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Forefront Property Ltd
18 Basepoint Business Centre
Swindon
Wiltshire
SN5 7EX
01793 684990
Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 75% | 75% | £265,000 | £345,000 |
Lettings | 100% | 99% | £595 | £900 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
2 | 0 | 0 | 1 | 2 | 0 | 1 | 0 | 0 | 3 |
No Properties
Our receptionists take calls that we can't answer, due to us being on other calls or on appointments. They are very professional and courteous . I have this service in place so that even if I have 5 staff and they are all on the phones when the 6th call comes in then it diverts to a company called Arbell who are very friendly and pass on a message. Most agents have a voice mail, but in the interests of customer service I prefer customers speaking to a human rather than a machine, so it is disappointing to have received a negative response to something that I feel is good customer service.
As you are aware I am the owner of the business and at no point did I feel my behaviour was rude as we strive to be as professional and polite as possible, so it is disappointing to hear this when I only had your best interests at heart and wanted to sell your property as efficiently as possible. I hope this response goes someway to explain and wish you well.
Kind regards, Tristan Brown, Director, Forefront Property Ltd