Homefinders Oxford Ltd
Oxford, OX1
2.3/5, 9 reviews
33% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

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“Homefinders Oxford won the Sunday Times and the Times Best ......”

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Apr 12,2012
Minithumbup
By: 'Alice'
Apr 12,2012
2 people found
this helpful
Homefinders Oxford won the Sunday Times and the Times Best Single Office in Central England Silver Award for 2011 and I can see why as they are brilliant. Compared with other letting agents I have used Homefinders Oxford is the best. As a landlord they are very approachable, professional, efficient and unpatronising. They have raised my tenants' concerns and practical issues that they have had as soon as they are made and they don't go for the most expensive option or do things without liasing without you first. I find them fair, reasonable and non controntational. They don't seem to take anyone's side but look after both the tenant and the landlord. Homefinders Oxford also do not keep the deposit which is held as is legally required under the Landlords' Deposit Scheme. This deposit is not a form of free banking for the tenant but held to reinforce the contract that both the Landlord and the Tenant sign at the beginning of the tenancy, and the contract protects not just the landlord but also the tenant. Homefinders do not have an interest in the Deposit or have anything to do with it apart from liaising between the landlord and the tenant at the end of the tenancy. If the tenant finds it difficult to retrieve their deposit then this must be down to the Landlords' Deposit Scheme run by the Government. Homefinders Oxford were recommended to me and I happily recommend Homefinders Oxford as the best I have used, I find they are both fair to both the tenant and landlord and I am very happy with their service.
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Latest Reviews

View all Reviews 9
2nd Apr 2015
reviewed by 'Enigma'
“Very unprofessional. Did not provide a functional flat as they said they would and straight up ignored emails about faults ......”
15th Aug 2013
reviewed by 'Michael'
“Terrible company. The staff are very young, seem like cheeky school leavers, but the real problem is that the house ......”
13th Jun 2013
reviewed by 'bubblewrap'
“Homefinders are out for all they can get. When we moved into the property there was a fault with the ......”
10th Apr 2013
reviewed by 'Morrissey'
“Would recommend the agents, they are a small letting agents, but have very friendly staff and there is a good ......”
3rd Aug 2012
reviewed by '192headington'
“The customer service of this lettings agent is absolutely terrible. Landlord walks in without any warning, we ask them to ......”
12th Apr 2012
reviewed by 'Alice'
“Homefinders Oxford won the Sunday Times and the Times Best Single Office in Central England Silver Award for 2011 and I ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Homefinders Oxford Ltd
151 Walton Street
Oxford
Oxfordshire
OX1 2HG
01865 311129

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 2 6 0 0 0 0 0 0
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“Very unprofessional. Did not provide a functional flat as they ......”

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Apr 02,2015
Minithumbdown
By: 'Enigma'
Apr 02,2015
1 people found
this helpful
Very unprofessional. Did not provide a functional flat as they said they would and straight up ignored emails about faults with the place. Run by underachieving school leavers. Lots of dubious 5 star reviews on this site......
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“Terrible company. The staff are very young, seem like cheeky ......”

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Aug 15,2013
Minithumbdown
By: 'Michael'
Aug 15,2013
2 people found
this helpful
Terrible company. The staff are very young, seem like cheeky school leavers, but the real problem is that the house was in no liveable condiiton; the washing machine was broken and they went from ignoring our emails to just fobbing us off, then when we (...
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What agent could do to change your mind?
I don't know where to begin. Act professionally, respect your customers and don't use excuses to steal our deposit!
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“Homefinders are out for all they can get. When we ......”

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Jun 13,2013
Minithumbdown
By: 'bubblewrap'
Jun 13,2013
4 people found
this helpful
Homefinders are out for all they can get. When we moved into the property there was a fault with the shower, and it took multiple emails for them to finally send someone over. However, 3 visits were then required to actually fix the solution, so what ...
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“Would recommend the agents, they are a small letting agents, ......”

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Apr 10,2013
Minithumbup
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Michael
By: 'Morrissey'
Apr 10,2013
0 people found
this helpful
Would recommend the agents, they are a small letting agents, but have very friendly staff and there is a good atmosphere in the office and unlike other agents in the area, they are not stuck up or rip off merchants. Would say that we have ...
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“The customer service of this lettings agent is absolutely terrible. ......”

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Aug 03,2012
Minithumbdown
By: '192headington'
Aug 03,2012
0 people found
this helpful
The customer service of this lettings agent is absolutely terrible. Landlord walks in without any warning, we ask them to sort things out and we get told to contact the services ourselves. So called pre-warned checks when actually they just come round when they fancy ...
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“Homefinders Oxford won the Sunday Times and the Times Best ......”

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Apr 12,2012
Minithumbup
By: 'Alice'
Apr 12,2012
2 people found
this helpful
Homefinders Oxford won the Sunday Times and the Times Best Single Office in Central England Silver Award for 2011 and I can see why as they are brilliant. Compared with other letting agents I have used Homefinders Oxford is the best. As a landlord they are ...
read full review
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“Terrible. Poor service and do not expect your deposit back ......”

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Sep 18,2011
Minithumbdown
By: 'Chris'
Sep 18,2011
0 people found
this helpful
Terrible. Poor service and do not expect your deposit back at the end....
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“2010 is obviously a great year for homefinders . I've had nothing ......”

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Oct 09,2010
Minithumbup
By: 'Stuart'
Oct 09,2010
0 people found
this helpful
2010 is obviously a great year for homefinders . I've had nothing but great and friendly service from them. I'd like to make it clear to everyone! Homefinders are the best in Oxford for student lettings! Sad to be leaving them and the city!...
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“Homefinders (Oxford) provided the worst customer service I've ever encountered ......”

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Jul 20,2009
Minithumbdown
By: 'mary'
Jul 20,2009
0 people found
this helpful
Homefinders (Oxford) provided the worst customer service I've ever encountered as a tenant. It's extremely hard (if possible) to get a deposit back from them. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Homefinders Oxford Ltd, Oxford OX1 2HG



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