Jun 07,2012
By: 'G.D'
Jun 07,2012
9 people found
this helpful
Just terrible! do not ever use! They mucked up all our contracts, ruined our move in date...didn\'t even have the keys to the apartment! had to travel to the other offices the other side of London after having to stay in a hotel and miss a day of work because of not being able to move our possessions in. Started paying rent from a certain date but couldn\'t move in till almost a month later due to them not doing the necessary paper work.

Property wasn\'t clean before we moved in etc. In the process of looking for a representative. They are in the process of being black listed by all London university housing services.

Now the contract is coming to an end, I receive random phone calls informing me they are doing a viewing at very inconvinient times...very rude on the phone. Least professional estate agents no doubt. Avoid like the plague!
What agent could do to change your mind?
They couldn\'t ever do anything to make me recommend them.
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By: Ludlowthompson.com
Jun 11, 2012
We are sorry to hear of your experience and disappointment of the service you have received from Ludlowthompson.com.
We understand how frustrating it must be to receive phone calls informing yourselves that viewings will be carried out causing inconvenience to yourselves and would really like the chance to help you and learn from your feedback.
We would really appreciate it if you gave us the opportunity to look into this matter further and try to resolve the issues you state in your review.
Please could we ask you to contact us by email customerservices@ludlowthompson.com and quote reference AAB01.
We hope to hear from you shortly
Kind regards

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(City/Docklands Office/Branch)3-5 Dock Street Tower Hamlets, London
Greater London
E1 8JN

020 7480 0120

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Branch - City Docklands, London, E1