Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater Londo Read full description...Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.
Barnard Marcus

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Properties for Sale
Properties to Rent

“ Great Help... ”

Jul 12,2018
Minithumbup
By: 'anonnnn'
Jul 12,2018
0 people found
this helpful
Ashleigh has been really helpfully giving us info about our tenancy and answering any questions that we have had. You can always trust her to respond quickly and helpfully....
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“ Addiscombe branch... ”

Jul 02,2018
Minithumbdown
By: 'Alexsandra'
Jul 02,2018
0 people found
this helpful
This is the worst estate agent I have ever met (talking here only about the branch in Addiscombe, as I dealt with them). I wanted to buy a property through this branch and received a call from them bullying me to register with their branch ...
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Comment on agent fees
the most expensive agent in the area and the most poor customer service
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“ Efficient and friendly service... ”

Jun 27,2018
Minithumbup
By: 'Angela Wright'
Jun 27,2018
0 people found
this helpful
Dean has managed our recent rental house and the whole process has been efficient and well managed In addition dean demonstrated high levels of customer service in dealing with minor issues along the way and communicated regularly and openly...
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Comment on agent fees
Fees were clear and acceptable
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“ Successful Sale... ”

Jun 27,2018
Minithumbup
By: 'Rod Swain'
Jun 27,2018
0 people found
this helpful
We had our flat in Epsom on the market with another agent and they failed to find a buyer within the first 8 weeks of being marketed so we changed agent to Barnard Marcus and they found our buyer within a few weeks over the Christmas ...
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Comment on agent fees
A bit higher than the other agent we tried but Barnard Marcus Epsom branch did get the sale so that means the fees were justified.
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“ Lauren Kelly... ”

Jun 25,2018
Minithumbup
By: 'Ed Thomas'
Jun 25,2018
0 people found
this helpful
I live abroad and own a flat in London which Barnard Marcus manage. My point of contact is Lauren Kelly, and she in incredibly helpful. She's always quick to respond, and makes the whole process stress-free and straight forward. She allows me to have ...
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“ Great service... ”

Jun 24,2018
Minithumbup
By: 'Phoebe Sutherland'
Jun 24,2018
0 people found
this helpful
Chris, Will and the team at Barnard Marcus Southfields were fabulous from start to finish. They always found the time to squeeze us in for a viewing, or stayed late if we needed to pop in after work hours. The team were thoroughly helpful and ...
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Comment on agent fees
n/a
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“ Worst agency ever... ”

Jun 23,2018
Minithumbdown
By: 'Mariana'
Jun 23,2018
0 people found
this helpful
The experience renting a flat with this agency was horrendous. Not only are they terrible as agents but also managing the property. I will list the problems we had during only 11 months of rental: They offered us a flat with parking, once we moved we ...
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“ Furnished for Barnard Marcus = one desk, a cupboard and a chest of drawers.... ”

Jun 21,2018
Minithumbdown
By: 'n/a'
Jun 21,2018
0 people found
this helpful
Ahhh Klaudia! Yes exactly the same experience with her. Was left out in the cold & had organised with family to come and view property on the weekend, so 3 of us all let down. Her remedy was at least to show me the flat during ...
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Comment on agent fees
good
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“ 100% recommend... ”

Jun 20,2018
Minithumbup
By: 'CYFinlay'
Jun 20,2018
0 people found
this helpful
We came to Marina for help to get our first mortgage after she was recommended by a family member. Marina was extremely helpful and knowledgeable about all aspects of buying our first house. She was able to answer our questions quickly and found us a ...
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Comment on agent fees
Very competitive.
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“ Rude.... ”

Jun 16,2018
Minithumbdown
By: 'LeahNeedsToGo!'
Jun 16,2018
0 people found
this helpful
I dealt with a woman named Leah, she was absolutely so rude. Her attitude was outrageous and in all honesty I would have loved to ask her how she managed to become an estate agent. She has absolutely no clue about what she's doing ...
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Comment on agent fees
The fees are ok, Leah isn’t though.
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“ Horrible Agency!... ”

Jun 11,2018
Minithumbdown
By: 'Alias123'
Jun 11,2018
0 people found
this helpful
Rented my apartment a few months ago but the entire process was horrible. In the winter, the boiler broke down and didn't have heating for over 4 weeks nor hot water for 2 months. The Barnard Marcus Support Center forgot my requests and calls half of ...
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“ Diane Armstrong...great!... ”

Jun 08,2018
Minithumbup
By: 'Deb'
Jun 08,2018
1 people found
this helpful
Diane progressed our sale recently. We found her to be a great communicator, keeping us up to date with everything that was happening. Diane was always available to talk or email me and reassuring during the whole process. Yes, it's her job but I ...
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“ Lauren Kelly... ”

May 31,2018
Minithumbup
By: 'Stevie'
May 31,2018
1 people found
this helpful
Thank you for superb help & advice and for always replying very speedily. Also a big thank you for your efficiency and helpfulness and prompt communication....
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Comment on agent fees
x
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By: Alessio
Jun 19, 2018
View all comments (1)
Horrible experience until now. We are living a nightmare. They rented us an house not livable. The dirty water from the kitchen unload directly in the garden, is full of insects and molds. When we entered for the first time in, the House was dirty with marks of urine on the WC and much more. We are paying almost 2K per month to live this nightmare. ...

“ Ashleigh Fisher... ”

May 15,2018
Minithumbup
By: 'Landlord'
May 15,2018
4 people found
this helpful
Ashleigh is competent, thorough, dedicated and knowledgeable in her field. She persists until the job is done. In addition, her entirely pleasant manner is ideally suited to dealing with both harassed landlords and difficult tenants. Barnard Marcus appear to have had trouble keeping their Lettings ...
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“ rent and deposit... ”

May 14,2018
Minithumbdown
By: 'valerio'
May 14,2018
0 people found
this helpful
Be awere from this company i have more then forthousenpound pending sine 3 month every time we have had a problem we have had to call numerous times to chase up the query, they are extremely unprofesssional every time i call them to speek regarding my ...
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Comment on agent fees
letteraly bad
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“ Claire Hardy... ”

May 03,2018
Minithumbup
By: 'JB'
May 03,2018
0 people found
this helpful
Claire is a fantastic manager. She maintains great communication between myself and the tenants, ensures any maintenance gets done and makes the running for the property for me (i live abroad) as headache free experience. Recommended!...
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Comment on agent fees
Good
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“ Great Service... ”

May 02,2018
Minithumbup
By: 'George Owens-Nash'
May 02,2018
2 people found
this helpful
I was in contact with Claire regarding a blocked sink. She quickly organised someone to come the next working day. On the day the man was supposed to come to fix it, the sink unblocker I had used a few days earlier worked and unblocked ...
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“ Lauren Kelly... ”

Apr 30,2018
Minithumbup
By: 'Jason Romer'
Apr 30,2018
5 people found
this helpful
Lauren has been extremely proactive and helpful in resolving rental issues and managing tenants - it is rare to find someone as proactive and helpful in this field - thank you Lauren...
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“ Ashleigh Fisher... ”

Apr 30,2018
Minithumbdown
By: 'Min'
Apr 30,2018
2 people found
this helpful
Ashleigh Fisher is personally very friendly and easy to talk to. I would recommend her. Although the property manager changes all the time, but I guess this is Barnard Marcus' issue, it would be better for one single person to manage a property throughout....
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“ Fabulous company... ”

Apr 28,2018
Minithumbup
By: 'Rob'
Apr 28,2018
0 people found
this helpful
reiss stewart .. thank you for every thing you were very very helpful and i am pretty sure your company must be proud of you... many thanx...
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Comment on agent fees
if you reduce it would be better
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By: SAFOUH zeino
Apr 29, 2018
View all comments (1)
Many thanks for reissue Stewart... I am pretty sure that your company is very proud of you ...

“ Left out in the cold - TWICE... ”

Apr 27,2018
Minithumbdown
By: 'Wet & Cold - Twice'
Apr 27,2018
1 people found
this helpful
In 5 days I have been twice let down by Klaudia. We scheduled a viewing for 18:30 on Wednesday only for her not to show up (I was half an hour early to view the wider area and waited until 19:00 for her to arrive). She then claimed ...
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Comment on agent fees
No Idea about the fees, will not under any circumstances be using Barnard Marcus if this is how they treat their customers.
Was this helpful? Yes
By: n/a
Jun 21, 2018
View all comments (1)
Ahhh Klaudia! Yes exactly the same experience with her. Was left out in the cold & had organised with family to come and view property on the weekend, so 3 of us all let down. Her remedy was at least to show me the flat during a week day that I had to take off work - and luckily she managed to make it to that appointment. Of course it does not end there... Eventually after batting back and forth between her other colleagues I was told that she had been taken "ill" and was u ...

“ Mortgage... ”

Apr 26,2018
Minithumbup
By: 'Sukh'
Apr 26,2018
0 people found
this helpful
I went barnard Marcus feltham for mortgage.all staff very nice and polite.i meet there Luke bustin mortgage advisor he is very very nice and helpful.he did our help in mortgage and any other paper work.he is fantastic.i will recommend him ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Daisy Saunders... ”

Apr 26,2018
Minithumbup
By: 'Mrs O Clark'
Apr 26,2018
4 people found
this helpful
Outstanding customer service for Daisy Saunders...very patient and understanding agent with great empathy regarding mice issues at property... quick response returning my deposit,,greatly appreciated... She is prompt and professional ,Thank You Daisy!...
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Comment on agent fees
high but competitive...
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“ Very helpful and cooperative team... ”

Apr 25,2018
Minithumbup
By: 'Vitaliy'
Apr 25,2018
4 people found
this helpful
As a tenant, had a very positive experience with the whole team. Rented a place for almost 4 years and never had any issues. Checkout process was seamless and smooth as well with everything taken care of and well communicated. Recommended!...
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“ Very responsive and helpful... ”

Apr 24,2018
Minithumbup
By: 'Judith Symes'
Apr 24,2018
4 people found
this helpful
Ashleigh recently became responsible for supporting our property. I have found her to be extremely responsive, pleasant and helpful. She is proactive in keeping us informed on progress with matters arising at our house. Based on my experience, I would recommend her highly....
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“ Thank you, Dean!... ”

Apr 24,2018
Minithumbup
By: 'Emma & Callum'
Apr 24,2018
0 people found
this helpful
Both my partner and I were ready to move out from our family homes and begin our lives living together, and Dean helped us every step of the way. As this was all very new to me, Dean was more than happy to take my 101 ...
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“ Fantastic Service... ”

Apr 23,2018
Minithumbup
By: 'Julies1620'
Apr 23,2018
0 people found
this helpful
I really want to thank Dean for helping us to find our new home. After being let down and treated very badly by both Personal Agent and Cairds , we were feeling rather nervous about proceeding with another agency. We had nothing to worry about as ...
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Comment on agent fees
Very good compared to other agencies
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“ Pradeep... ”

Apr 23,2018
Minithumbup
By: 'Pradeep'
Apr 23,2018
4 people found
this helpful
Had to deal with an extremely difficult tenant and had to get the property evicted. Ashleigh's (and the local branch) help was invaluable. Most of the matter related to documentation for the court case was dealt with promptly and efficiently. Although the situation we ...
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Comment on agent fees
N/A
Was this helpful? Yes

“ Avoid selling with them !... ”

Apr 18,2018
Minithumbdown
By: 'Avoid'
Apr 18,2018
2 people found
this helpful
I signed a contract with them in December, for 12 weeks, their staff over priced the property by Β£100,000.00 ! Local market knowledge ! 4 months later, i was told it was overpriced, as I tried repeatedly to get out of the 12 week contract which I believed to be over, ...
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Comment on agent fees
They got me to put the property on at Β£100,000 more than it was worth, with a fee based on this, then when the price was reduced wouldn't reduce their fee - its a scam to get more fee's !
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“ Deposit Release... ”

Apr 18,2018
Minithumbup
By: 'Harriet Ward'
Apr 18,2018
4 people found
this helpful
Ashleigh facilitated me with the return of my deposit after moving out of a rented property. Where the Croydon branch were incredibly unhelpful and slow, Ashleigh was quick, efficient and really lovely. Great customer care skills and communications. Thanks Ashleigh!...
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ARLA RICS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
118 29 91 55 123 19 76 19 22 67

Agent Fees

No fees set.
Last updated at 9:59 AM 19/06/2015 by Amy Philbey

Complaints Procedure

No procedure set.
Last updated at 9:59 AM 19/06/2015 by Amy Philbey

Firm Widgets

My widgets

Bedford Park
45 Turnham Green Terrace, London W4 1RG
(51)
Chiswick
273 Chiswick High Road, London W4 4PU
(14)
Epsom
3 The Quadrant, Epsom KT17 4RH
(51)
show all branches (43)
Morden
107 London Road, Morden SM4 5HP
(1)
Muswell Hill
262 Muswell Hill Broadway, London N10 3SH
(4)
Office 1
814 High Road, London N12 9QA
(1)
Office 1
Unit 2 Canon Court Manor Road, WALLINGTON SM6 0AP
(0)
Office 10
9 Station Parade, Sutton SM2 5AD
(16)
Office 12
67 Central Road, Worcester Park KT4 8EB
(4)
Office 13
4 Parkfield Parade, Feltham TW13 4HJ
(13)
Office 14
82 Church Road, London SW13 0DQ
(0)
Office 15
235-237 Lavender Hill, London SW11 1JW
(30)
Office 16
85 Rectory Grove, London SW4 0DR
(22)
Office 17
410 Garratt Lane Earlsfield, London SW18 4HW
(6)
Office 18
371 Upper Richmond Road West, London SW14 7NX
(4)
Office 19
20 Fulham Broadway, London SW6 1AH
(9)
Office 2
50 Lower Addiscombe Road, Croydon CR0 6AA
(24)
Office 20
315 Kennington Road, London SE11 4QE
(69)
Office 22
245 Wimbledon Park Road Southfields, London SW18 5RJ
(1)
Office 23
120 Mitcham Lane, London SW16 6NS
(10)
Office 29
55 The Mall, London W5 3TA
(3)
Office 3
28 High Street Ewell, Epsom KT17 1RW
(2)
Office 30
172 King Street, London W6 0QU
(2)
Office 31
269 Archway Road, London N6 5BT
(2)
Office 34
814 High Road, London N12 9QY
(4)
Office 35
66-68 Shepherds Bush Road, London W6 7PH
(22)
Office 36
1285 High Road, London N20 9HS
(3)
Office 38
278 Old Brompton Road, London SW5 9HR
(6)
Office 39
1 Holland Park Terrace Portland Road , London W11 4ND
(3)
Office 4
1 Langdale Parade, Mitcham CR4 2PF
(10)
Office 5
9 Coombe Road, New Malden KT3 4PX
(7)
Office 6
Oriel House 26 The Quadrant, Richmond TW9 1DL
(2)
Office 7
12A Station Parade Sanderstead, Croydon CR2 0PL
(9)
Office 8
17 Selsdon Road South Croydon, Croydon CR2 6PY
(10)
office-41
53 Endell Street Covent Garden, London WC2H 9AJ
(0)
office-44
45 Brigstock Parade London Road, Thornton Heath CR7 7HW
(12)
Property Management
Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard LU7 1GN
(31)
Putney
155 Upper Richmond Road, London SW15 2TX
(5)
Redhill
27 Station Road, Redhill RH1 1QH
(10)
Surbiton
St Marks Hill, Surbiton KT6 4RB
(55)
The Glassmills, King Street, Hammersmith Branch
The Glassmills, Ground Floor Office, 322B King Street, London W6 0AX
(0)
Tooting
248 Upper Tooting Road, London SW17 7EX
(56)
Wandsworth
31 Bellevue Road, London SW17 7EF
(2)


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