We have had nothing but problems since we moved into our home which is managed by Rushbank & Rathbone.
We moved in with repairs still to be sorted but gave them the benefit of the doubt to get these sorted. Oh boy was we wrong! they have prolonged this for almost a year by sending out a "cowboy" to do the repairs not once but 5 times! each time we informed Rushbank & Rathbone that the repairs were not satisfactory and to not send them back.
They have since sent someone else who had to make the repair worse to see what was causing the problem. It\'s been unsafe since.
We are now left with a repair so bad that it\'s caused injury to our child and Rushbank & Rathbone aren\'t in any rush to sort it!
For any potential residents that know Rushbank & Rathbone manage the property, please don\'t take it! I would advise living on the street first!
What agent could do to change your mind?
The agents could have been in charge more and dealt with it more efficiently and prioritised especailly after a small child has been injured because of the repair.