Parkgate Aspen are quite frankly the worst managing agents I have ever had to deal with. They are non-responsive, charge an overly excessive amount for what they deem to be 'service' - they clearly have a very different understanding of the word service to myself. The block of flats they manage are dirty, the gardens they manage are overgrown, untidy and ridden with litter, security is poor - I have had two bikes stolen from within the 'secure' surroundings of the block. The response to this and any issues I raise is to ignore. I would quite frankly avoid buying or renting a flat that use these agents it will bring you immense frustration and a much lighter wallet.