“They have left us with no hot water for 8 days ......”
1 Star Review
Oct 28,2015
By:
'Cassie'
Oct 28,2015
Branch: Chipping Norton, 10 Market Place
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: OX7
Branch: Chipping Norton, 10 Market Place
Lettings (as a Tenant)
Rent PCM: £800
Postcode: OX7
5
people found
this helpful
They have left us with no hot water for 8 days now and the service is diabolical. They're consistently rude and interrupt me when I tried to explain the urgency of the situation and the distress it has caused me to have to walk around and go to work with conditioner in my hair and soap still on my skin. There is little communication between staff members as well as with the plumbers, and 3 times we have been promised that a plumber will arrive to fix the issue and all 3 times we were let down. Because of this situation we have had to drive from Oxford to our family home in Essex at the weekend just to shower and we have gone several days without being able to shower. I deeply regret having ever used this agency, so all please be aware before putting your trust in them, they are a certified legitimate companywho seem to act more like cowboys and for this reason we will be handing in our notice and moving elsewhere
What agent could do to change your mind?
Very high at ‚£250 but was happy to pay as we love the property and knew we would take good care of it
Attached Filesnbsp;
Comment on agent fees
Very high at ‚£250 but was happy to pay as we love the property and knew we would take good care of it
5
people found
this helpful
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