We recently purchased a flat through Kerr and Co with Andrew Teague as our agent. The process was very protracted through no fault of Kerrs, and Andrew maintained his interest in the purchase throughout the time he had dealings with us. He was excellent at keeping in touch with both us and our conveyancing solicitor throughout the process ( I took phone calls from him whilst bicycling in Cornwall and walking in the Scottish highlands! )and he was always prompt to answer any queries we had and addressed any concerns we had to the vendor. He always made it possible for us to access the property when we needed to during the purchasing period. He did a very good job.