“Rubbish service from Thornley Groves, arranged to view a flat ......”
1 Star Review
May 16,2016
By:
'Charlotte'
May 16,2016
Branch: Manchester, 25 Whitworth Street West
Services: Lettings (Prospective customer)
Rent PCM: £725
Would you recommend?: No
Postcode: M5
Branch: Manchester, 25 Whitworth Street West
Lettings (Prospective customer)
Rent PCM: £725
Postcode: M5
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Rubbish service from Thornley Groves, arranged to view a flat on a Friday within minutes of it being advertised, were called a couple of hours before the viewing to say the agency did not have the property keys yet therefore could not access the property. They rearranged our viewing for the Saturday and assured we would be the first to view as we were extremely interested (a lady called Melissa told is this). We were then called a matter of hours before our rearranged viewing, which was supposed to be the first viewing of the property to say it has been let out to other people who viewed it on Friday?! The day we originally had a viewing booked in for and were told was not possible, and were reassured no one would be viewing before us!!!
Extremely frustrating for us as we are struggling to find a property that fits our criteria, we are now running out of time and this appeared perfect for us. We must have been the first people to contact about it and arrange a viewing however someone was granted viewing before us after reassurance this wouldn't happen. The man on the phone was not apologetic and said well it wasn't me who told you that.
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