“As a parent, I have had dealings with letting agents ......”
5 Star Review
Aug 29,2017
By:
'David'
Aug 29,2017
Branch: Glasgow, 123 Stockwell Street
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: Yes
Postcode: G5
Branch: Glasgow, 123 Stockwell Street
Lettings (as a Tenant)
Rent PCM: £495
Postcode: G5
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As a parent, I have had dealings with letting agents for a total of four years whilst my daughters went through university in Bath and in Glasgow. The Bath agents were only interested in getting their fees by preying on students who had little option but to submit to their demands in a city where rented accommodation is at a premium. Customer care was always at the bottom of the list. The first let in Glasgow was a little better but getting anything done was clearly an inconvenience to the agent. And then came Let It during the fourth year!
What a refreshing change! From calling to arrange a viewing and someone turning up at the appointed time was a novelty. There were problems on our side in arranging the subsequent tenancy with my daughter not being readily available to sign the tenancy but Let It sorted these for us with the landlord who was clearly happy to accept the explanation from Let It. Prior to the tenancy Let It provided all the documentation and details of the contract, fees, deposit scheme and throughout the tenancy were impressively responsive with their communication and reaction to minor problems that arose in the flat. They were equally efficient at the conclusion of the tenancy with the final flat inspection and notification for the release of the deposit.
I am glad my four years are over and I shouldn't need the services of a letting agent again, but if I did, the only agent I would return to without hesitation is Let It.
Comment on agent fees
All fees were clearly highlighted and explained prior to tenancy.
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