Cheryl and Zak. Really professional and made our move easy! Would highly recommend. Kind regards....
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Nov 02,2020
Nov 02,2020
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Amazing sold our house within 5 days!! Friendly staff and very professional and keep us up to date all the time. Thanks guys....
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Oct 26,2020
Oct 26,2020
0
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Very professional and hard working team. We were regularly updated on progress and very impressed with the standard of service....
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Mar 28,2020
Mar 28,2020
0
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This is the third time we have used appointmoor in buying and selling our house once again they exceeded our expectations. Polite friendly extremely professional at all times. This move had its challenges but Mike and Rebecca kept us informed always, liased with respective solicitors ...
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Mar 27,2020
Mar 27,2020
1
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The team worked really hard and enthusiastically to sell our home. They were really professional - much better than two other agents we tried. Highly recommend....
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Mar 08,2020
Mar 08,2020
0
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Brilliant service
Would definitely use again without hesitation
Staff were helpful, knowledge about the property and proactive with getting the sale complete in an amazing 5 weeks...
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Mar 03,2020
Mar 03,2020
1
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We had a very positive experience with Appointmoor, we were kept informed during the whole process of the purchase,
Mike the office manager was always on hand if I needed to revisit the property or to answer any questions,
Rebecca was fantastic I've honestly never ...
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Dec 07,2019
Dec 07,2019
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Lily has made the whole process very smooth as I have been able to contact and communicate with her easily. Our questions and queries have always been answered.
Very lovely lady!...
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Nov 21,2019
Nov 21,2019
0
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We had the most professional and great service with Appointmoor from start to finish and it was a long time before all was completed and Appointmoor was always letting us know every step of the way from being shown around by Michael too Rebecca who ...
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Nov 20,2019
Nov 20,2019
0
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Extremely professional and unlike Estate Agent’s I have dealt with in the past kept me fully informed throughout the whole process progressing the sale and liaising the other parties involved.
Excellent service highly recommended...
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Oct 19,2019
Oct 19,2019
0
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Very easy to deal with. Our sales progressor (Rebecca) went above and beyond to help us access the property in advance of completion so we could get quotes for building works....
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Jul 15,2019
Jul 15,2019
0
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Lovely staff working at Appointmoor, very helpful and understanding! Appointmoor informed us of updates as often as possible and helped chase up the buying process. We are very grateful for their help of buying our lovely home....
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Jun 21,2019
Jun 21,2019
0
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Highly recommend , such a professional service from start to finish - will certainly be using them again ! Thanks...
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Apr 18,2019
Apr 18,2019
0
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Appointmoor recently helped me sell a house. The process from beginning to end was good. I was provided with good advice and swift responses. I liked the marketing materials provided and the sales progressor who got the transaction across the line. Thanks....
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Feb 12,2019
Feb 12,2019
0
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I will always prefer to buy from appointmore Estate agents after the fantastic service I received from the staff, I will recommend using them...
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Jan 28,2019
Jan 28,2019
0
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In general I'm not the biggest fan of estate agents and have had poor experiences in the past. Appointmoor was reommended to us by a satifsfied previous client and on this occasion I am happy to report that the opposite is the case.
Getting the ...
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Comment on agent fees
Competitive rate and good value for the level of service provided.
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Jan 11,2019
Jan 11,2019
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Everything very natural and well explained is a good service knowing that they know what they are doing in benefit of everyone...
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Comment on agent fees
Was relaxing knowing that tjey are professionals doing the work
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Dec 12,2018
Dec 12,2018
0
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My first rental experience which was made very easy. Shophie Whiston was great she brought professional experience and reliability. Would definitely recommend Sophie.. Thank you Richard / Dean ......
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Comment on agent fees
Very fair .
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Dec 12,2018
Dec 12,2018
0
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Moving from London to Leigh-on-Sea and finding the right rental property was a painless process thanks to Zak and Sophie....
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Comment on agent fees
Neither good nor bad - just inevitable
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Dec 12,2018
Dec 12,2018
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Sophie was great in helping us find our first home, from start to finish, even after we had moved in. She was always happy to help us out with any queries that we had and everything was done quickly and efficiently....
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Comment on agent fees
Fees were slightly lower than others we had initially looked at
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Oct 08,2018
Oct 08,2018
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Really pleased with Appointmor. Efficient, responsive, and going above and beyond at all times. Particularly impressed with Rebecca in after sales care, and Mike in Sales. I would highly recommend such an impressive estate agent....
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Jul 20,2018
Jul 20,2018
1
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Thank you to all at Appointmoor who were involved in the sale of my elderly mother's flat in Westcliff. Appointmoor were our second choice initially but following 8 weeks of inactivity from another agent, Mike, Amy and the team were a breath of fresh air.
The ...
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Comment on agent fees
Fees were competitive
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Tenant Fees
Permitted payments For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:Holding Deposit will be the equivalent to one weeks rent (this will hold the property whilst references are carried out)
Five Weeks Deposit (the equivalent to five weeks rent)
Tenancy Amendments £50.00 plus VAT (£60.00 inc VAT)
Tenancy Renewal Fee for tenancies entered into on or before 31st May 2019 £75.00 plus VAT (£90.00 Inc VAT)
Early Termination Fee should you require to end the tenancy early, tenants will be liable to cover the rent until a suitable tenant is found & to cover the landlords agency fees (all fees will be discussed and put in writing)
Tenants will be charged at cost to replace Keys/Security Fobs/Parking Permits
Property Redress Scheme: The Property Ombudsman (TPO) Milford House, 43-55 Milford Street, Wiltshire, SP1 2BP
Client Money Protection: Propertymark, Arbon House, 6 Tournament Court, Edgehill Drive, Warwick, CV34 6LG Last updated at 06/06/2019, 4:57 PM by kate Palmer
Complaints Procedure
Contact our office on 01702 719966 to discuss or alternatively email [email protected] for the attention of Ms C. Leslie or Mr J. Speller and you will receive a response within three working days.
Last updated at 10:26 AM 26/11/2021 by allAgents
