Worst estate agent I have ever dealt with in 9 years of renting!!!! DO NOT USE HAMPTONS.... (useless you want to be screwed for every penny and treated like s**t!!!) Their customer service is appauling. Their staff were rude, abnoxious, awful to get hold of, didn't sort anything out. They screwed us for every penny they could since day one, including rediculous 'admin' fees, topped off with wanting to keep our WHOLE deposit (very unjustified considering the house was in no worse state than when we moved in!!!). Their staff were so rude I wish I had never bothered at all, their respect for fellow human beings was disgusting!