0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 06,2011
Nov 06,2011
2
people found
this helpful
this helpful
This organisation is just beyond rude, they are monosyllabic, brusque and unhelpful on the phone, do not reply to emails and when I have been forced to visit in person they are belligerent, confrontational and discourteous. They do not look you in the eye , they make you repeat everything, while a group of others sit and stare at you. For a woman this is not a positive environment.
However beyond their rudeness which is what defines them, they are ineffective. They do not sort out problems, they do not report issues to their landlords, they stonewall and sidestep. In fact if a visit to the office does not take place they ignore any communications. Even when in the (shabby) office meeting, the correct person is never there and that notional empowered person does not ever call.
I have on and off for 5 years been trying to get a problem resolved - as I never ever get a response despite continuous attempts I give up and go away until it becomes too much again.
I do not know who does use their service (and I use the term loosely) I would be fascinated to hear a response here from someone who has managed to do business with this appalling outfit.
I find it shocking that this organisation continues to do business. They are the epitome of unprofessional.
AVOID in any capacity.
However beyond their rudeness which is what defines them, they are ineffective. They do not sort out problems, they do not report issues to their landlords, they stonewall and sidestep. In fact if a visit to the office does not take place they ignore any communications. Even when in the (shabby) office meeting, the correct person is never there and that notional empowered person does not ever call.
I have on and off for 5 years been trying to get a problem resolved - as I never ever get a response despite continuous attempts I give up and go away until it becomes too much again.
I do not know who does use their service (and I use the term loosely) I would be fascinated to hear a response here from someone who has managed to do business with this appalling outfit.
I find it shocking that this organisation continues to do business. They are the epitome of unprofessional.
AVOID in any capacity.
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Opening Hours
Address
Empire Lets
75a Forest Road
Walthamstow,London
Greater London
E17 6HF
02085278595
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- E17
- E4
- E10
- E15
- E6
- IG2
- IG6
- IG8
- N15
- N17
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Nov 06,2011
Nov 06,2011
2
people found
this helpful
this helpful
This organisation is just beyond rude, they are monosyllabic, brusque and unhelpful on the phone, do not reply to emails and when I have been forced to visit in person they are belligerent, confrontational and discourteous. They do not look you in the eye , they ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:27 AM 05/11/2018 by N Para
