Tersons Estate Agents
Dover, CT16
1/5, 7 reviews
0% recommended
0% sales valuation accuracy
67% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction



Property Features


“I rent a lovely little house from Tersons but it ......”

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Dec 28,2016
Minithumbdown
By: 'Yankeedoodle'
Dec 28,2016
15 people found
this helpful
I rent a lovely little house from Tersons but it has issues. Some serious/dangerous. I've contacted them on multiple occasions and have been told each time that someone will be out to sort them. Still nothing. Since this I've heard a lot of horror stories about Tersons being the worse letting agents around and having experienced what they are like I have to agree. All they care about is money, not customer satisfaction or apparently repeat customers. I certainly won't be using them again; and I would advise anyone considering renting from them to use a more professional business, toy r us perhaps.
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Opening Hours
Address

Tersons Estate Agents
27-29 Castle Street
Dover
Kent
CT16 1PT
01304 202173

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 67% £0 £0
Lettings 0% 50% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 4 0 0 0 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“They patched up a property i was renting at V......”

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Oct 07,2019
Minithumbdown
Lisa
By: 'Airon'
Oct 07,2019
3 people found
this helpful
They patched up a property i was renting at Victoria residence on Russell Street in dover and then helped sell it. It was leaking massively, the timbers were totally rotten on the 2nd floor with a hole in the ceiling. They attempted to fix the ...
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“Tersons - NOT TO BE TRUSTED...”

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Oct 09,2018
Minithumbdown
Simon
By: 'Henry'
Oct 09,2018
15 people found
this helpful
A truly dreadful experience... Tersons Mr Simon Crowley tried to undermine the selling price of my property as he attempted to engineer the sale to one of his business associates at a below market value...he should not be allowed to work in the property ...
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“Nasty little man...”

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Oct 08,2018
Minithumbdown
Simon
By: 'elledale'
Oct 08,2018
8 people found
this helpful
This is an unprincipled person who lies as if his life depends on it. It probably has often enough, given his pikey way of leading with his chin. Despicable type. Never trust him....
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Comment on agent fees
He loves the prestige of being the manager. So his fees are quite good. Trouble is, he has control of our accounts and they're not audited.
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“Completely incompetent both as an estate agent and as a ......”

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Mar 10,2018
Minithumbdown
Simon
By: 'CFC'
Mar 10,2018
11 people found
this helpful
Completely incompetent both as an estate agent and as a managing agent. More concerned with prospective purchasers interests rather than the sellers. Created extremely over inflated estimates from "in house" contractor friends ( 4 - 6 times the market rates) in a pathetic attempt to undermine sale price. ...
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Comment on agent fees
Average ( but irrelevant)
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“I rent a lovely little house from Tersons but it ......”

Share on :
Dec 28,2016
Minithumbdown
By: 'Yankeedoodle'
Dec 28,2016
15 people found
this helpful
I rent a lovely little house from Tersons but it has issues. Some serious/dangerous. I've contacted them on multiple occasions and have been told each time that someone will be out to sort them. Still nothing. Since this I've heard a lot of horror ...
read full review
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“TERSONS EASTE AGENTS AVIOD My experience with Simon Crowley from ......”

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Dec 18,2013
Minithumbdown
Simon
By: 'YAK'
Dec 18,2013
14 people found
this helpful
TERSONS EASTE AGENTS AVIOD My experience with Simon Crowley from the past is that he is a conman. He stated to me that one had to pay fees for one of his places, when in fact this was not the case, £100 I believe. I gave ...
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“DO NOT use this estate agent. They have ignored all ......”

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Sep 24,2012
Minithumbdown
By: 'craig'
Sep 24,2012
15 people found
this helpful
DO NOT use this estate agent. They have ignored all of our attempts to get in touch with them, all of which have been for important reasons. We both work 9-5 and have no chance to get in and see them in person and they ...
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What agent could do to change your mind?
answered our emails. given a damn about their tenants
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Tersons Estate Agents, Dover CT16 1PT



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