Barnard Marcus
3.6/5, 737 reviews
68% recommended
75% lettings valuation accuracy
76% lettings fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom. show more Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 75% 76% £560 £4,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
136 35 113 72 138 20 84 24 32 83
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Exemplary Customer Service...”

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Apr 01,2021
Minithumbup
By: 'Aaron'
Apr 01,2021
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Ashleigh Fisher has been pleasure to deal with and more importantly made my life as a landlord easy. She has communicated throughout the whole process and answered any and all my queries however big or small efficiently. Would gladly work with her her on any ...
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“Great experience with Deejay Sullivan...”

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Mar 22,2021
Minithumbup
By: 'Manuela'
Mar 22,2021
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I had the best experience with Deejay Sullivan from Barnard Marcus, he was amazing through out the whole property buying process. Also appreciate that he put us first as the client and was extremely patient, helpful and stayed in communication (follow up even after he ...
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“I cannot recommend this branch of BM enough! ......”

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Mar 06,2021
Minithumbup
By: 'Jane'
Mar 06,2021
0 people found
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I cannot recommend this branch of BM enough! The staff are so professional and do their utmost to sell your property. The care I received while the sale was going through was second to none. I was consistently supported and updated. I worked with Maria, ...
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“I have had an amazing experience with Barnar......”

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Mar 04,2021
Minithumbup
By: 'Ms Campbell'
Mar 04,2021
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I have had an amazing experience with Barnard Marcus; I am first time renter and was very nervous as I wasn’t quite sure how the rent process goes and wanted to ensure I found the right home. I have had bad experience with other ...
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“Supportive, kind and amazingly helpful !...”

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Mar 03,2021
Minithumbup
By: 'Philippa'
Mar 03,2021
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Tom from the Epsom branch was so helpful with buying our first home. Instantly felt at ease with him and gave us great confidence that we were making the right decision. He answered all our questions and pointed us in the direction of the lovely ...
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“Very happy with service from this branch....”

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Mar 03,2021
Minithumbup
By: 'David'
Mar 03,2021
0 people found
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Very happy with service from this branch. Rented out my flat through them and all was quick, smooth and efficient. Found tennants in 1 week. No issues at all. No prob ending contract either. Would use again no problem....
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By: T
Mar 10, 2021
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Fantastic Team!! Huge thank you to Dayna for being very professional and helping me find a property to rent. Will definitely be returning to Barnard Marcus. ...

“5 stars for Ashleigh Fisher...”

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Feb 28,2021
Minithumbup
By: 'Matt'
Feb 28,2021
0 people found
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5 stars for Ashleigh Fisher. Significant work was required in our flat and she was excellent at managing the process. Couple this with the fact we had a baby due and it was a race to get it completed, but Ashleigh made it her own personal ...
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“We started off well, but we had a flew compli......”

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Feb 15,2021
Minithumbup
By: 'Keila'
Feb 15,2021
0 people found
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We started off well, but we had a flew complication with the property we wanted to take. We were notified two days before our moving day that we couldn’t move in as the landlord had unfortunately pulled out. so you can imagine how panicked ...
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“A consistently excellent level of service pro......”

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Feb 10,2021
Minithumbup
By: 'Tom'
Feb 10,2021
0 people found
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A consistently excellent level of service provided by Archie. He is very helpful and professional, to deal with at all times....
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“Don't trust this agency...”

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Feb 08,2021
Minithumbdown
By: 'Mrs'
Feb 08,2021
1 people found
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I would not recommend this agency as they are not professional, impolite and totally not truthful, my experience with Lucy Smith and Bethany was completely waste of time....
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“We were very pleasantly surprised by our expe......”

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Feb 05,2021
Minithumbdown
By: 'Blake Mark'
Feb 05,2021
0 people found
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We were very pleasantly surprised by our experience dealing with the Surbiton office of Barnard Marcus in the purchase of our new build apartment in Surbiton. Jo Hughes led on the deal, and was supportive throughout the process. Like most property transactions, there were bumps ...
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“Poor ethics and professionalism...”

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Jan 18,2021
Minithumbdown
By: 'Khaled'
Jan 18,2021
0 people found
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Vendors and buyers, stay away. Upon viewing they sent a trainee who didn't say a word and left me to wonder the house by my self. Also I had a offer accepted, the agent continued to do viewings after which eventually I got out bided. ...
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“Landlord...”

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Jan 17,2021
Minithumbdown
By: 'Roby Silvestri'
Jan 17,2021
1 people found
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I just had a very bad experience with them. So, my best advice is, when you pass in front of a Barnard Marcus agency to rent a property, turn your head and take a walk to the other side....
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“The worst letting agent ever. Unprofessional ......”

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Jan 16,2021
Minithumbdown
By: 'Chan'
Jan 16,2021
0 people found
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The worst letting agent ever. Unprofessional and irresponsible. Water leakage, ceiling collapse, electricity cut off... what could be even worse. Our light cuts off, contract comes saying there is short cut due to water leakage upstairs. Our agent simply replied saying it is solely our ...
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“Initially shown around by the team at Epsom b......”

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Jan 14,2021
Minithumbdown
By: 'George'
Jan 14,2021
0 people found
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Initially shown around by the team at Epsom branch. Conor who is now the manager was professional and helpful. He got us into the place we wanted and relatively stress free process to start with. Sadly, for a short while the property was managed by ...
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“New Malden branch: Experience dealing with a sale from a ......”

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Jan 05,2021
Minithumbdown
By: 'DC'
Jan 05,2021
2 people found
this helpful
New Malden branch: Experience dealing with a sale from a buyers perspective. Administrative team/Sales are slow to send a Credas link and proceed to chase you for their incompetence. They hold no responsibility in their failings, incompetence, lack customer care and are swift to ...
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“Only giving 1 Star as there is no option for ......”

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Dec 31,2020
Minithumbdown
By: 'Ciprian'
Dec 31,2020
1 people found
this helpful
Only giving 1 Star as there is no option for a "no star" rating. They are terrible in solving any issues we have encountered the last couple of years of living at this property. Fridge stopped working over a year ago - never got a replacement, ...
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“My five star review reflects solely the work ......”

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Dec 23,2020
Minithumbup
By: 'Fiona'
Dec 23,2020
0 people found
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My five star review reflects solely the work of Ashleigh Fisher. I’ve had a few issues with the agency staff getting no response from my landlord when it comes to him fixing anything over the last two years but every time Ashleigh gets involved ...
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“Beware Andreja Kmetovic in lettings west Kens......”

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Dec 17,2020
Minithumbdown
By: 'Rachel'
Dec 17,2020
1 people found
this helpful
Beware Andreja Kmetovic in lettings west Kensington. Dishonest and does not respond to emails when complaints are made. Took money from our account which went against what was promised. Following up in small claims court. Refused to give our tennant's a refund for overpaid rent (+1...
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“Worst Agency I have ever dealt with in my lif......”

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Dec 12,2020
Minithumbdown
By: 'Sarah'
Dec 12,2020
0 people found
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Worst Agency I have ever dealt with in my life!! - Absolutely unprofessional - Arrogant - Rude - Unable to stick to time - Negative - Unhelpful I would advise everyone not to ever go anywhere near this agency as you would be left extremely ...
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“I'm leaving a review to recognise Morgan Henn......”

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Dec 01,2020
Minithumbup
By: 'Malcolm'
Dec 01,2020
0 people found
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I'm leaving a review to recognise Morgan Hennessy. Morgan has the perfect attitude to be working for a property management company. She really 'owns' her responsibilities, follows through and keeps me informed of what's happening. That's a rare trait in such a stressful business! Thank ...
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“Thank you Barnard Marcus for the excellent service. I was ......”

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Nov 22,2020
Minithumbup
By: 'Michelle'
Nov 22,2020
0 people found
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Thank you Barnard Marcus for the excellent service. I was very fortunate to have Mr Stuart Bunce to assist me on the purchase of the Chiswick property. Stuart has been very professional, attentive to the the buyer need, excellent in communication skills and very patient. ...
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“Ms Scarlett Wilkinson is a true asset to Barn......”

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Nov 17,2020
Minithumbup
By: 'Matthew'
Nov 17,2020
0 people found
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Ms Scarlett Wilkinson is a true asset to Barnard Marcus in their property management organisation (sequence homes). She is a consummate professional who deals very promptly with all tenant issues that arise in a highly effective manner. She is both courteous and genuinely engaged with ...
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“A great ambassador for Barnard Marcus. Ashle......”

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Nov 05,2020
Minithumbup
By: 'Greg'
Nov 05,2020
0 people found
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A great ambassador for Barnard Marcus. Ashleigh has managed my property for a number of years and her responsiveness has been excellent (even during a pandemic) - she’s been available to deal with issues and has always provided sensible solutions quickly and with a ...
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“Not recommended...”

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Oct 31,2020
Minithumbdown
By: 'C.'
Oct 31,2020
0 people found
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As a landlord represented by Barnard Marcus, I concur with the tenant who said that they are only interested in getting the contract signed, but very poor at resolving issues arising after the tenant has moved in. I have also been very disappointed on several ...
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“Deposit not returned despite confirmation it will be refunded...”

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Oct 29,2020
Minithumbdown
By: 'Patryk'
Oct 29,2020
0 people found
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I have rented with Barnard Marcus from 2019-2020. It has been almost 3 months since moving out and we have not been given back our deposit despite agreeing to receive it in full and multiple communication attempts. We have been told it would get sorted on ...
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“Worst experience...”

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Oct 22,2020
Minithumbdown
By: 'Ralica'
Oct 22,2020
0 people found
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I don't even know from where to begin to express how awful of a relationship myself and my partner had with them. Here are just a few of the cases we had to go through with the extremely unreliable and unprofessional agent Andreja Kmetovic (branch ...
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“Worst experience in 10 years of renting! Don'......”

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Oct 22,2020
Minithumbdown
By: 'Geoff'
Oct 22,2020
0 people found
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Worst experience in 10 years of renting! Don't trust the lettings team at Barnard Marcus Surbiton, either Nick or Christina, if they're still there. Basically the property was great but needed some refurbishment work doing. This was agreed upon by the estate agents AND the landlord ...
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“I can't praise Ashleigh Fisher enough. She ha......”

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Oct 20,2020
Minithumbup
By: 'Liz'
Oct 20,2020
0 people found
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I can't praise Ashleigh Fisher enough. She has handled my issue brilliantly. Ashley is a breath of fresh air, always acting professionally and responding in a timely manner. Always keeping me in the loop of what was happening.... it's the little things that make such ...
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“The broken fences have now been replaced...”

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Oct 12,2020
Minithumbup
By: 'Angela'
Oct 12,2020
0 people found
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When the tenants reported that the fence of the property was blown down again, Ashleigh coordinated the tenants, the contractors and me in a very efficient and professional way......The broken fences have now been replaced beautifully. Well done Ashleigh...... we do appreciate all your ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:59 AM 19/06/2015 by Amy Philbey

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