Utterly abysmal... AVOID.
The agents will promise anything to make a sale then fail to deliver. Make sure you get absolutely everything they offer written in the contract otherwise they will renege on promises.
We moved into a letted property which was sold to us on the grounds of it being fully redecorated and the garden completely tidied up (it was a tip) before we moved in. Moved in- nothing had been decorated, the garden was as it was before- and the new addition of a broken toilet leaking into the kitchen. The agent blamed the landlord, although clearly as the managing agent in charge of the contractors, it was Foxtons\' responsibility.
Estate agents often attract a lot of criticism- which in some cases is unfair. In this case it is entirely justified. Don\'t believe me? Google Foxtons and look at the reviews (also check out the Watchdog investigation from a few years back).
What agent could do to change your mind?
Far too focused on earning their commission- and willing to lie to get it.