We placed our property on the market with this agent, a number of years earlier we dealt with the original Mr Barnsdale himself on purchasing a property and he was very professional.
We found out further on down the line the company had been taken over and although one of the Barnsdale sons was still a director he had nothing to do with the day to day running of the company.
We advertised our property too high a price originally on their advice, then ended up selling it for a dismal price. The buyer was never vetted originally as other estate agents do, also the incompetence from the staff was unbelievable, totally unprofessional. They have a built reputation and established on the old reputation, but their services are dismal, sooner or later all their clients will end up being bitten in form or another.