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Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater Londo Read full description...Barnard Marcus is one of the largest and most established estate agency chains in London. A network of 46 computer-linked offices within the M25 provides exceptional selling power across Greater London. Additionally, as part of the Sequence group, Barnard Marcus has direct computer links to offices throughout the United Kingdom.
 
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Properties for sale
Properties for rent
Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
I sold my flat through Barnard Marcus Redhill. The buyer happened to be extremely difficult but I was extremely pleased with Kecia O'Shea who is the sales progressor. Kecia was so on the ball that I really believe she made a huge difference to the progress of the sale. If not for her this sale would have either not happened in the end or would have taken even longer than the 7 months it thad....
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Comment on agent fees
I think the fee was a standard market rate.
Was this helpful? Yes
Dec 03,2016
Minithumbup
By:
Dec 03,2016
0 people found
this helpful
I have used Barnard Marcus for over six years now. I am a landlord and therefore specifically looking for a certain specification for my purchases. They have always kept to this- never showing me things that would fit my brief. They have realistic market values without inflating prices to gain business they can not deliver on. On the flip side to that I am now selling a lot of my flats and once again they have delivered perfectly. Suggesting different methods of gaining the best price and being...
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Comment on agent fees
Very competitive compared to the rest of Surbiton estate agents
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
2 people found
this helpful
For a first time buyer, having someone like Chelsey on hand was very encouraging especially given the current market conditions. Whilst you can go to various comparison sites. there is nothing like speaking to someone face to face with first hand experience and getting a better understanding of not only the mortgages out there but also the buying process. I would recommend Chelsey to any first time buyer or any buyer in fact as she helps put you at ease and is always willing to help should you h...
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Comment on agent fees
Good. Her fees were well explained and nothing was hidden.
Was this helpful? Yes
Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
Renelle was extremely helpful with sorting out our rental property. Always easy to get in touch with and highly efficient!...
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Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
jack provided good service and made the sale of my flat a relatively easy affair. I would like to thank Jack for all his help...
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Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Excellent from start to finish! I found Annette positive, helpful, available and pleasant to deal with. She was never pushy!...
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Comment on agent fees
NA
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
2 people found
this helpful
Hi I would like to thank all people in Barnard Marcus in Putney branch who help me find my property and preparing everything from mortgage application to completion . Thank you so much Γ°ΕΈβ€˜Β...
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Was this helpful? Yes
Nov 17,2016
Minithumbdown
By:
Nov 17,2016
1 people found
this helpful
Be warned!!! Barnard Marcus and their property management company Sequence homes have provided us with the most incompetent, disorganised and rude service I have ever experienced. Not 1 single time do they ever call you or return your call. If you need to speak to someone in particular they are always 'in a meeting'. None of our problems were ever dealt with or rectified. No complaints were ever acknowledged. The whole ordeal has been a slog and taken so much time and inconvenience. In the end w...
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Comment on agent fees
Expensive
Was this helpful? Yes
Nov 14,2016
Minithumbdown
By:
Nov 14,2016
1 people found
this helpful
As soon as you sign that 20 week contract they think that's there job done. Barnard Marcus Mitcham are useless, hopeless and a total waste of space would not recommend them to anybody to use. There are better agents out there willing to give you 100% commitments...
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Comment on agent fees
What they earned out of the sale is a disgrace. I had to lower the value of the house just to get people in the front door.
Was this helpful? Yes
By: Henry
Nov 17, 2016
View all comments (1)
Totally agree USELESS agents. Never return your phone calls and if you ask to speak to somebody they are a either too busy out looking at property . Do not sign up all they want is your money....
Nov 11,2016
Minithumbdown
By:
Nov 11,2016
0 people found
this helpful
Wear suits, look the part but are full of marketing and salesmanship to sign you up so they can earn their commission but no results, no communication and no professionalism. The staff do not communicate adequately, are very unprofessional and have given no advice. When I have received emails, they cannot spell and there does not appear to be anyone experienced in this branch - too young and inexperienced, they do not know what they are doing! Will be using another estate agent regardless of ...
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Comment on agent fees
Average
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
1 people found
this helpful
I purchased a property recently in East Croydon via Barnard Marcus. Whilst the process was long due to unforeseen circumstances (legal, council etc) Tony, Kelly and the team were great throughout the process. Extremely professional, very responsive and always willing to help. Definitely would recommend to others....
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Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
1 people found
this helpful
Thank you so much for all you have done to facilitate the sale of our property. We have felt that you have been keeping our best interests at the forefront through the process and we always felt in safe hands. Communication with you and your team has been clear and seamless. Special mention to Lucy for attention to detail with viewings and Donna for keeping the sale progressing. We would recommend Barnard Marcus to friends and family....
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Comment on agent fees
Fair
Was this helpful? Yes
Nov 08,2016
Minithumbup
By:
Nov 08,2016
0 people found
this helpful
Glen was very thorough, diligent and proactive. He was very clear in his communication and offered a great service. I will definitely be calling on Glen again. He is both friendly and professional which was a big help. T...
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Comment on agent fees
Fine.
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
I've been a landlord with Barnard Marcus Clapham for 3 years. They've been less than satisfactory, the property management side in particular. At last Ellen Roberts arrived and started earning the management fee. She makes life so much easier and - alone amongst her colleagues and certainly those in the Clapham office - she responds to emails quickly and efficiently. Well done Ellen!...
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Comment on agent fees
They're fine.
Was this helpful? Yes
Oct 26,2016
Minithumbdown
By:
Oct 26,2016
2 people found
this helpful
Appalling service, we rented from them and from day 1 were lied to. During the tenancy when our boiler broke we had to wait a week without any hot water for them to come and look at it. They lost a set of our keys when the tenancy ended and asked us to pay to replace them. Would not recommend them to anybody....
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Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
this helpful
Ellen Roberts is an absolute credit to her employer, Barnard Marcus, offering efficiency support and solutions to issues with the property as well as expertly guiding us as tenants through the check out procedure. She is patient, enthusiastic and polite and I would gladly recommend her to a friend as a property manager...
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Comment on agent fees
Expensive but worth the money for the support
Was this helpful? Yes
Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
This is the first time I have sold the property. It was a buyers' market and I was very concerned about the sale. Jack kept me informed and kept the sale on track; making a very difficult time bearable. I'm very grateful to him....
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Comment on agent fees
Since rightmove changed the market I feel that estate agents add less value. This should be reflected in their fees.
Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
1 people found
this helpful
Barnard Marcus has managed my property for almost two years now. I've had a number of property managers which have not been satisfactory but my current manager Ellen Roberts has been great. Very helpful and organised. She always has a friendly manner and is very quick to get any issues there may sorted out....
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Was this helpful? Yes
Oct 10,2016
Minithumbdown
By:
Oct 10,2016
2 people found
this helpful
Don't waste any time with these guys. Appalling. I am a first time buyer, which is bad enough in London but to be subjected to the service here by Barnard Marcus Mitcham is quite an experience. Firstly our offer (perfectly reasonable considering it's your life savings) gets practically ignored, with junior sales negotiation techniques designed to get you to cough up more money because of 'another offer on the table'. Then you basically just get ignored as they continue to blatantly remarket the ...
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Comment on agent fees
I would never pay these guys a penny.
Was this helpful? Yes
Oct 07,2016
Minithumbdown
By:
Oct 07,2016
1 people found
this helpful
I had dealings with the Sutton branch and found them to be both deceitful and incompetent. I will not go into details, but merely state that if you wish to avoid emotional stress and losing money, then avoid this bunch of xxxxxxx!...
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Comment on agent fees
Not applicable
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
I have recently sold my property through Barnard Marcus Clapham to my regret I didn't have Barnard Marcus out to value it at the start and I initially did instruct another agent. this other agent didn't perform at all and didn't manage to conduct any viewings. Jack from Barnard Marcus proactively door knocked my property and discussed with me how they do things differently to other agents. I instructed them and within 2 weeks I had an asking price offer. I will be recommending them to all my fri...
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Comment on agent fees
Fees were competitive with other local agents.
Was this helpful? Yes
Oct 06,2016
Minithumbdown
By:
Oct 06,2016
4 people found
this helpful
This has to be one of the worlds most disappointing/let down estate agents ever! They have lied on many occasions to myself when it came down to open house and viewings. I had previous tenants with company and they forgot to inform my tenants of the pay increase! Which meant I lost out. They also allowed a fourth member to move in without my consent. They reassured me that with the next set of tenants I would receive a discount, which never happened!!! While they were looking for my next set of...
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Was this helpful? Yes
Oct 04,2016
Minithumbdown
By:
Oct 04,2016
1 people found
this helpful
The worst estate agent we have ever dealt with. Had an open house got a price above what we asked for, we then found a property and had to prove that we had everything in place, five months down the line and two weeks from completion we were told that the buyer of our property now had to sell his to buy ours, we were devastated to have to unpack everything and heartbroken that we lost the house we were purchasing!!! Since then we have them call us to say we have viewers for you etc and lowand b...
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Comment on agent fees
Bad
Was this helpful? Yes
Oct 01,2016
Minithumbup
By:
Oct 01,2016
0 people found
this helpful
As soon as I met Ryan I knew I could trust him and the Barnard Marcus team to sell our property. Even through some uncertain times I was reassured that all would be well and it was. Ryan is hardworking, determined and has a friendly and approachable manner which made the selling and buy of our property much easier. I would highly recommend selling your home through Barnard Marcus Tooting and working with Ryan as I found them reliable and efficient....
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Comment on agent fees
Very good
Was this helpful? Yes
Sep 27,2016
Minithumbdown
By:
Sep 27,2016
1 people found
this helpful
Astonishingly poor service from start to finish. They lied about the tenants' referencing, did nothing when the tenants didn't pay, then tried to steal the deposit. AVOID BARNARD MARCUS AT ALL COSTS!...
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Comment on agent fees
Very expensive! poor value considering that they do nothing for the money
Was this helpful? Yes
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
Renelle was the first agent I have met who was really enthusiastic about the property. In addition, she never made any claims which were beyond realistic, and she had a really good knowledge of the property. She was willing to hear to our specific requirements so that she could help us find the ideal property. Thank you Renelle, Christos....
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Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
3 people found
this helpful
Review for Ellen Roberts: Ellen has been fantastic managing my property - extremely responsive, quick, polite and creates solutions rather than problems. I wanted a managing service so I did not have to worry about much with regard to the property and I am pleased to say that with Ellen's support I more than achieved this goal. I look forward to working with her again, I hope Barnard Marcus/Sequence homes ensure she is retained and developed through the business...
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Comment on agent fees
competitive and negotiated
Was this helpful? Yes
Sep 19,2016
Minithumbdown
By:
Sep 19,2016
0 people found
this helpful
The one of the worst estate agent i have came across, Paid already and they agreed to let me in the house on a certain date and delayed more than three days which caused me a lot of expanses because of their fault. Highly recommend anyone out there looking for a house , please do not approach Barnardmarcus specially North finchely branch, total waste of your time and money....
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Comment on agent fees
Very bad, they wanted me to pay first but they take ages to do their credit and reference check.
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
I used Barnard Marcus as I had read some good reviews. The staff themselves, such as Faye, Jermaine, Kelly and Tony were good at contacting me and keeping me in the loop, with only a few gaps in communication occurring. They are polite and professional and help as much as they can. They had a number of open days on the weekends, brought people over to my property during the week when possible and arranged viewings which I fronted. The main issue I did have with this branch is that, while this...
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Comment on agent fees
As stated previously, ensure you barter for lower fees like those of other agents. Also discuss a 4 week contract otherwise they will lock you in for 20 weeks which is a long time especially if you are trying to sell quickly and would like to move agents.
Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
4 people found
this helpful
Elizabeth is one of the best Property Co-Ordinators I have dealt with.She is very pro-active and will ensure that all property management issues are dealt with diligently, quickly and appropriately. In my experience of dealing with Elizabeth what has impressed me most is that she can maintain the fine line of being professional, fair and balanced in her treatment of both landlord and tenant combined with being friendly, courteous and approachable....
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
95 14 71 41 105 15 63 18 16 53

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Agent Fees

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Last updated at 9:59 AM 19/06/2015 by Amy Philbey

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Last updated at 9:59 AM 19/06/2015 by Amy Philbey

Firm rankings



Epsom
3 The Quadrant, Epsom KT17 4RH
(42)
Morden
107 London Road, Morden SM4 5HP
(0)
Office 1
814 High Road, London N12 9QA
(0)
show all branches (42)
Office 10
9 Station Parade, Sutton SM2 5AD
(14)
Office 12
67 Central Road, Worcester Park KT4 8EB
(3)
Office 13
4 Parkfield Parade, Feltham TW13 4HJ
(7)
Office 14
82 Church Road, London SW13 0DQ
(0)
Office 15
235-237 Lavender Hill, London SW11 1JW
(28)
Office 16
85 Rectory Grove, London SW4 0DR
(18)
Office 17
410 Garratt Lane Earlsfield, London SW18 4HW
(2)
Office 18
371 Upper Richmond Road West, London SW14 7NX
(1)
Office 19
20 Fulham Broadway, London SW6 1AH
(7)
Office 2
50 Lower Addiscombe Road, Croydon CR0 6AA
(16)
Office 20
315 Kennington Road, London SE11 4QE
(68)
Office 21
155 Upper Richmond Road, London SW15 2TX
(4)
Office 22
245 Wimbledon Park Road Southfields, London SW18 5RJ
(0)
Office 23
120 Mitcham Lane, London SW16 6NS
(8)
Office 24
248 Upper Tooting Road, London SW17 7EX
(55)
Office 25
31 Bellevue Road, London SW17 7EF
(2)
Office 27
45 Turnham Green Terrace Bedford Park, London W4 1RG
(49)
Office 28
273 Chiswick High Road, London W4 4PU
(4)
Office 29
55 The Mall, London W5 3TA
(3)
Office 3
28 High Street Ewell, Epsom KT17 1RW
(2)
Office 30
172 King Street, London W6 0QU
(2)
Office 31
269 Archway Road, London N6 5BT
(2)
Office 33
31 Fortis Green Road, London N10 3HP
(2)
Office 34
814 High Road, London N12 9QY
(3)
Office 35
66-68 Shepherds Bush Road, London W6 7PH
(22)
Office 36
1285 High Road, London N20 9HS
(2)
Office 38
278 Old Brompton Road, London SW5 9HR
(3)
Office 39
1 Holland Park Terrace Portland Road , London W11 4ND
(3)
Office 4
1 Langdale Parade, Mitcham CR4 2PF
(6)
Office 5
9 Coombe Road, New Malden KT3 4PX
(6)
Office 6
Oriel House 26 The Quadrant, Richmond TW9 1DL
(1)
Office 7
12A Station Parade Sanderstead, Croydon CR2 0PL
(6)
Office 8
17 Selsdon Road South Croydon, Croydon CR2 6PY
(6)
office-41
53 Endell Street Covent Garden, London WC2H 9AJ
(0)
office-44
45 Brigstock Parade London Road, Thornton Heath CR7 7HW
(4)
Property Management
Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard LU7 1GN
(4)
Redhill
27 Station Road, Redhill RH1 1QH
(6)
Surbiton
St Marks Hill, Surbiton KT6 4RB
(48)
The Glassmills, King Street, Hammersmith Branch
The Glassmills, Ground Floor Office, 322B King Street, London W6 0AX
(0)

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