“Worst experience ever!Not only the agent was almost 45 minutes ......”
1 Star Review
Aug 23,2017
By:
'Deceived'
Aug 23,2017
Branch: London, 20 Fulham Broadway
Services: Lettings (Prospective customer)
Rent PCM: £1295
Would you recommend?: No
Postcode: SW6
Branch: London, 20 Fulham Broadway
Lettings (Prospective customer)
Rent PCM: £1295
Postcode: SW6
3
people found
this helpful
Worst experience ever!
Not only the agent was almost 45 minutes late for the visit whereas I warned I had a very tight schedule, but they also made me pay a holding deposit for a flat that was already rent!
It has been almost 2 months since I paid and they have not yet refunded the deposit. I sent numerous emails and called them, they pretend to do it during the week but nothing happens.
Either they are very incompetent or just dishonest...
Comment on agent fees
Very expensive since they are unjustified
3
people found
this helpful
Was this helpful?
Yes
They accepted my offer when the flat was already rented by another agency.
They ask me for all documents, made me go through the refenrece process and then kept postponing the moving in date saying they couldn’t reach the landlord until they said they weren’t working with him anymore.
One day later I found out the flat was rented weeks ago by another agency.
Now I’m still waiting for my holding deposit of 1000£!!
They are fake, deceiving and ruthless.