Barnard Marcus
3.7/5, 668 reviews
69% recommended
73% lettings valuation accuracy
76% lettings fee satisfaction
Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom. show more Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.

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2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 73% 76% £560 £4,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
125 31 97 59 135 19 81 21 26 74
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“The team at Barnard Marcus in New Malden prov......”

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Aug 17,2019
Minithumbup
By: 'Maureen Jacobs'
Aug 17,2019
0 people found
this helpful
The team at Barnard Marcus in New Malden provided an excellent professional service. The housing market at the time of our sale was very challenging and Tom in particular was very reassuring and supportive throughout the sale of the house. Tom's guidance was essential in ...
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“Impossible to work with.After a frustrated e......”

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Aug 12,2019
Minithumbdown
By: 'FLavio koba'
Aug 12,2019
0 people found
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Impossible to work with. After a frustrated experience one year ago, where we placed an offer with very long discussions back and forth for a property that later was advised that it had been long gone... Of course that had put us around 2 weeks "on ...
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“Ashleigh is super efficient, friendly and rel......”

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Jul 23,2019
Minithumbup
By: 'Lisa Thompson'
Jul 23,2019
0 people found
this helpful
Ashleigh is super efficient, friendly and reliable. A rare gem! She has been a really fantastic property manager and I have had many awful ones in the past so I know what I am talking about......
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“Great sales progressors...”

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Jul 01,2019
Minithumbup
By: 'Catherine Clare'
Jul 01,2019
0 people found
this helpful
I advertised with BM after having issues with Purple Bricks. The agents were really helpful and worked very hard to find me a purchaser. One point to note is that the agents weren't clear about the extent of the chain I would be involved in ...
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“After a rocky start with Barnard Marcus Chisw......”

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Jun 20,2019
Minithumbup
By: 'Jake McLellan'
Jun 20,2019
1 people found
this helpful
After a rocky start with Barnard Marcus Chiswick branch (Jamal) we were worried about how our property would be managed. Enter Ashleigh Fisher and Louise Seddon who changed a 3* review to a 5* one. No problem was to big/small and everything was dealt with professionally ...
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“Would NEVER recommend!...”

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Jun 05,2019
Minithumbdown
By: 'Unhappy customer'
Jun 05,2019
1 people found
this helpful
Please stay away for your own best! This is the most unprofessional and rudest real estate agency ever experienced. We would never recommend these guys to anyone!...
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“Great service...”

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May 30,2019
Minithumbup
By: 'Elka ans Svetoslav'
May 30,2019
0 people found
this helpful
We bought a flat with Barnard Marcus in Tooting. Our agent Micah Spencer was so helpful and guided us through the process. We are so pleased with his professional and human approach...
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“Terrible follow through...”

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May 28,2019
Minithumbdown
By: 'Anyone want a to let board?'
May 28,2019
0 people found
this helpful
I called the Sutton branch to ask them to remove one of their boards which was lying on the ground for months outside of my flat block. They promised to remove "in a couple of days". Two weeks passed. I called again. The lady told ...
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“The best...”

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Apr 16,2019
Minithumbup
By: 'Alin'
Apr 16,2019
1 people found
this helpful
Very friendly staff, ready to help you eny time , you feel like home every time when you enter the agency. I never find people more polite and wonderful like them . They do the best job 🤗...
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“Rude and unprofessional...”

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Apr 09,2019
Minithumbdown
By: 'Reema'
Apr 09,2019
1 people found
this helpful
All these agents care about are their 'five star' reviews (they pester you until they have what they need). They are not invested in customer service or the customers needs. I had a viewing at a Sydenham property with Aj, 15 minutes before my viewing his ...
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“Best Mortgage Manager...”

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Apr 04,2019
Minithumbup
By: 'Redhill'
Apr 04,2019
0 people found
this helpful
Mr Shaun White is the best Martgage Manager I have ever met. Shaun is very patient with the customer, as well as caring and professional. He cares about what customers need and pay highly attention to. I have moved and settled into my dream home ...
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Comment on agent fees
Very good.
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“Expert Advice...”

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Mar 12,2019
Minithumbup
By: 'Jack O'
Mar 12,2019
0 people found
this helpful
Abbas was incredibly helpful to me as a first-time buyer, giving me a really comprehensive overview of all of my options and ensuring I understood exactly what all the services and products he was showing me covered. Abbas helped me with my search not only ...
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Comment on agent fees
For the services offered I believe Abbas' fees represent great value for money.
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“Simple brilliant...”

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Mar 12,2019
Minithumbup
By: 'MARTHA'
Mar 12,2019
0 people found
this helpful
This team , its been nothing but pleasure dealing with them. They were quick to respond to your calls and emails, were professional and polite. Jasmin and leya had been absolutely fantastic throughout....
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Comment on agent fees
HIGHLY RECOMMENDED
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“Very disappointed service...”

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Feb 08,2019
Minithumbdown
By: 'TOCHUKWU NNANYELUGO'
Feb 08,2019
3 people found
this helpful
I don't even know where to begin this is the worst agency i never seen in my life. The lady called mouna that works in Finchley branch showed use a house in 8 Darcy close N20 we put an offer and the landlord accepted the offer. ...
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Comment on agent fees
bad
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“Property Sale...”

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Jan 25,2019
Minithumbup
By: 'Sold in Sutton'
Jan 25,2019
1 people found
this helpful
We recently sold our house through Barnard Marcus Sutton. This was a difficult sale for many reasons, the staff were all very patient and accommodating. Viewings were carried out when I was not there as requested and I was always kept up to date with ...
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Comment on agent fees
Although higher than other agents fees I felt that I got my moneys worth with the customer service I received.
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“Property Sale...”

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Jan 25,2019
Minithumbup
By: 'Sold in Sutton'
Jan 25,2019
1 people found
this helpful
We recently sold our house through Barnard Marcus Sutton. This was a difficult sale for many reasons, the staff were all very patient and accommodating. Viewings were carried out when I was not there as requested and I was always kept up to date with ...
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Comment on agent fees
Although higher than other agents fees I felt that I got my moneys worth with the customer service I received.
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“Thank you...”

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Jan 24,2019
Minithumbup
By: 'Carole'
Jan 24,2019
0 people found
this helpful
We are very grateful for the patience and concern of Kecia O Shea who completed our sale after several obstacles and months of work....
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Comment on agent fees
The Agents fees were agreed right from the start and accepted as reasonable
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“Professional Letting Service...”

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Jan 23,2019
Minithumbup
By: 'TJ'
Jan 23,2019
0 people found
this helpful
I placed my property on for rent with Dean from Barnard Marcus Epsom Lettings ... I had an excellent service from Dean and he made the let easy he found me a good professional couple as requested Dean went out of his way to help with ...
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Comment on agent fees
GOOD
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“Very difficult sale...”

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Jan 21,2019
Minithumbup
By: 'Barlow'
Jan 21,2019
1 people found
this helpful
I have to say this sale has been a difficult sale for all involved, time and again I had sales fall through for all sorts of reasons. I also had a very difficult situation. There were a few involved from the agent with this sale ...
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Comment on agent fees
Good fee rate
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“Agent Clerk...”

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Dec 20,2018
Minithumbdown
By: 'Max'
Dec 20,2018
0 people found
this helpful
I have recently moved to Sutton with help of barnard marcus. Everything went smooth except their inventory check that has been conducted. The clerk did not check scuff marks on the walls, dirty and damaged blinds throughout the property, broken window and strong smoke odour ...
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Comment on agent fees
It absolute rubbish what they ask for and what they actually do.
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“RUDE AND UNPROFESSIONAL!!!...”

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Dec 20,2018
Minithumbdown
By: 'CRIS'
Dec 20,2018
1 people found
this helpful
I called the company (Barnard Marcus) to inform them that before selling the flat we have to resolve some issues with the owner, I have spoken with the manager in Croydon and he was so unrespectful, he laughed on me and he told me that ...
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“Service...”

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Dec 17,2018
Minithumbdown
By: 'Dave'
Dec 17,2018
1 people found
this helpful
I have ended my property being let out by Barnard Marcus. I found them too remote from the actual location and some of the tradesmen they used were absolutely awful. I have decided to use a local Company with a more mum / dad feel, which ...
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Comment on agent fees
Expensive
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“Great service...”

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Dec 13,2018
Minithumbup
By: 'Gloria'
Dec 13,2018
0 people found
this helpful
Wonderful team and excellent service. Since we view the flat whit Robert to all the checks whit Priya and all the team be really supportive and understanding to all our request. Can't ask better service....
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Comment on agent fees
Good
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“Professional, friendly and efficient...”

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Dec 12,2018
Minithumbup
By: 'Delighted home owner'
Dec 12,2018
0 people found
this helpful
Chris, William, Ben and Dec at the Southfields branch all worked hard to facilitate my purchase and were helpful, good humoured and efficient during the entire process. I was kept informed from the start right through to completion and they were always able to answer ...
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“Letting in Muswell HIll...”

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Dec 10,2018
Minithumbup
By: 'Jonathan Hughes'
Dec 10,2018
0 people found
this helpful
Priya and Robert have just successfully let our property, a three bedroom flat in Muswell Hill. We found them to be professional, sympathetic, dynamic and supportive as they worked tirelessly around the clock to let this property in a very difficult climate. They always kept ...
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Comment on agent fees
good
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“Brilliant service by Josh Leroy at Earlsfield and Victoria at Maintainance...”

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Dec 07,2018
Minithumbup
By: 'Sidra'
Dec 07,2018
0 people found
this helpful
Absolutely brilliant service given by Josh and Leeroy at Barnard Marcus Earlsfield. They were very helpful with all our queries as tenants and did their best to help us move in with ease. We had our eye on a particular flat because it was close ...
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Comment on agent fees
Good
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“From start to finish, our contact with both Elliot and ......”

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Dec 03,2018
Minithumbup
By: 'Mr and Mrs P'
Dec 03,2018
0 people found
this helpful
From start to finish, our contact with both Elliot and Julie has been a positive experience. My husband and I have found them both to be very professional and have kept us updated throughout the process of buying our new house. Both have a lovely ...
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“Mr...”

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Nov 13,2018
Minithumbup
By: 'Stephen Thomas'
Nov 13,2018
0 people found
this helpful
Priya and Robert worked extremely hard and diligently to find new tenants for our 2 bed flat. Nothing to complain about. Kept me updated on progress and found good tenants....
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Comment on agent fees
The fees charged were fair and inline with other agents.
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“TAKE CARE OF YOUR TENENTS!...”

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Sep 28,2018
Minithumbdown
By: 'YX'
Sep 28,2018
0 people found
this helpful
I rent a flat through barnard marcus Ealing branch. I was contacted by James from the branch that his manager was going to visit my flat to do an evaluation as per landlord request. Shockingly, when I went back home from work I found that ...
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“Tenant Find Service...”

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Sep 23,2018
Minithumbup
By: 'Mark'
Sep 23,2018
0 people found
this helpful
Thank you Maria for recommending Dean in your Lettings department. He found excellent tenants in a surprisingly quick time. Dean and the Epsom lettings department have been very pleasant and thoroughly professional, and would not hesitate in highly recommending their services, and using them again ...
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Comment on agent fees
Competitive
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:59 AM 19/06/2015 by Amy Philbey

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