Merrys Estate Agents
Northampton, NN4
3.3/5, 4 reviews
50% recommended
0% sales valuation accuracy
67% sales fee satisfaction



Property Features

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“Extremely disappointed. I would not use Merrys again. An agreed ......”

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May 08,2017
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By: 'Cross'
May 08,2017
3 people found
this helpful
Extremely disappointed. I would not use Merrys again. An agreed fee was reneged upon. Having queried this error by telephone I was assured that this would be rectified on the final contract; it was not changed. On contacting Merrys again on completion day to tell them my solicitor wanted to check their amount, the verbal assurance was denied and I was even told, very curtly, that ‘well, we have marketed your house for you twice!' I pointed out that their original buyer letting me down was not my fault and they should have been closer to what was happening, as it in fact should never have reached that stage. After many months of now wasted time, when there was no chain in either direction, I should not have let them market my property again. Even the sale that went through had to be delayed by a month at the last moment for completion, as they clearly had not checked some facts. The fact that they cited this first lost buyer as my fault made it worse. They do not seem to keep on top of a case and take care on the client's behalf and, most importantly, the friendly manner soon goes. Beware of verbal promises and the charges made.
Comment on agent fees
Agreed fee was fine, not the inflated amount
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Opening Hours
Address

Merrys Estate Agents
Unit 3 Wootton Fields Centre, Wootton Hope Drive
Wootton Fields,Northampton
Northamptonshire
NN4 6DY
01604 767400

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 67% £199,950 £460,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 1 2 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“I have just purchased a property through merr......”

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Aug 30,2023
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Colin
By: 'Christopher'
Aug 30,2023
0 people found
this helpful
I have just purchased a property through merrys estate agent. They were very helpful with the whole process. Although I was buying and not selling Colin was very helpful with advice made the process very smooth. I would use this company to sell my house ...
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“I cannot speak highly enough of Merrys!...”

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Nov 28,2020
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By: 'Emma'
Nov 28,2020
0 people found
this helpful
I cannot speak highly enough of Merrys and the team that work there. We have just purchased a property through them and the whole process was incredibly smooth. Neil made the time to show us around the house on more than one occasion so we ...
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“Extremely disappointed. I would not use Merrys again. An agreed ......”

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May 08,2017
Minithumbdown
By: 'Cross'
May 08,2017
3 people found
this helpful
Extremely disappointed. I would not use Merrys again. An agreed fee was reneged upon. Having queried this error by telephone I was assured that this would be rectified on the final contract; it was not changed. On contacting Merrys again on completion day to tell ...
read full review
Comment on agent fees
Agreed fee was fine, not the inflated amount
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“I made an offer that was accepted in principle on ......”

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May 01,2015
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Liam
By: 'Paul'
May 01,2015
0 people found
this helpful
I made an offer that was accepted in principle on a property being sold through Merrys. Both Merrys and the Client accepted a breathing space to allow us to prepare our property for sale, but no effort at communication with me, from either the seller ...
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What agent could do to change your mind?
Flat-rate fee as far as I know, so Merrys have no interest in the Sale price - they still get their money.
Attached Filesnbsp;
Comment on agent fees
Flat-rate fee as far as I know, so Merrys have no interest in the Sale price - they still get their money.
Was this helpful? Yes
By: Liam
Jul 11, 2015
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Hi Paul, I'm obviously very disappointed to come across this review, as a representative of Merry's i pride myself on doing the best possible job for all our Vendors and Clients. I do feel slightly aggrieved after visiting your mother's home more than once, giving you excellent advice on how to increase the value of the property, advice that you took and has now increased the value of the property by over £20k. I also worked out of hours on these appointments and I supplied you my personal ph ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Merrys Estate Agents, Northampton NN4 6DY



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