Bolton, BL1
4.6/5, 45 reviews
84% recommended
82% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
89% lettings fee satisfaction



Property Features

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“Nick has been a star for the past few years ......”

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Oct 26,2016
Minithumbup
By: 'Nathan'
Oct 26,2016
0 people found
this helpful
Nick has been a star for the past few years when I choose Miller Metcalfe for letting my properties. He is professional, informative and helpful throughout the letting process and I don't need to worry anything as he did all the paperworks and arrangement for me. What I also like about him is that when my tenant need any assistance, he would email me and he would recommend me the possible solution to assist my tenant. I would highly recommended Nick to be your letting agent as you won't be disappointed. Thank you Nick for your hardwork and for the coming years.
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Opening Hours
Address

Miller Metcalfe
Burnden House, 2-10 Bradshawgate
Bolton
Lancashire
BL1 1DG
01204 535353

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 82% 100% £59,000 £595,000
Lettings 67% 89% £425 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 5 2 23 0 7 2 0 3
Areas covered
  • BL1
  • Bolton
  • BL3
  • Bolton
  • BL4
  • Farnworth
  • BL5
  • Westhoughton
  • BL6
  • Horwich
  • PR6
  • Chorley
  • PR7
  • Chorley
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA DPS My deposits scheme Move With Us
Latest Properties

No Properties

Images & Videos

“From start to finish the team at Miller Metca......”

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Nov 06,2020
Minithumbup
By: 'Kate'
Nov 06,2020
0 people found
this helpful
From start to finish the team at Miller Metcalfe Bolton branch were fantastic! Especially Karen who was so supportive, during our sale and purchase. She was always there at the end of the phone ready to solve any problems , she was a massive help. We ...
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By: Miller Metcalfe
Nov 09, 2020
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Hello Kate, thank you for your review for Karen at our Bolton branch! We wish you all the best in your new home :) ...

“Great staff, good communication. Karen Price ......”

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Jul 02,2020
Minithumbup
By: 'Emma'
Jul 02,2020
0 people found
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Great staff, good communication. Karen Price is supporting us through the process, she has been both supportive and professional as well as patient....
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By: Miller Metcalfe
Jul 02, 2020
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Hi Emma, Thank you for your lovely review! We wish you all the best in the future :) ...

“I am in the process of purchasing a house whi......”

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Jul 01,2020
Minithumbdown
By: 'Leonard'
Jul 01,2020
0 people found
this helpful
I am in the process of purchasing a house which has been dealt with by Karen Price. She is a very helpful and friendly lady. She is very proffesional with an excellent work ethic. I am a training provider who has delivered customer services courses ...
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By: Miller Metcalfe
Jul 01, 2020
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Hi Leonard, thank you for your lovely review of Karen! We wish you all the best in your new home :) ...

“Recently on the property ladder and Miller an......”

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Jun 25,2020
Minithumbup
By: 'sioned'
Jun 25,2020
0 people found
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Recently on the property ladder and Miller and metcalfe have really helped me and guided me in which direction to go. Amy couldn't do enough to help with any questions or queries I had fab service....
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By: Miller Metcalfe
Jun 25, 2020
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Hi Sioned, thank you for your lovely review of our Bolton branch. We wish you all the best in the future :) ...

“Amy was very helpful throughout for us buying......”

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Jun 25,2020
Minithumbdown
By: 'Kirsten'
Jun 25,2020
0 people found
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Amy was very helpful throughout for us buying a house, she remained professional at all times and answered any questions we had. Reassured us so much as we're first time buyers. Thank You Amy!...
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“Gave the full asking price for a property tha......”

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Jun 22,2020
Minithumbdown
By: 'Sheerin'
Jun 22,2020
0 people found
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Gave the full asking price for a property that we liked, but agent went and sold it to someone else who made a higher offer. Would rate it terrible because they make it very hard for others like us to climb the property ladder. Full ...
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By: Sheerin
Jun 25, 2020
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This is an unfair system. Vendor puts the best price that he/she thinks her property is worth, after that it should be sold to the first person who puts the full asking price and finance shown in regards to this, it shouldn’t their after go on an auction to the highest bidder over the asking price. Estate agents make commission this way, but this makes matters worse for people who are already struggling to climb the property ladder. Somehow this needs to be looked into and this method of appro ...

“Brilliant and professional service, kept me ......”

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Jun 19,2020
Minithumbup
By: 'vanessa'
Jun 19,2020
0 people found
this helpful
Brilliant and professional service, kept me updated all the way through. Amy and the rest of the team are very friendly and knowledgeable and I would definitely recommend Miller Metcalfe for the sale of your property....
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By: Miller Metcalfe
Jun 22, 2020
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Hi Vanessa, thank you for your review of our Bolton branch! We wish you all the best in the future :) ...

“Thank you...”

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May 14,2020
Minithumbup
By: 'Bethany'
May 14,2020
0 people found
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I’ve recently been buying a house through Miller Metcalfe Bolton and Amy has been an amazing help! She’s very friendly and professional and she always makes time to answer any questions we have. She has made buying our first house enjoyable rather than ...
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By: Amy Dawber
May 14, 2020
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Hello Bethany, Thank you so much for your review! I look forward to working with you further on this sale and hope to move you into your new home as soon as possible! All the best x ...

“Praise for Amy....”

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May 14,2020
Minithumbup
By: 'Susan'
May 14,2020
1 people found
this helpful
We used Miller Metcalfe to buy our property and they were excellent with the sale. I would like to say that Amy Dawber was brilliant with the help she gave us and nothing was too much trouble for her. She gave us more feedback than ...
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By: Amy Dawber
May 14, 2020
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Hi Susan, Thank you so much for your review! It was lovely to deal with you throughout the sale, i wish you all the best for your future ...

“Terrible experience. Cancelling viewings 5 mi......”

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Mar 19,2020
Minithumbdown
By: 'Imran'
Mar 19,2020
0 people found
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Terrible experience. Cancelling viewings 5 minutes before viewing time. Totally Unacceptable giving property owner excuses. This doesn't help in anyone's planning...
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By: joanne hardman
Mar 19, 2020
View all comments (1)
Hello, I am very sorry to hear this and appreciate the inconvenience this may have caused. We do try to give our clients as much notice as possible if we have to make changes to appointments, but we do have to respect our vendors wishes, should they wish to cancel, unfortunately this is sometimes with short notice. As you can appreciate we need the vendors consent to access the property. If you would like to discuss this further please call 01204 535353 and ask for myself. ...

“Terrible customer service from the Bolton and......”

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Dec 12,2019
Minithumbdown
Stuart
By: 'GreenRanger'
Dec 12,2019
0 people found
this helpful
Terrible customer service from the Bolton and Hindley offices. James in the Bolton office speaks to customers like * - and the Hindley office don't give a damn about their customers....
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“My property was live on Rightmove less than 2......”

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Nov 22,2019
Minithumbup
Joanne
By: 'Kristi'
Nov 22,2019
0 people found
this helpful
My property was live on Rightmove less than 24 hours before it sold for full asking price! Joanne was very informative and helpful when initially valuing my property, the photographer was great and Michelle kept me up to date throughout the sale - Fantastic Service, would ...
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By: Miller Metcalfe
Nov 22, 2019
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Hi Kristi, thank you for your lovely review of our Bolton branch. We wish you all the best in the future! :) ...

“My first home...”

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May 09,2019
Minithumbup
By: 'Dale+beth'
May 09,2019
0 people found
this helpful
Aimee was brilliant throughout our process, when things came to a stand still. She worked really hard to get the process moving again, and now me and my family are able to live together again as a three. Highly recommended by both me and my ...
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Comment on agent fees
Good
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“Miller Metcalfe Bolton have taken care of my property for ......”

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Feb 27,2018
Minithumbup
By: 'Demi'
Feb 27,2018
0 people found
this helpful
Miller Metcalfe Bolton have taken care of my property for the past 2+ years and they have been great. Timely notifications, detailed statements and prompt payments. These are great for me especially as I am out of the country a lot....
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“Danielle was very supportive, very approachable. Kept me informed at ......”

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Feb 13,2018
Minithumbup
By: 'Asma'
Feb 13,2018
0 people found
this helpful
Danielle was very supportive, very approachable. Kept me informed at every stage. Danielle is very friendly and worked very hard for me. Many Thanks to Danielle and other staff at Miller Metcalfe....
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Good
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“Victoria was amazing to deal with from start to finish, ......”

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Jan 29,2018
Minithumbup
By: 'Farzana'
Jan 29,2018
0 people found
this helpful
Victoria was amazing to deal with from start to finish, we viewed our property back in May and only completed a week before Christmas. (This was no fault of miller metcalfe) In all this time Victoria was always there to help and resolve any issues ...
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Comment on agent fees
Good
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“Friendly team.Guided well.Very quick in finding a buyer (......”

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Oct 05,2017
Minithumbup
By: 'Syed'
Oct 05,2017
0 people found
this helpful
Friendly team. Guided well. Very quick in finding a buyer (sale agreed in the first week). Kept on updating us at regular intervals....
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Comment on agent fees
Needed a bit of negotiation in the fees nitially
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“Victoria was very professional and worked hard throughout the whole ......”

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Sep 28,2017
Minithumbup
By: 'Rhona'
Sep 28,2017
0 people found
this helpful
Victoria was very professional and worked hard throughout the whole buying process, her speedy responses to e mails and phone calls were excellent and helped to make a quick hassle free purchase. Thank you Victoria!...
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Comment on agent fees
N/A
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“Generally poor service. We were discouraged from viewing a house ......”

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Sep 09,2017
Minithumbdown
By: 'Td235'
Sep 09,2017
1 people found
this helpful
Generally poor service. We were discouraged from viewing a house that we eventually bought. Then we requested appointments and the team booked them in on the wrong dates. Emails not responded to, viewings not attended. For sale sign screwed into tree that has a protection ...
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“Danielle was very helpful, very professional and kept us informed ......”

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Aug 15,2017
Minithumbup
By: 'J'
Aug 15,2017
0 people found
this helpful
Danielle was very helpful, very professional and kept us informed at every stage. She was very approachable and her advice was always sound. We felt very confident in her handling of the sale....
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Comment on agent fees
Good fairly priced.
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“Proactive and attentive: was keen to achieve a result for ......”

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Aug 09,2017
Minithumbup
By: 'Michael'
Aug 09,2017
0 people found
this helpful
Proactive and attentive: was keen to achieve a result for us. Difficult sale was kept under constant review and sensible advice provided. Handled negotiations well....
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Comment on agent fees
Competitive.
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“Very helpful and friendly. Made everything easy and kept us ......”

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Aug 07,2017
Minithumbup
By: 'C'
Aug 07,2017
0 people found
this helpful
Very helpful and friendly. Made everything easy and kept us well informed of the process. Would happily recommend to anyone....
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“I find the service at Miller Metcalfe very professional, the ......”

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Aug 01,2017
Minithumbup
By: 'RW'
Aug 01,2017
0 people found
this helpful
I find the service at Miller Metcalfe very professional, the staff are very helpful and friendly making the task of renting a property easy....
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Comment on agent fees
Good
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“So grateful for all the help in selling my property ......”

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Jul 29,2017
Minithumbup
By: 'Jofit'
Jul 29,2017
0 people found
this helpful
So grateful for all the help in selling my property in difficult circumstances. Can't thank you enough and would definitely recommend...
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Comment on agent fees
Happy with all charges and felt that they were Fair
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“I most definitely would recommend Miller Metcalfe to family and ......”

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Jul 21,2017
Minithumbup
By: 'Hazel'
Jul 21,2017
0 people found
this helpful
I most definitely would recommend Miller Metcalfe to family and friends to deal with the sale of their property. The staff have been brilliant from the moment I contacted the branch on Bradshawgate , right up to the completion of the sale . My kind regards and ...
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Good
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“although my landlord was a bit iffy, this agent has ......”

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Jun 19,2017
Minithumbup
By: 'Mr'
Jun 19,2017
0 people found
this helpful
although my landlord was a bit iffy, this agent has been fantastic. I've had no problems at all in my dealings with them and they have always been polite, reasonable and friendly. I would recommend this agent to anybody....
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Comment on agent fees
Fees were neither notably cheap nor excessive.
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“I have been very impressed by the efficient and speedy ......”

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Jun 15,2017
Minithumbup
By: 'Heather'
Jun 15,2017
0 people found
this helpful
I have been very impressed by the efficient and speedy service so far and I would particularly commend Danielle's pleasant telephone manner and Nichola and other staff members' skills in showing clients round the property....
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Comment on agent fees
The fees seem competitive compared to other estate agents.
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“The whole process of selling my house from first visit ......”

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Jun 09,2017
Minithumbup
By: 'Anthony'
Jun 09,2017
0 people found
this helpful
The whole process of selling my house from first visit to sale was handled in a most professional and friendly manner. The? I'm staff involved had a good understanding of my situation and kept me fully informed. Viewings and providing feedback was always handled in ...
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Comment on agent fees
Fees were appropriate
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“We cannot praise the service and professionalism enough.Everything was ......”

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Jun 07,2017
Minithumbup
By: 'Cath'
Jun 07,2017
0 people found
this helpful
We cannot praise the service and professionalism enough. Everything was completed in a very timely manner reducing stress levels greatly. We highly recommend Miller Metcalfe....
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Comment on agent fees
Very Good
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“Very helpful and professional all the way through the sale ......”

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Apr 27,2017
Minithumbup
By: 'Chris'
Apr 27,2017
0 people found
this helpful
Very helpful and professional all the way through the sale of my premise. Danielle was always lovely to talk too and gave the best advice she could to help....
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Good
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Staff picture Amy

Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:21 AM 14/03/2024 by allAgents

Awards won by Miller Metcalfe, Bolton BL1 1DG



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Miller Metcalfe

Branch - Bolton, BL1