• claim your profile
    Chris Randall
  • claim your profile
    Shane Montague
  • claim your profile
    Matthew Sherlock
  • claim your profile
    michael fyffe
  • claim your profile
    Doug Alley
  • upload your photo
    Sasha Iles
  • claim your profile
    Linda Leech
  • claim your profile
    James Byrne
  • claim your profile
    Donna Orr
  • claim your profile
    Ellen Cavanagh
  • claim your profile
    Michael Lyons
  • claim your profile
    Jake Harvey
  • claim your profile
    Melissa Merry
  • claim your profile
    Melissa Merry LSC
  • claim your profile
    Minty Hanbury
  • claim your profile
    Alfie Davies
  • claim your profile
    Dearbhla Stroud
  • claim your profile
    Priya damani
  • claim your profile
    Donna Brun
  • claim your profile
    Donna Brunton
  • claim your profile
    Megan Rayner
  • claim your profile
    Jermaine Ford
  • claim your profile
    Kelly
  • upload your photo
    Dervla Stroud
  • claim your profile
    Alexander Okemefune
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater Londo Read full description...Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.
 
Website not available

Properties for sale
Properties for rent
Sep 27,2016
Minithumbdown
By:
Sep 27,2016
0 people found
this helpful
Astonishingly poor service from start to finish. They lied about the tenants' referencing, did nothing when the tenants didn't pay, then tried to steal the deposit. AVOID BARNARD MARCUS AT ALL COSTS!...
read full review
What agent could do to change your mind?
Very expensive! poor value considering that they do nothing for the money
Comment on agent fees
Very expensive! poor value considering that they do nothing for the money
Was this helpful? Yes
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
Renelle was the first agent I have met who was really enthusiastic about the property. In addition, she never made any claims which were beyond realistic, and she had a really good knowledge of the property. She was willing to hear to our specific requirements so that she could help us find the ideal property. Thank you Renelle, Christos....
read full review
Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
2 people found
this helpful
Review for Ellen Roberts: Ellen has been fantastic managing my property - extremely responsive, quick, polite and creates solutions rather than problems. I wanted a managing service so I did not have to worry about much with regard to the property and I am pleased to say that with Ellen's support I more than achieved this goal. I look forward to working with her again, I hope Barnard Marcus/Sequence homes ensure she is retained and developed through the business...
read full review
Comment on agent fees
competitive and negotiated
Was this helpful? Yes
Sep 19,2016
Minithumbdown
By:
Sep 19,2016
0 people found
this helpful
The one of the worst estate agent i have came across, Paid already and they agreed to let me in the house on a certain date and delayed more than three days which caused me a lot of expanses because of their fault. Highly recommend anyone out there looking for a house , please do not approach Barnardmarcus specially North finchely branch, total waste of your time and money....
read full review
What agent could do to change your mind?
Very bad, they wanted me to pay first but they take ages to do their credit and reference check.
Comment on agent fees
Very bad, they wanted me to pay first but they take ages to do their credit and reference check.
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
I used Barnard Marcus as I had read some good reviews. The staff themselves, such as Faye, Jermaine, Kelly and Tony were good at contacting me and keeping me in the loop, with only a few gaps in communication occurring. They are polite and professional and help as much as they can. They had a number of open days on the weekends, brought people over to my property during the week when possible and arranged viewings which I fronted. The main issue I did have with this branch is that, while this...
read full review
Comment on agent fees
As stated previously, ensure you barter for lower fees like those of other agents. Also discuss a 4 week contract otherwise they will lock you in for 20 weeks which is a long time especially if you are trying to sell quickly and would like to move agents.
Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
4 people found
this helpful
Elizabeth is one of the best Property Co-Ordinators I have dealt with.She is very pro-active and will ensure that all property management issues are dealt with diligently, quickly and appropriately. In my experience of dealing with Elizabeth what has impressed me most is that she can maintain the fine line of being professional, fair and balanced in her treatment of both landlord and tenant combined with being friendly, courteous and approachable....
read full review
Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
3 people found
this helpful
Received Top service from Ellen Roberts who was very helpful, active and responsive. She helped us to negotiate with tenants over long overdue rents where otherwise we would have taken legal actions which would mean lots of headaches and not to mention the expense on legal fees to follow. Thanks Very Much Ellen!!!...
read full review
Was this helpful? Yes
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
Really great service and very good communication throughout the whole process. I found the company very professional to work with...
read full review
Was this helpful? Yes
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
Renelle Grant and Yvette White were excellent. Professional and responsive! I did not achieve the rental I wanted but it was not through lack of trying on their part...
read full review
Was this helpful? Yes
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Agreed price for property with vendor then tried to force their mortgage advisor down our throats. We already had Mortgage in-place still they asked me to at least speak to them.* I respectfully declined a meeting. I then receive a phone call the next day that if you don't have a Mortgage with them there are other buyers who are interested. So I withdrew my offer. Ive since moved and that place is still available. Barnard Marcus are a bunch of cowboys...
read full review
Comment on agent fees
Unknown
Was this helpful? Yes
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Once again, Barnard Marcus found new tenants for me, with a minimum void period between tenants, at the asking price....
read full review
Comment on agent fees
Market Rate
Was this helpful? Yes
Sep 04,2016
Minithumbdown
By:
Sep 04,2016
0 people found
this helpful
Terrible service from the sales department from day 1. Lies throughout, dealt with 3 different sales staff from this branch. Poor communication, unprofessional. Stuart the new sales manager is particularly rude and manipulative over the telephone, almost bullying by nature. Would never go through this agent again....
read full review
What agent could do to change your mind?
Higher than for the terrible service they provide
Comment on agent fees
Higher than for the terrible service they provide
Was this helpful? Yes
Aug 25,2016
Minithumbdown
By:
Aug 25,2016
2 people found
this helpful
Awful - DO NOT USE BARNARD MARCUS Under staffed, lies about viewings and leads Simply listed on rightmove and did nothing else They even made us conduct some of the viewings do to staff on holiday Avoid at all cost!...
read full review
Was this helpful? Yes
Aug 24,2016
Minithumbup
By:
Aug 24,2016
2 people found
this helpful
Barnard Marcus have been brilliant in helping us get the property we wanted! From the Branch Manager Jason initially coming out to value our property and exceeding our expectations on what our property was worth to picking up the keys from Lucy on completion day; we couldn't be happier with the service provided. We found the staff to be very helpful and friendly, ultimately getting us what we wanted! Thank you to the whole sales team at Barnard Marcus for helping us get our new home and making o...
read full review
Comment on agent fees
As with anything a lower fee rate would have been ideal but in the same breath the price we sold our home for exceeded any concerns over fees being too high
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
2 people found
this helpful
Melissa has been extremely helpful in dealing with the property management of our property in Shepherds Bush. She has responded to queries quickly and provided a good level of communication. We have had a bit of a challenging time with other account handlers who have been looking after our property previously, but Melissa has got things right back on track....
read full review
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
0 people found
this helpful
I purchased a property in West Croydon. There were dozens of problems and delays with the vendor on a weekly basis. Kelly was very resiliant and patient. finally after 2 months delay it was concluded thanks to the endurance and professionalism of Kelly., i got the house of my dream . Thank you again Kelly, Wonderful job...
read full review
Comment on agent fees
Great service , good fees
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
Very positive experience with this agency. They found us a great flat for the required budget. All the processing of moving in etc was quick and professional. Although previous tenants didn't clean the flat, the agency and the landlord agreed to arrange all necessary cleaning and fixtures of furniture....
read full review
Was this helpful? Yes
Aug 16,2016
Minithumbdown
By:
Aug 16,2016
1 people found
this helpful
At 09.22 on the 6th August 2016 I phoned Barnard Marcus to cancel a lettings viewing as it wasn't in a suitable location for me. The agent seemed hurried to finish our conversation but I asked her to wait as I wanted her to keep me on the books as I was urgently looking for a new home. She dismissively replied we do not have much available for people on DSS. I replied that I thought she was very judgmental and that I have been working since I was 15 years old (I'm now 66) and I have never claim...
read full review
Was this helpful? Yes
Aug 16,2016
Minithumbup
By:
Aug 16,2016
0 people found
this helpful
I found heather really helpful throughout the process of buying my first property!I was so nervous at as I had experience at all but I have to say that it wasn't as bad as I thought it was going to be. I arranged to meet the mortgage advisor who was also very helpful and he was able to compare the market for me which helped me save some money in comparison to my bank. A few weeks later I found the perfect flat! The sales progressor helped to push things through in no time at all, thanks so muc...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Aug 15,2016
Minithumbdown
By:
Aug 15,2016
3 people found
this helpful
As a buyer I found Heather extremely forceful when it came to not wanting to use her teams solicitors. We had a solicitor and mortgage broker already in place and Heather refused to take our offer unless we saw her team. We found working with her was hard work and we not want to deal with her again....
read full review
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
4 people found
this helpful
Ellen is always highly responsive and keeps me informed about everything happening at my property. The level of service she provides is much appreciated....
read full review
Comment on agent fees
good
Was this helpful? Yes
Aug 08,2016
Minithumbup
By:
Aug 08,2016
4 people found
this helpful
I have used Barnard Marcus for a number of years and have found them to be efficient and effective. My experience has been as a landlord, but when I considered selling the property I found the sales team to be energetic and market -sensitive. Sam Thompson has been diligent and helpful in managing the property....
read full review
Comment on agent fees
Flexible and reasonable
Was this helpful? Yes
Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
Ryan assisted with both the sale and purchase of our current flat and onward house respectively which took a year! He was good at responding to queries and knowledgeable about the process and local market....
read full review
Comment on agent fees
We had a set fee which was "normal" market rate.
Was this helpful? Yes
Aug 01,2016
Minithumbup
By:
Aug 01,2016
3 people found
this helpful
I have been dealing with Melissa since the start of our tenancy in Mitcham and what a delight to be dealing with her - To me, prompt replies to my queries matter and Melissa has always been very very prompt and have answered my queries in full. She is very professional and listens to the questions and suggestions with Empathy. Her emails are polite and always easy to understand. Again - a delight to work with....
read full review
Was this helpful? Yes
Jul 29,2016
Minithumbup
By:
Jul 29,2016
3 people found
this helpful
Sasha has been very responsive to the queries I have raised. Sasha has taken the action required and kept me fully informed of progress. I have found this very helpful and I have appreciated her efficiency....
read full review
Was this helpful? Yes
Jul 29,2016
Minithumbup
By:
Jul 29,2016
3 people found
this helpful
This review is purely for Melissa. She is efficient and proactive with her work and is a pleasant property co-ordinator to deal with....
read full review
Comment on agent fees
n/a
Was this helpful? Yes
Jul 26,2016
Minithumbdown
By:
Jul 26,2016
1 people found
this helpful
Not impressed with their service at all. Every time we have had a problem we have had to call numerous times to chase up the query - they are extremely disorganised and take a long time to deal with even the simplest of requests. Also appear to have hidden fees and go about every transaction in an awkward way. Wouldn't rent off then again....
read full review
Comment on agent fees
Bad
Was this helpful? Yes
Jul 22,2016
Minithumbup
By:
Jul 22,2016
0 people found
this helpful
I was very pleased with the level of service from the individuals that worked on my sale. The staff were very diligent, pro-active and good communicators....
read full review
Comment on agent fees
Not the cheapest, but still very competitive.
Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
1 people found
this helpful
Donna Brunton was so lovely and very helpful during our incredibly stressful housebuying experience. She never once put pressure on me, despite us being the ones holding the process up at times. She always chased for info from me in a respectful, cheerful and polite manner and it was a pleasure to work with her and keep her informed. Her lovely personality made it feel like I was sharing the gossip with a friend rather than keeping an estate agent informed of progress. I turned to her for advice...
read full review
Comment on agent fees
Average. Everyone else charges roughly the same.
Was this helpful? Yes
Jul 18,2016
Minithumbup
By:
Jul 18,2016
3 people found
this helpful
Ellen has been incredibly helpful and friendly in managing my property. She is always prompt and does her utmost to resolve issues leaving me with very little hassle. I can't thank her enough for her help over the past few months....
read full review
Was this helpful? Yes

ARLA RICS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
91 13 69 39 100 13 60 18 14 50

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 9:59 AM 19/06/2015 by Amy Philbey

Complaints Procedure

No procedure set.
Last updated at 9:59 AM 19/06/2015 by Amy Philbey

Firm rankings



Epsom
3 The Quadrant, Epsom KT17 4RH
(40)
Morden
107 London Road, Morden SM4 5HP
(0)
Office 1
814 High Road, London N12 9QA
(0)
show all branches (42)
Office 10
9 Station Parade, Sutton SM2 5AD
(13)
Office 12
67 Central Road, Worcester Park KT4 8EB
(2)
Office 13
4 Parkfield Parade, Feltham TW13 4HJ
(7)
Office 14
82 Church Road, London SW13 0DQ
(0)
Office 15
235-237 Lavender Hill, London SW11 1JW
(28)
Office 16
85 Rectory Grove, London SW4 0DR
(14)
Office 17
410 Garratt Lane Earlsfield, London SW18 4HW
(2)
Office 18
371 Upper Richmond Road West, London SW14 7NX
(1)
Office 19
20 Fulham Broadway, London SW6 1AH
(7)
Office 2
50 Lower Addiscombe Road, Croydon CR0 6AA
(15)
Office 20
315 Kennington Road, London SE11 4QE
(68)
Office 21
155 Upper Richmond Road, London SW15 2TX
(3)
Office 22
245 Wimbledon Park Road Southfields, London SW18 5RJ
(0)
Office 23
120 Mitcham Lane, London SW16 6NS
(8)
Office 24
248 Upper Tooting Road, London SW17 7EX
(53)
Office 25
31 Bellevue Road, London SW17 7EF
(2)
Office 27
45 Turnham Green Terrace Bedford Park, London W4 1RG
(49)
Office 28
273 Chiswick High Road, London W4 4PU
(2)
Office 29
55 The Mall, London W5 3TA
(3)
Office 3
28 High Street Ewell, Epsom KT17 1RW
(2)
Office 30
172 King Street, London W6 0QU
(2)
Office 31
269 Archway Road, London N6 5BT
(1)
Office 33
31 Fortis Green Road, London N10 3HP
(2)
Office 34
814 High Road, London N12 9QY
(3)
Office 35
66-68 Shepherds Bush Road, London W6 7PH
(22)
Office 36
1285 High Road, London N20 9HS
(2)
Office 38
278 Old Brompton Road, London SW5 9HR
(3)
Office 39
1 Holland Park Terrace Portland Road , London W11 4ND
(3)
Office 4
1 Langdale Parade, Mitcham CR4 2PF
(4)
Office 5
9 Coombe Road, New Malden KT3 4PX
(6)
Office 6
Oriel House 26 The Quadrant, Richmond TW9 1DL
(0)
Office 7
12A Station Parade Sanderstead, Croydon CR2 0PL
(6)
Office 8
17 Selsdon Road South Croydon, Croydon CR2 6PY
(6)
office-41
53 Endell Street Covent Garden, London WC2H 9AJ
(0)
office-44
45 Brigstock Parade London Road, Thornton Heath CR7 7HW
(4)
Property Management
Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard LU7 1GN
(3)
Redhill
27 Station Road, Redhill RH1 1QH
(5)
Surbiton
Queensborough House , 2 Claremont Road, Surbiton KT6 4QB
(46)
The Glassmills, King Street, Hammersmith Branch
The Glassmills, Ground Floor Office, 322B King Street, London W6 0AX
(0)

Find the Best Agent to
Buy, Sell or Rent Property




.