Robin Thomson
Nottingham, NG1
1/5, 5 reviews
20% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

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2021 allAgents Estate & Letting Agents Awards


“Having rented out a property for our student year with ......”

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Apr 27,2015
Minithumbdown
By: 'Word'
Apr 27,2015
8 people found
this helpful
Having rented out a property for our student year with robin Thompson we will never use them again. The actual property has had so many problems which the landlord has been extremely reluctant to resolve. Moreover, robin Thompson have been unsupportive throughout these problems. The communication between tenant, estate agent and landlord has been poor, causing many frustrations and high stress. Many issues with the property have been blamed on the tenants and previous similar problems have been denied, even when there's proof of them happening. The tone in emails has been condescending and unhelpful, with the impression of everything being swept under the rug. After almost a whole uni year of dealing with them, we would strongly advise other students to avoid them. 2/10
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Opening Hours
Address

Robin Thomson
53 Mansfield Road
City Centre,Nottingham
Nottinghamshire
NG1 3FH
0115 9418712

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 3 0 0 0 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Boycott...”

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Nov 30,2019
Minithumbdown
By: 'ella'
Nov 30,2019
0 people found
this helpful
Absolutely awful, myself and 10 flat mates put deposits down on a property, to be told that the property had in fact already been given to another group of 10. No apology at all. Left us looking for a new student house last minute which has been ...
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“Where to start?Our flat was not fit for living ......”

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Jun 24,2017
Minithumbdown
By: 'Disgruntled'
Jun 24,2017
3 people found
this helpful
Where to start? Our flat was not fit for living in when we moved in, dust everywhere, dead spiders, corners of cupboards had thick yellow tar (previous occupant had been a smoker), marks on furniture, broken loft hatch, bed had yellow stains on it...told ...
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Comment on agent fees
All fees are extortionate. Fees for this company are no different.
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“I have never had such a bad customer experience as ......”

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Dec 30,2016
Minithumbdown
By: 'disgruntled'
Dec 30,2016
7 people found
this helpful
I have never had such a bad customer experience as with this firm. I was interested in a property and my calls were never returned, Robin Thomson himself was never available and the lady I spoke to was actually rude when I commented on this....
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“The worst customer service experience I have ever had with ......”

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Aug 31,2016
Minithumbup
By: 'Cato'
Aug 31,2016
7 people found
this helpful
The worst customer service experience I have ever had with a lettings agency ever. First time I called the lady I spoke to (31st of August 2016 at around 11:00 AM) just hung up on me. I called about 2 minutes later to inquire about a property and ...
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“Having rented out a property for our student year with ......”

Share on :
Apr 27,2015
Minithumbdown
By: 'Word'
Apr 27,2015
8 people found
this helpful
Having rented out a property for our student year with robin Thompson we will never use them again. The actual property has had so many problems which the landlord has been extremely reluctant to resolve. Moreover, robin Thompson have been unsupportive throughout these problems. The ...
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Robin Thomson, Nottingham NG1 3FH


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