86% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction
Jan 03,2017
Jan 03,2017
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Alan Cooke estate agents really kept us informed throughout the move, which had a few twists and turns in the process and they dealt with this really professionally. Nicola and Victoria were very helpful and knowledgeable and it is quite possible the move may have fallen through without their intervention. Wouldn't hesitate to use them again.
Comment on agent fees
Having experienced what they had to do for us, I think they were worth every penny, from showcasing our home through to completion.
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Jan 11, 2017
Thank you for your comments - Hope you're settled into your new home.
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Latest Reviews
26th Feb 2021
reviewed by 'Regina'
10th Feb 2020
reviewed by 'Davina'
Opening Hours
Address
Alan Cooke Estate Agents
382 Harrogate Road
Moortown,Leeds
West Yorkshire
LS17 6PY
0113 2888 666
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86% | 100% | £190,000 | £750,000 |
| Lettings | 100% | 83% | £650 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 1 | 2 | 35 | 0 | 8 | 0 | 0 | 1 |
Areas covered
- Roundhay
- LS17
- LS16
- LS8
- Adel
- North Leeds
- Oakwood
- Moortown
- Gledhow
- Alwoodley
- Chapeltown
- Shadwell
- Bramhope
- LS6
- Scarcroft
- LS7
- Bardsey
- Chapel Allerton
- Leeds
- Meanwood
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 21,2022
Jun 21,2022
0
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We had amazing experience, Elissia Drummond was extremely helpful and highly professional, overall process was straight forward.
It has been our first experience in Leeds since we have moved recently but definitely not the last with Alan Cooke, thanks again Elissia Drummond....
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Jun 13,2022
Jun 13,2022
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Rented through this unprofessional company. Didn't reply to numerous emails. No complaints dealt with in 5 months of me living there. Blamed the landlord. The place was filthy and had major damp problems. Garage door was broke and struggled with the front door to get in ...
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Jan 07,2022
Jan 07,2022
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Jeremy and Nicola have been professional throughout the entire process of selling the property , always keeping us informed and providing good and prompt advice, and kind help when requested. Whenever we had questions, they answered very promptly and thoroughly.
I recommend Alan Cooke to anyone ...
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Feb 26,2021
Feb 26,2021
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We bought and sold our property with Nicola from Alan Cooke Estate Agents . Nicola has provided at all the times an outstanding customer service / care through all the process. She clearly put the customers at the heart of everything she does. Highly recommended , thanks again ...
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Feb 10,2020
Feb 10,2020
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I recently sold an unusual property in the area and was grateful for their expertise used to value this. I was kept fully informed of the whole process and would certainly use this company again. I chose them because they had originally sold the property ...
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Aug 03,2018
Aug 03,2018
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Professional from the start, always keeping you informed as to what is happening with potential buyers and always giving good and honest advice.
Questions and queries answered without delay and extremely helpful with all aspects of selling and closing down utilities etc.
I recommend anyone ...
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Comment on agent fees
Good. they go above and beyond.
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Nov 06, 2022
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Greetings to you, How are you doing? I know this message may come to you as a surprise. I'm Caragh McCarthy. From Oregon, I saw your contact Email in your profile. I would like to have a conversation with you and it is very important. get back to me directly by email below. waiting to hear back from you, have a wonderful day and stay blessed. Regards, Caragh McCarthy. Email; [email protected] ...
Aug 02,2018
Aug 02,2018
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Very happy with the service provided by both Jeremy Cooke and Nicola Thackray. The house sale went through very smoothly and both were very courteous, polite and helpful during the sale of our late father's property and kept us up-to
-date on all developments during ...
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Comment on agent fees
We were happy with the agent's fees
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Aug 09, 2018
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Thank you for your comments - much appreciated. ...
Jul 03,2018
Jul 03,2018
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Fantastic to deal with, incredible service with a smile. Nothing was too much trouble. From brilliant marketing, trouble free and smooth sale right from the start to completion. Can only praise the wonderful and genuinely caring staff. Can't thank both Jeremy and Nicola enough for ...
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Comment on agent fees
Very fair and competitive fees. Worth paying for the incredible service and knowledgeable staff at Alan Cooke. Don't bother shopping around, Jeremy and Nicola are simply the best.
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Jul 04, 2018
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Thank you for your comments. It was a pleasure to assist you in the sale of your property. We will be happy to help you again in the future. ...
May 02,2018
May 02,2018
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I would highly recommended using this company to help you sell. They go above and beyond. They give personal service and are an old established estate agents in north Leeds. Nicola is a total asset to the company....
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Comment on agent fees
Fees are fair
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May 16, 2018
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Thanks for your kind words - Very much appreciated. ...
Apr 22,2018
Apr 22,2018
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Excellent service. Staff always very helpful and professional. Nothing was too much for them. The house was sold within 3 weeks despite the office being closed for a few days over Christmas and the New Year....
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Comment on agent fees
Very fair
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“Great experience using Alan Cooke, from start to finish the whole service was smooth....”
Mar 28,2018
Mar 28,2018
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Great experience, all phone calls and emails were returned straight away. Nicola was in constant communication with the vendor/ solicitors. She also was very reassuring at stressful points!!...
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Comment on agent fees
Slightly high but you get a great service so worth it.
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Mar 28, 2018
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Thanks for your comments. I know how stressful selling/buying can be and I'm here to move the transactions along as smooth as possible. ...
Mar 27,2018
Mar 27,2018
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This is the 2nd time I have used Alan Cooke's Estate Agency as I was extremely satisfied the previous time when selling a property.
All staff are very professional, approachable, and keep you informed of progress at all times.
I would not hesitate to use ...
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Comment on agent fees
Good
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Mar 28, 2018
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Thanks for your kind comments. We will be delight to assist you again in the future. ...
Mar 13,2018
Mar 13,2018
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Alan Cooke Estate Agent staff were extremely supportive in the sales process of my flat. They provided permanent advice on how to handle different issues with solicitors. Completion was successful and am so pleased with the personalised service of Jeremy and Nicola. Thank you very ...
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Comment on agent fees
Justifiable fee
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Mar 15, 2018
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Thank you for your comments. It was a pleasure to help you again and we look forward to working with you again in the future. ...
Mar 12,2018
Mar 12,2018
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Alan Cooke was the agent for a house we recently bought in Meanwood. Their communication and customer service was excellent, they kept in touch throughout the process and did everything they could to keep us informed....
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Mar 13, 2018
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Many thanks for your kind words. I am really pleased that you were happy with the selling experience from Alan Cooke Estate Agents. On behalf of all of the team, I wish you the very best in your new home. ...
Mar 07,2018
Mar 07,2018
0
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Really impressed with the service, i liked the fact i was always kept informed and sent reminders of appointments etc, Staff were courteous and professional...
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Comment on agent fees
Fees were in line with other agents
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Mar 07, 2018
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Feb 27,2018
Feb 27,2018
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I would like to thank Jeremy Cooke and Nicola Thackery for there amazing help whilst selling my house. Always kept me informed and up to date with the legal movements , a very friendly and helpful service . Thank you...
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Comment on agent fees
Not a problem
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Feb 27, 2018
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Thanks for your kind comments. Best wishes for the future ...
Feb 26,2018
Feb 26,2018
0
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Liked the independent, smaller family-feel the company have, and this came across in the personal diligence with which the finding and purchase happened. They matched us with an ideal property which is certainly going to be our family home in the perfect area for many ...
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Comment on agent fees
As is the industry usual, and well worth it, value added on the part of the agent justified their fee. No problems.
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Feb 27, 2018
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Thank you for your comments - I know you will be very happy in your new home. ...
Sep 13,2017
Sep 13,2017
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This is the third house I have sold through Alan Cooke Estate Agents and have found that their professionalism and friendly approach has helped selling my houses. As soon as my house went on the market I had a constant stream of prospective buyers and ...
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Comment on agent fees
The fees a re comparable with other estate agents
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Sep 13, 2017
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We will be delighted to assist you again in the future and sell house No 4 for you! ...
Sep 04,2017
Sep 04,2017
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Jeremy attended personally to view and price the property. He was always available for further discussion and negotiation. His evaluation was realistic and his reasoning sensible. Always helpful....
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Comment on agent fees
Nicola and colleagues kept me informed throughout all the negotiations, always letting me know of client visits and their thoughts on the property afterwards. Always ready to discuss any issues. Always called when she said she would.
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Sep 05, 2017
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Thanks for your comments. We will always be delighted to assist you again in the future. ...
Sep 02,2017
Sep 02,2017
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Excellent service from start to finish. Victoria and Nicola will brilliant at keeping me informed and dealing with queries in a prompt and efficient manners. We were particularly pleased that they would accept viewings seven days a week as this wasn't the case with a ...
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Comment on agent fees
Agents fees were competitive and definitely were justified given the service we received
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Sep 05, 2017
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Thank you for your review. Best wishes for the future. ...
Aug 14,2017
Aug 14,2017
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Could not ask for a better service - a most kind & caring team who did everything with extreme professionalism. Nothing was too much trouble for them & their communication was brilliant. Highly recommend them including Heidi & Trevor....
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Comment on agent fees
Was very happy to pay them
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Aug 15, 2017
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Jul 31,2017
Jul 31,2017
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Very helpful in what was a rather protracted transaction - no fault of agent I would add. Kept us informed most of the way through....
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Comment on agent fees
As purchasers, we were not subject to any fees
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Aug 01, 2017
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Thank you for your comments - We got there in the end!! ...
Jul 31,2017
Jul 31,2017
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Nicola and her team did an excellent job in selling my mother's flat. They kept us well informed throughout the process, chasing the solicitors when needed....
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Comment on agent fees
Fees were fine.
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Aug 01, 2017
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Jul 29,2017
Jul 29,2017
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We had fabulous service from Alan Cooke. Jeremy gave us a realistic market quote and had a ton of people ready to view the property. During the sale both Nicola and Victoria gave good, clear advice and made the entire endeavour as stress free as ...
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Comment on agent fees
Good
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Jul 31, 2017
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Thank you for your comments - Best wishes to you and your family ...
Jul 28,2017
Jul 28,2017
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I have had two very positive experiences with this estate agent, firstly when buying a property and then when selling it. Victoria and Nicola were both fantastic and took a lot of the stress out of selling the property. Would absolutely use again and recommend ...
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Comment on agent fees
Very reasonable and competitive fees.
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Jul 31, 2017
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Jul 12,2017
Jul 12,2017
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We sold our house through Alan Cooke Estate Agents. Throughout the whole process the agents maintained a personal approach. Their communication and support was outstanding. Their detailed knowledge of the market place was critical. Clearly, the team work within the office was excellent as there ...
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Comment on agent fees
The fees were competitive
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Jul 19, 2017
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Thank you for your kind comments - it was a pleasure to assist you. ...
Apr 10,2017
Apr 10,2017
0
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Nothing was too much trouble for Nicola and Victoria. Nicola went out of her way to support me. Brilliant, knowledge service from start to finish....
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Comment on agent fees
On par
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Apr 11, 2017
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Thanks for your comments - We hope you will be very happy in your new cottage. ...
Mar 31,2017
Mar 31,2017
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Both members of staff were very helpful and kept me informed at all stages of the sale. They were quick to respond with advice when this was asked for....
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Comment on agent fees
Fees were 1% of the sale price. Remember that VAT will be added to this.
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Apr 02, 2017
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Thank you for your comments. It was a pleasure to assist you in the sale of the property. We would be delighted to help you in the future with any other property requirements you may have. ...
Mar 27,2017
Mar 27,2017
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Absolutely great service throughout. Jeremy told us we would be treated as valued customers and that has definitely been the case. Victoria has been particularly helpful through some tricky negotiations with our buyer.
We have been very pleased with the way things have been handled ...
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Comment on agent fees
Good. A set fee + VAT which was agreed in advance
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Mar 29, 2017
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Thank you for your kind comments. Hope you're very happy in your new home ...
Feb 15,2017
Feb 15,2017
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We received an excellent service, all the staff were very helpful, friendly, kept us in the picture all the time, couldn't have asked for a better service....
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Feb 15, 2017
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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We are committed to providing a professional service to all our clients and customers. When something goes wrong, we want you to tell us about it. This will help us to improve our service.
If you have a complaint, please put it in writing to us at the above address.
Last updated at 11:45 AM 28/11/2016 by allAgents
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