Dealing with this company is hideous! after 7months of complaints they've managed to sort out NOTHING! I would advise anyone thinking of using them to stay well clear! There fees are overpriced and the spill they give on a place is total rubbish, after continues lies from them we have now had to refuse paying the rent in order of them sorting out the problems, I understand estate agents don't have the best reputation but these people really take the piss!!!!!