73% lettings valuation accuracy
76% lettings fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.
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Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.
...left to get your reviews in for the
2019
Estate & Letting Agent Awards
Latest Reviews
View all Reviews 668
17th Aug 2019
reviewed by 'Maureen Jacobs'
12th Aug 2019
reviewed by 'FLavio koba'
23rd Jul 2019
reviewed by 'Lisa Thompson'
1st Jul 2019
reviewed by 'Catherine Clare'
20th Jun 2019
reviewed by 'Jake McLellan'
5th Jun 2019
reviewed by 'Unhappy customer'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 73% | 76% | £560 | £4,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 125 | 31 | 97 | 59 | 135 | 19 | 81 | 21 | 26 | 74 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
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Barnard Marcus Branches (view all 49)
Aug 17,2019
Aug 17,2019
0
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The team at Barnard Marcus in New Malden provided an excellent professional service. The housing market at the time of our sale was very challenging and Tom in particular was very reassuring and supportive throughout the sale of the house. Tom's guidance was essential in ...
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Aug 12,2019
Aug 12,2019
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Impossible to work with.
After a frustrated experience one year ago, where we placed an offer with very long discussions back and forth for a property that later was advised that it had been long gone... Of course that had put us around 2 weeks "on ...
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Jul 23,2019
Jul 23,2019
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Ashleigh is super efficient, friendly and reliable. A rare gem! She has been a really fantastic property manager and I have had many awful ones in the past so I know what I am talking about......
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Jul 01,2019
Jul 01,2019
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I advertised with BM after having issues with Purple Bricks. The agents were really helpful and worked very hard to find me a purchaser. One point to note is that the agents weren't clear about the extent of the chain I would be involved in ...
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Jun 20,2019
Jun 20,2019
1
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After a rocky start with Barnard Marcus Chiswick branch (Jamal) we were worried about how our property would be managed.
Enter Ashleigh Fisher and Louise Seddon who changed a 3* review to a 5* one. No problem was to big/small and everything was dealt with professionally ...
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Jun 05,2019
Jun 05,2019
1
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Please stay away for your own best! This is the most unprofessional and rudest real estate agency ever experienced. We would never recommend these guys to anyone!...
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May 30,2019
May 30,2019
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We bought a flat with Barnard Marcus in Tooting. Our agent Micah Spencer was so helpful and guided us through the process. We are so pleased with his professional and human approach...
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May 28,2019
May 28,2019
0
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I called the Sutton branch to ask them to remove one of their boards which was lying on the ground for months outside of my flat block. They promised to remove "in a couple of days". Two weeks passed. I called again. The lady told ...
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Apr 16,2019
Apr 16,2019
1
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Very friendly staff, ready to help you eny time , you feel like home every time when you enter the agency. I never find people more polite and wonderful like them . They do the best job ð¤...
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Apr 09,2019
Apr 09,2019
1
people found
this helpful
this helpful
All these agents care about are their 'five star' reviews (they pester you until they have what they need). They are not invested in customer service or the customers needs. I had a viewing at a Sydenham property with Aj, 15 minutes before my viewing his ...
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Apr 04,2019
Apr 04,2019
0
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Mr Shaun White is the best Martgage Manager I have ever met. Shaun is very patient with the customer, as well as caring and professional. He cares about what customers need and pay highly attention to.
I have moved and settled into my dream home ...
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Comment on agent fees
Very good.
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Mar 12,2019
Mar 12,2019
0
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Abbas was incredibly helpful to me as a first-time buyer, giving me a really comprehensive overview of all of my options and ensuring I understood exactly what all the services and products he was showing me covered. Abbas helped me with my search not only ...
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Comment on agent fees
For the services offered I believe Abbas' fees represent great value for money.
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Mar 12,2019
Mar 12,2019
0
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This team , its been nothing but pleasure dealing with them. They were quick to respond to your calls and emails, were professional and polite. Jasmin and leya had been absolutely fantastic throughout....
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Comment on agent fees
HIGHLY RECOMMENDED
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Feb 08,2019
Feb 08,2019
3
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I don't even know where to begin this is the worst agency i never seen in my life. The lady called mouna that works in Finchley branch showed use a house in 8 Darcy close N20 we put an offer and the landlord accepted the offer. ...
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Comment on agent fees
bad
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Jan 25,2019
Jan 25,2019
1
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We recently sold our house through Barnard Marcus Sutton. This was a difficult sale for many reasons, the staff were all very patient and accommodating. Viewings were carried out when I was not there as requested and I was always kept up to date with ...
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Comment on agent fees
Although higher than other agents fees I felt that I got my moneys worth with the customer service I received.
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Jan 25,2019
Jan 25,2019
1
people found
this helpful
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We recently sold our house through Barnard Marcus Sutton. This was a difficult sale for many reasons, the staff were all very patient and accommodating. Viewings were carried out when I was not there as requested and I was always kept up to date with ...
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Comment on agent fees
Although higher than other agents fees I felt that I got my moneys worth with the customer service I received.
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Jan 24,2019
Jan 24,2019
0
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We are very grateful for the patience and concern of Kecia O Shea who completed our sale after several obstacles and months of work....
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Comment on agent fees
The Agents fees were agreed right from the start and accepted as reasonable
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Jan 23,2019
Jan 23,2019
0
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I placed my property on for rent with Dean from Barnard Marcus Epsom Lettings ...
I had an excellent service from Dean and he made the let easy
he found me a good professional couple as requested
Dean went out of his way to help with ...
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Comment on agent fees
GOOD
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Yes
Jan 21,2019
Jan 21,2019
1
people found
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I have to say this sale has been a difficult sale for all involved, time and again I had sales fall through for all sorts of reasons. I also had a very difficult situation.
There were a few involved from the agent with this sale ...
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Comment on agent fees
Good fee rate
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Yes
Dec 20,2018
Dec 20,2018
0
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I have recently moved to Sutton with help of barnard marcus. Everything went smooth except their inventory check that has been conducted. The clerk did not check scuff marks on the walls, dirty and damaged blinds throughout the property, broken window and strong smoke odour ...
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Comment on agent fees
It absolute rubbish what they ask for and what they actually do.
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Dec 20,2018
Dec 20,2018
1
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I called the company (Barnard Marcus) to inform them that before selling the flat we have to resolve some issues with the owner, I have spoken with the manager in Croydon and he was so unrespectful, he laughed on me and he told me that ...
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Dec 17,2018
Dec 17,2018
1
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I have ended my property being let out by Barnard Marcus. I found them too remote from the actual location and some of the tradesmen they used were absolutely awful. I have decided to use a local Company with a more mum / dad feel, which ...
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Comment on agent fees
Expensive
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Yes
Dec 13,2018
Dec 13,2018
0
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Wonderful team and excellent service. Since we view the flat whit Robert to all the checks whit Priya and all the team be really supportive and understanding to all our request. Can't ask better service....
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Comment on agent fees
Good
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Yes
Dec 12,2018
Dec 12,2018
0
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Chris, William, Ben and Dec at the Southfields branch all worked hard to facilitate my purchase and were helpful, good humoured and efficient during the entire process. I was kept informed from the start right through to completion and they were always able to answer ...
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Dec 10,2018
Dec 10,2018
0
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Priya and Robert have just successfully let our property, a three bedroom flat in Muswell Hill. We found them to be professional, sympathetic, dynamic and supportive as they worked tirelessly around the clock to let this property in a very difficult climate. They always kept ...
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Comment on agent fees
good
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Yes
Dec 07,2018
Dec 07,2018
0
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Absolutely brilliant service given by Josh and Leeroy at Barnard Marcus Earlsfield. They were very helpful with all our queries as tenants and did their best to help us move in with ease. We had our eye on a particular flat because it was close ...
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Comment on agent fees
Good
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Yes
Dec 03,2018
Dec 03,2018
0
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From start to finish, our contact with both Elliot and Julie has been a positive experience.
My husband and I have found them both to be very professional and have kept us updated throughout the process of buying our new house. Both have a lovely ...
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Nov 13,2018
Nov 13,2018
0
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Priya and Robert worked extremely hard and diligently to find new tenants for our 2 bed flat. Nothing to complain about. Kept me updated on progress and found good tenants....
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Comment on agent fees
The fees charged were fair and inline with other agents.
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Sep 28,2018
Sep 28,2018
0
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I rent a flat through barnard marcus Ealing branch. I was contacted by James from the branch that his manager was going to visit my flat to do an evaluation as per landlord request. Shockingly, when I went back home from work I found that ...
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Sep 23,2018
Sep 23,2018
0
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Thank you Maria for recommending Dean in your Lettings department. He found excellent tenants in a surprisingly quick time. Dean and the Epsom lettings department have been very pleasant and thoroughly professional, and would not hesitate in highly recommending their services, and using them again ...
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Comment on agent fees
Competitive
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:59 AM 19/06/2015 by Amy Philbey
Best Estate Agent in W5 
Best Estate Agent in Epsom 
Best Overall Agent in CR7 
Best Overall Agent in SW17 
Best Overall Agent in LU7 
Best Overall Agent in SW11 
