Jan 25,2012
By: 'Irate former customer'
Jan 25,2012
4 people found
this helpful
The worst experience EVER with a letting agent in over 10 years of renting!
They lure you in with a great sales pitch then it starts, the extortionate fees for everything, extremely rude arrogant staff, complete lack of communication, then at the end of your tenancy they put your rent up and expect you to pay to move out, and then they stop all communication with you in the hope you will go away quietly and forget about getting your deposit back.
I took them to the Dispute service and eventually won my case. They even falsified their evidence for this. A truly corrupt awful business and they still owe me some rent, but I'm so exhausted with dealing with this bunch of crooks they can keep it. I only wish I had read a review before getting involved with them. My advice to anyone would be KEEP AWAY!
I wish someone would investigate them and their business.
What agent could do to change your mind?
Behaved in a professional compassionate manner with proper customer service skills....and actually communicated with me.
Attached Files
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Essex & Suffolk Lettings

15-19 Headgate Colchester

01206 571111

Opening hours

Find the Best Agent to
Sell or Rent Your Home