“We had our house on the market with them for 4 ......”

Apr 06,2015
By: 'Shirley'
Apr 06,2015
1 people found
this helpful
We had our house on the market with them for 4 years we found them to be not very helpful in advising us on the best way to sell our house.

We have decided to try a different agent and notified Ryder and Dutton of this. We asked for the sale board to be removed ASAP, which they did by sending a Guy with a large crowbar to jimmy it off the wall taking a lot of the brick pointing with it!!!!!
Phoned to complain and was informed it was not them that's to blame, but the sign company they use. I think you should take responsibility and say that little word SORRYr
Will not be using your services again.
What agent could do to change your mind?
When we reported the damage to their office they should have sorted the problem not passed the buck
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Was this helpful? Yes
By: Jonathan Fielding
Apr 07, 2015
We are sorry that we have not been able to achieve the sale price that you had been hoping for. Market conditions have been challenging in recent times as you no doubt experienced with your previous agent. Offers were received but not at the level you required. You did increase your price despite the property not being sold at the original price.

Our for sale boards are the responsibility of our board contractors and they were asked to contact you without delay in order to resolve your complaint and rectify any damage that they may have caused.

We are sorry that our service has not matched with your expectations and we wish you luck with your endeavours to sell.

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Ryder & Dutton

7 Union Street Oldham
Greater Manchester

0161 652 1234

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