0% lettings valuation accuracy
33% lettings fee satisfaction
May 29,2015
May 29,2015
5
people found
this helpful
this helpful
I paid a holding deposit and up until that point they were great. From the moment I paid their service dropped drastically.
The following is what happened
They insisted that my guarantor who lives outside London must come to ondon to sign the form in front of them and I couldn't get it signed before a witness. I even offered to do it via Skype, instead my 70 y/o guarantor had to go down to their office so the cow boys there could see him sign a piece of paper. A multi million pound mortgage offer goes through less red tape!
I was threatened that if he did not go down to their office I would loose my holding deposit and it also could only bo done at time that suited them i.,e. not a weekend but during a working day, meaning he had to take a day off work.
When I went to review (and potentially sign) the contract they came up with the most extortionate fees which were never originally mentioned discussed or agreed, they totalled about ‚£600 in total (they charge ‚£150 to do a land reg check on the guarantor), this in actual fact costs ‚£3 online to do. And then they tried charging a whole list of other fees, and since there were 2 of us moving in it was all x by 2.
Had I known any of this beforehand I would never have paid the holding deposit. Since I then refused to pay the fees which I simply couldnt afford tand they* withheld my money.
The following is what happened
They insisted that my guarantor who lives outside London must come to ondon to sign the form in front of them and I couldn't get it signed before a witness. I even offered to do it via Skype, instead my 70 y/o guarantor had to go down to their office so the cow boys there could see him sign a piece of paper. A multi million pound mortgage offer goes through less red tape!
I was threatened that if he did not go down to their office I would loose my holding deposit and it also could only bo done at time that suited them i.,e. not a weekend but during a working day, meaning he had to take a day off work.
When I went to review (and potentially sign) the contract they came up with the most extortionate fees which were never originally mentioned discussed or agreed, they totalled about ‚£600 in total (they charge ‚£150 to do a land reg check on the guarantor), this in actual fact costs ‚£3 online to do. And then they tried charging a whole list of other fees, and since there were 2 of us moving in it was all x by 2.
Had I known any of this beforehand I would never have paid the holding deposit. Since I then refused to pay the fees which I simply couldnt afford tand they* withheld my money.
What agent could do to change your mind?
Act ethically Be transparentAttached Filesnbsp;
Comment on agent fees
Complete rip off and lack of transparency
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
30th Jan 2017
reviewed by 'Louise'
29th May 2015
reviewed by 'Sebb'
Opening Hours
Address
Global Realty
426 Finchley Road
Hampstead,London
Greater London
NW2 2HY
020 7435 0044
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 33% | £845 | £1,450 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jan 30,2017
Jan 30,2017
0
people found
this helpful
this helpful
Very Rude and Aggressive - Avoid this company
They are liars and thieves. I called them to ask about a property I was interested in and was given the biggest load of bullshit over the phone.
i asked about the all inclusive bills and was ...
read full review
read full review
Comment on agent fees
WASTE OF TIME. The fees quoted even before I viewed the property was more than any agent I had spoken with. I will be going with Foxtons.
Was this helpful?
Yes
Yes
May 29,2015
May 29,2015
5
people found
this helpful
this helpful
I paid a holding deposit and up until that point they were great. From the moment I paid their service dropped drastically.
The following is what happened
They insisted that my guarantor who lives outside London must come to ondon to sign the form in ...
read full review
read full review
What agent could do to change your mind?
Act ethically Be transparentAttached Filesnbsp;
Comment on agent fees
Complete rip off and lack of transparency
Was this helpful?
Yes
Yes
“This so-called lettings agency are possibly the most untrustworthy unprofessional ......”
Mar 10,2015
Mar 10,2015
3
people found
this helpful
this helpful
This so-called lettings agency are possibly the most untrustworthy unprofessional people I've ever had the misfortune to come across.
1. The Tenancy Agreement they asked me to sign was so out of date it didn't properly refer and explain the Tenancy Deposit Scheme
2. They refused to ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
