“We have found the property letting service to be unhelpful ......”
1 Star Review
Aug 03,2015
By:
'Joe'
Aug 03,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: OL10
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Tenant)
Postcode: OL10
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people found
this helpful
We have found the property letting service to be unhelpful and uninformative for tenants. Charlotte Meeks has been particularly dismissive, rude and arrogant - on the phone and in person. This has caused unnecessary stress in an already difficult and unsettling situation.
We are also taking the complaint further to find out if they are sufficiently informative about their fees. The first mention of the £180 fee is on a form at the point of application. It is not on the website or discussed prior to the application.
This could have been avoided if Charlotte had treated us like human beings - instead she chose to be rude and disinterested. At one point she repeatedly talked about email being sent to
What agent could do to change your mind?
Not clear enough or discussed.
Attached Filesnbsp;
Comment on agent fees
Not clear enough or discussed.
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