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Forefront Property Ltd
18 Basepoint Business Centre
Swindon
Wiltshire
SN5 7EX
01793 684990
Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 75% | 75% | £265,000 | £345,000 |
Lettings | 100% | 99% | £595 | £900 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
2 | 0 | 0 | 1 | 2 | 0 | 1 | 0 | 0 | 3 |
No Properties
I am sorry you felt that you had a poor experience with Forefront as we work hard to provide our customers with a high standard of service.
My name is Emma and I spoke to you and your Wife when you called to arrange the viewing. Unfortunately the times you and your wife had together were limited due to work and your plans to go away at the weekend. Also the person living in the property was away that weekend so trying to fix a time was proving difficult. I suggested the option of your wife going on her own as you had both already viewed the property twice and only live a few doors down. Under these circumstances I felt this was a reasonable suggestion given your keenness to view again.
With this particular property the person living there agreed to do the viewings due to the times most people were able to view and we had arranged over 19 appointments since your last viewing in May. I advised we had offers on the table as I didn't want you to miss out on putting an offer forward given you were going away and had already seen the property. Unfortunately the lack of time available and the combined holiday plans meant we weren't able to get you a viewing for that week but we could have tried for the week after if you had wanted. Your wife thanked me for my help and ended the call.
Again I'm sorry you felt you had a negative experience with Forefront, however I felt I tried my best to help you under the circumstances. Kind regards Emma