100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
83% lettings fee satisfaction
“Excellent service, courteous, informed, helpful, punctual and knowledgeable. Always kept ......”
Feb 26,2016
Feb 26,2016
0
people found
this helpful
this helpful
Excellent service, courteous, informed, helpful, punctual and knowledgeable.
Always kept in touch and was always thoughtful and helpful in ironing out in issues or problems.
Very happy and would not hesitate in recommending to any future tenants.
Always kept in touch and was always thoughtful and helpful in ironing out in issues or problems.
Very happy and would not hesitate in recommending to any future tenants.
Comment on agent fees
I don't have a knowledge of other so don't feel informed enough to comment
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
15th Oct 2023
reviewed by 'Aaron'
13th Sep 2022
reviewed by 'A Linell'
9th Jul 2019
reviewed by 'Caroline'
19th Oct 2018
reviewed by 'Hayley'
Opening Hours
Address
Theydons Property Services
20 Church Lane
Leytonstone,London
Greater London
E11 1HG
02085392009
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £265,000 | £1,050,000 |
| Lettings | 95% | 83% | £690 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 21 | 0 | 24 | 7 | 12 | 0 | 13 | 0 | 2 | 1 |
Areas covered
- E11
- Leytonstone / Leyton
- E10
- Forest gate
- E15
- Stratford
- E7
- E5
- E9
- E12
- E17
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 15,2023
Oct 15,2023
1
people found
this helpful
this helpful
Terrible service, stay well away from them if you need a professional service. No support, poor communication we would never use them again....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 13,2022
Sep 13,2022
0
people found
this helpful
this helpful
Theydons provide a fantastic service both professional and friendly. They have a wealth of experience of working in lettings and I would highly recommend them to any prospective landlord....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 06,2021
Feb 06,2021
0
people found
this helpful
this helpful
Cannot recommend this agent enough. I'm rather sceptical about estate agents but James represents the company brilliantly. Honest and diligent in his support to find the right property for us to rent, he laitened and reflected back his understanding of budget and spec in every ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 09,2019
Jul 09,2019
0
people found
this helpful
this helpful
We cannot rate Theydons highly enough. A highly professional and personal service which ensured our flat was sold with minimal stress . We particularly appreciated their excellent attention to communication, honesty and support. We can't recommend them highly enough - lovely, efficient, committed people....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 01,2018
Nov 01,2018
0
people found
this helpful
this helpful
My girlfriend and I recently purchased a property in Leytonstone through Theydons and can personally vouch for their professionalism throughout.
As first time buyers, we were (reasonably!) clueless with how the process works and the work involved. The team at Theydons were incredibly knowledgeable, always ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 19,2018
Oct 19,2018
1
people found
this helpful
this helpful
Theresa is a true asset to Theydons! She managed our property whilst we've been living in Australia for the past 5 years and the service she had provided has been totally spot on! Theresa relieved all stress and just got on with the job. It has ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 06,2018
Mar 06,2018
1
people found
this helpful
this helpful
The team at Theydons handled the sale of our house very professionally. They provided excellent advice from valuation right through to negotiating a final price with our buyers. They provided a great service with regular communication, and in particular we would highlight the professional support ...
read full review
read full review
Comment on agent fees
Their fees were competitive & the same offered by others in the area.
Was this helpful?
Yes
Yes
Mar 03,2018
Mar 03,2018
1
people found
this helpful
this helpful
As first time buyers, the whole process was daunting to say the least, but every single Agent we dealt with put our minds at ease. Out of all the Estate Agencies we dealt with, Theydons were the only ones we trusted and we are so ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 14,2018
Feb 14,2018
1
people found
this helpful
this helpful
Personally a lovely experience. Louise and the team are extremely prepared and they help a lot.
I have just struggled a bit with the reference part as rent4sure messed up a bit our information, but this has nothing to do with Louise.
I wouls ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 06,2018
Feb 06,2018
1
people found
this helpful
this helpful
I had a few of the local agents round to discuss renting my property and I chose to go with Theydons as I felt Louise was extremely genuine and very approachable. I have to say I did not regret my decision. Louise and Aneea have ...
read full review
read full review
Comment on agent fees
Slightly higher than a few other agents on the high street but most definately worth ever penny
Was this helpful?
Yes
Yes
Dec 10,2017
Dec 10,2017
1
people found
this helpful
this helpful
My experience with Theydons was very positive. I found the staff to be very helpful and especially so with giving numbers and contacts for any service staff needed, plumbers, decorators, carpets etc.
They made the process of renting out my property a very satisfying experience. ...
read full review
read full review
Comment on agent fees
The agent fees are a little expensive but I was offered a discount which made me able to use your service.
Was this helpful?
Yes
Yes
Dec 03,2017
Dec 03,2017
1
people found
this helpful
this helpful
As usual Theydon has provided a wonderful professional service. I have no problem in recommending to other people. I have enjoyed a good relationship with Theydons for over 10 years and hope this will continue....
read full review
read full review
Comment on agent fees
The fee is very competitive and is justified in the wonderful service provided.
Was this helpful?
Yes
Yes
Nov 24,2017
Nov 24,2017
1
people found
this helpful
this helpful
It is a great state agency that helped me a lot to find the right property for my family. I would recommend it for my friends and colleagues....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 23,2017
Nov 23,2017
1
people found
this helpful
this helpful
I rent my flat in South Woodford with Theydons after a terrible experience with Hetheringtons South woodford (avoid at all costs).since I changed everything has run very smoothly and I have had no issues.
Would happily recommend Louise and the team....
read full review
read full review
Comment on agent fees
Fees are fair
Was this helpful?
Yes
Yes
Nov 20,2017
Nov 20,2017
1
people found
this helpful
this helpful
We have had an excellent experience so far renting our house in Leytonstone through Theydons. It has now been rented out about 3 months. Everyone we have dealt with has been very professional and easy to work with (but there is only an option to name ...
read full review
read full review
Comment on agent fees
Very reasonable given the level of service (prices are on a par with the standard and more reasonable than some)
Was this helpful?
Yes
Yes
Aug 22,2017
Aug 22,2017
1
people found
this helpful
this helpful
I was with Theydons for a year. All of the staff were very friendly and very helpful throughout the whole tenancy period.
I would definitely use them again. Unfortunately their services didn't reach out to the area I moved to next....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 17,2017
Jun 17,2017
1
people found
this helpful
this helpful
We worked with Taryn for over a year on two different property purchases and the sale of our flat. The first purchase fell through after almost a year - she managed the whole thing brilliantly. The second purchase was part of a long chain and ...
read full review
read full review
Comment on agent fees
She was flexible when we reached a snag with our buyers - to smooth it over she took it out of Theydon's fees which we really appreciated.
Was this helpful?
Yes
Yes
May 09,2017
May 09,2017
1
people found
this helpful
this helpful
Theresa helped us with a problem we had relating to a property that Theydons were managing on behalf of a landlord. She has been very helpful and got us to a resolution that benefited all sides, including her client....
read full review
read full review
Was this helpful?
Yes
Yes
May 05,2017
May 05,2017
1
people found
this helpful
this helpful
I met Ms Theresa Bradley regularly on an annual basis when my rental contract was due for renewal. I was always served straight away and did not have to wait. Theresa was always very friendly, helpful, knowledgeable and professional. I can thoroughly recommend her and ...
read full review
read full review
Comment on agent fees
Not applicable
Was this helpful?
Yes
Yes
Apr 26,2017
Apr 26,2017
1
people found
this helpful
this helpful
Thank you Lauren, she's done an amazing job by finding the best flat according to our expectations! She even helped us after having settled down to contact all suppliers we needed to inform about our moving. We are very thankful and wish you all the ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 02,2017
Mar 02,2017
1
people found
this helpful
this helpful
I can't thank Lauren enough for making those whole process of moving to my new home so easy! Even from the first viewing, she made us feel completely comfortable and relaxed, unlike other agents I've previously dealt with. She is very professional and the most ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23,2017
Feb 23,2017
1
people found
this helpful
this helpful
Great job by Amy in securing our rental property. She was always available whenever we needed and got the application sorted quickly.
Would definitely recommend her professional service....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 01,2017
Feb 01,2017
1
people found
this helpful
this helpful
Lauren is absolutely wonderful! She is incredibly helpful and very on the ball, she replies to emails before you've even realised you've sent them.
Lauren is very approachable and makes you feel very at ease, she makes the process of moving home exceptionally easy!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 10,2017
Jan 10,2017
1
people found
this helpful
this helpful
Theydons have been brilliant, we bought our first home with them and the service was great, Taryn and Carla who we dealt with the most were amazing, always helpful and made the whole process pretty easy....
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Dec 28,2016
Dec 28,2016
1
people found
this helpful
this helpful
At the beginning it seem to be good as service. What you wont know is that what they say in verbal communication it will be very different from what they will do and will twist you in their favor. I wont say to many details ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 02,2016
Dec 02,2016
1
people found
this helpful
this helpful
Lauren saved us from potentially becoming homeless by coming up with a lovely property after our previous one, with another agent, fell through. She was very friendly and welcoming and showed us around the property at a moments notice.Thank you Lauren :)...
read full review
read full review
Comment on agent fees
To be fair the fees are the same as most other agents however, i personally don't agree with agent fees and therefore do not like paying them.
Was this helpful?
Yes
Yes
Nov 30,2016
Nov 30,2016
1
people found
this helpful
this helpful
We rented out our flat with Theydons, Both Louise and Lauren dealt with it on our behalf. I couldn't be happier with how it was handled; they were both very professional. Louise gave us all the necessary information and guided us through the process. I'm ...
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
Nov 15,2016
Nov 15,2016
1
people found
this helpful
this helpful
Excellent service from start to finish. Theydons took fantastic photos of our property and were helpful and efficient throughout the letting process. They found us perfect tenants in a few days. We have used their services for buying, selling and letting property over the last ...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Oct 23,2016
Oct 23,2016
1
people found
this helpful
this helpful
Efficient and Professional service which delivered the result I was looking for. I have bought, let and subsequently sold the flat through this office. The team is Professional, polite and effective. The fee was very reasonable for the service delivered and I highly recommend them ...
read full review
read full review
Comment on agent fees
very reasonable
Was this helpful?
Yes
Yes
Sep 26,2016
Sep 26,2016
2
people found
this helpful
this helpful
I have never wrote an review on anything before but I had to on Theydons Leytonstone after receiving an awful service.
I do wish the landlord of my lovely flat was using other agent....
read full review
read full review
Comment on agent fees
agent fees are expensive but so as other agents. nothing is wrong with the fees if the lady who dealt with me were less rude.
Was this helpful?
Yes
Yes
Taryn
(20)
Lauren
(19)
Louise
(16)
James
(10)
Theresa
(10)
Carla
(9)
Amy
(8)
Neil
(7)
Simon
(1)
James
(1)
Sharon
(0)
Ellie
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:26 PM 30/10/2017 by allAgents
