Gould & Harrison
Ashford, TN24
4.8/5, 54 reviews
94% recommended
100% sales valuation accuracy
92% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

“This is the worst agency I have ever got in ......”

Share on :
Mar 11,2015
Minithumbdown
By: 'X'
Mar 11,2015
2 people found
this helpful
This is the worst agency I have ever got in to. I have never been so frustrated when comes to deal with taking care of simple stuff like calling my gas supplier or managing the property.
Was this helpful? Yes
By: Lee Blackman
Feb 02, 2017
Having not received any reply to our efforts to make contact I am sorry to see this unverified and rather negative review remains on our page, unfairly.

As a letting agent we are unable set up accounts for utilities for incoming tenants as this is not a permitted activitiy. Nobody can set up accounts in other peoples names for obvious reasons. Whilst we are happy to accept constructive feedback these comments are not justified.

We have made continued efforts to discuss this matter along with many other issues with AllAgents but remain without response.
By: Lee Blackman
Mar 29, 2015
Clearly you have some strong feelings concerning your experiences with the branch which I am eager to understand more fully. If you would kindly make yourself known to us I will be pleased to review your files and discuss your experiences, sadly from the "X" you have used here I can't tell who you are or which property your concerns may relate to.

We have many extremely satisfied landlords and tenants and maintain excellent communication with all. If at any point our service were to have fallen below the very high standards we set for ourselves I would not defend this, I would however at least appreciate the opportunity to discuss matters with you.

Regards

Lee Blackman
Gould Harrison

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Gould & Harrison
1 Middle Row, High Street
Ashford
Kent
TN24 8SQ
01233 646411

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 92% £22,000 £750,000
Lettings 100% 99% £695 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 2 1 34 0 11 0 1 2
Areas covered
  • TN23
  • Boughton Lees
  • TN24
  • Brook
  • TN25
  • Kennington
  • TN26
  • TN27
  • CT4
  • CT21
  • Wye
  • Charing
  • Brabourne
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS Move With Us
Latest Properties

No Properties

“Gould & Harrison provided a professional, cou......”

Share on :
May 20,2020
Minithumbup
Lee
By: 'Dan Wooller'
May 20,2020
0 people found
this helpful
Gould & Harrison provided a professional, courteous and efficient service. I was kept well informed and updated throughout the sale of my property. I would highly recommend Lee and his team....
read full review
Was this helpful? Yes

“I can't praise Lee and his team enough. I decided ......”

Share on :
Jan 09,2020
Minithumbup
By: 'Natalie Chappell'
Jan 09,2020
1 people found
this helpful
I can't praise Lee and his team enough. I decided to go with Gould Harrison on gut instinct and I wasn't wrong. They were brilliant from start to finish I couldn't have asked for more. Thank you!...
read full review
Was this helpful? Yes

“We sourced our rental accommodation through G......”

Share on :
Nov 19,2019
Minithumbup
By: 'Leonardo Rossetti'
Nov 19,2019
1 people found
this helpful
We sourced our rental accommodation through Gould & Harrison and found them to be a very professional team of friendly agents. Hayley is the main agent whom we deal with and she's very helpful in every way, showing great care, commitment and clear, honest communication. I ...
read full review
Was this helpful? Yes

“Excellent Service!Having both purchased and......”

Share on :
Jul 14,2019
Minithumbup
By: 'Nick Eastwood'
Jul 14,2019
3 people found
this helpful
Excellent Service! Having both purchased and sold with G&H I can honestly say that their customer service, efficiency and approachable manner meant that the process was hastle free. The team dealt with enquiries in a timely manner ensuring that there was no delays. Their ...
read full review
Was this helpful? Yes

“Buy & Sell Through Gould Harrison...”

Share on :
Mar 04,2019
Minithumbup
Lee
By: 'Callum Thomson'
Mar 04,2019
5 people found
this helpful
Having purchased my property through Gould Harrison a couple of years ago and experiencing how they work from a buyers perspective, i would only ever of sold it through them when the time came as it recently did. Gould and Harrison dismiss the stereotypical estate ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Thanks to LEE and his team...”

Share on :
Nov 22,2018
Minithumbup
Lee
By: 'Mr &Mrs Yilmaz'
Nov 22,2018
4 people found
this helpful
We have used Gould&Harrison several times now, both when buying and selling our home and they have always been excellent! Very professional and efficient. Everything you hope for when buying or selling your home! We can highly recommend their service!! Thanks again...
read full review
Was this helpful? Yes

“Great Service...”

Share on :
Sep 13,2018
Minithumbup
Lee
Jo
By: 'Razbee'
Sep 13,2018
4 people found
this helpful
Professional and efficient service from Lee and Jo at Gould and Harrison Ashford .Just bought a house from them, it was a smooth transaction and even had the keys dropped at our place on completion, great service .Thank you team G&H....
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Excellent Service!...”

Share on :
Aug 13,2018
Minithumbup
Jo
Lee
By: 'R & T Brown'
Aug 13,2018
4 people found
this helpful
We sold our home with the help and support of the great team at Gould & Harrison whilst living abroad! Our property was listed on a Friday, with an offer of the full asking price achieved by the immediate Wednesday. Job Done! In particular I would ...
read full review
Comment on agent fees
Happy with the fee's.... worth every penny.
Was this helpful? Yes

“Excellent service on sales...”

Share on :
Aug 02,2018
Minithumbup
Lee
Jo
By: 'Mr&Mrs Lucky'
Aug 02,2018
3 people found
this helpful
We purchased a house through the Ashford branch ten years ago. We now have bought another property with the same branch. We have to say that the quality of service were even better this time! Mr Lee Blackman and his colleagues were very friendly,helpful ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Mission Accomplished!...”

Share on :
Jul 24,2018
Minithumbup
Lee
By: 'Bob & Jacqui Lambert'
Jul 24,2018
2 people found
this helpful
The whole team at Gould Harrison successfully completed the task of finding a buyer and securing a sale on our behalf with professionalism and consummate efficiency. We were impressed with the way the suitability of potential buyers was identified and disruption from unnecessary viewings kept ...
read full review
Comment on agent fees
The fees were set at an acceptable rate and helped bring things to a satisfactory conclusion.
Was this helpful? Yes

“House sale!...”

Share on :
Jul 15,2018
Minithumbup
Lee
By: 'sellers'
Jul 15,2018
1 people found
this helpful
decent experience, quick sale - what we wanted, viewings arranged and overseen, price range for sale was honest, negotiations undertaken with buyer, GH chivvied solicitors along....
read full review
Comment on agent fees
competitive
Was this helpful? Yes

“Excellent Service...”

Share on :
May 11,2018
Minithumbup
Lee
By: 'C Anderson'
May 11,2018
3 people found
this helpful
We cannot believe how much better Gould Harrison were than estate agents we have used in the past. We highly recommend them as we had an excellent selling experience. Getting a great price and being looked after perfectly through the whole sale. We highly recommend ...
read full review
Comment on agent fees
Excellent and fair fees.
Was this helpful? Yes

“Perfection!!...”

Share on :
May 11,2018
Minithumbup
Lee
Jo
By: 'Perfection!!! :-)'
May 11,2018
2 people found
this helpful
Lee and the team at Gould and Harrison were brilliant from the start. We had our property sold, at above asking, within a couple of weeks. Could not be happier with the service we received....
read full review
Comment on agent fees
Excellent
Was this helpful? Yes

“House Purchase & Rental...”

Share on :
Apr 10,2018
Minithumbup
Hayley
Jo
By: 'Chris'
Apr 10,2018
4 people found
this helpful
We have used Gould & Harrison twice now for finding tenants and they have always been very thorough and professional, helping us to get everything set up in time for the tenants to move in. The staff are friendly and always want to help. We will ...
read full review
Comment on agent fees
Competitive Rates and good value.
Was this helpful? Yes

“I Bought my property, had the property Let out and ......”

Share on :
Jan 26,2018
Minithumbup
Lee
Hayley
By: 'Danny'
Jan 26,2018
4 people found
this helpful
I Bought my property, had the property Let out and now sold the property through Gould and Harrison. Lee is professional and a 'straight shooter' he gets the job done and effectively, no matter what the problem. Hayley had helped me a lot with management ...
read full review
Comment on agent fees
The fees were great, as no matter their agent could beat the fee, when looking for quotes.
Was this helpful? Yes

“I have been using the guys at Gould and Harrison ......”

Share on :
Dec 07,2017
Minithumbup
Jo
Lee
By: 'Leigh Thomas'
Dec 07,2017
7 people found
this helpful
I have been using the guys at Gould and Harrison for many years and I can honestly say that I intend to never use anyone else. The level of expertise and personal communication shown by them is absolutly second to none. As a seller through ...
read full review
Comment on agent fees
Very fair
Was this helpful? Yes

“The team especially Nigel and Jo were very, helpful, efficient ......”

Share on :
Nov 27,2017
Minithumbup
Nigel
Jo
By: 'Robert and Janet'
Nov 27,2017
5 people found
this helpful
The team especially Nigel and Jo were very, helpful, efficient and friendly when dealing with the sale of our mothers house. It made a difficult situation much easier for us. The house was sold within four days of going on sale. Would highly recommend to ...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes

“I was very impressed by the care and efficiency that ......”

Share on :
Oct 18,2017
Minithumbup
Lee
By: 'Tami'
Oct 18,2017
5 people found
this helpful
I was very impressed by the care and efficiency that Lee Blackman showed when looking after us when we brought our house. Lee was alway available and we felt we were in trusting hands. I also felt Lee always had our best interests at heart. ...
read full review
Comment on agent fees
Excellent
Was this helpful? Yes

“The sale of my property was dealt with efficiently. The ......”

Share on :
Oct 13,2017
Minithumbup
Nigel
Lee
By: 'Sue'
Oct 13,2017
4 people found
this helpful
The sale of my property was dealt with efficiently. The valuation was realistic with no pressure or hard sell to sign up . I received an excellent service my main point of contact was Nigel Gould but in his absence both Lee and Jo of were ...
read full review
Comment on agent fees
1% excellent
Was this helpful? Yes

“Excellent care from initial approach to exchange of contracts. I ......”

Share on :
Oct 05,2017
Minithumbup
Lee
By: 'Jockuk'
Oct 05,2017
6 people found
this helpful
Excellent care from initial approach to exchange of contracts. I had used them in the past for a pre-purchase valuation. Lee Blackman is pretty tenacious when he sees a good buyer. I'd much rather be dealing with experienced, respected professionals in the local market than ...
read full review
Comment on agent fees
1% and worth it. Amazing how much work goes on behind the scenes to secure a sale at the right price.
Was this helpful? Yes

“Very pleased with Lees help to buy the property.We ......”

Share on :
Sep 18,2017
Minithumbup
Lee
By: 'Maria'
Sep 18,2017
5 people found
this helpful
Very pleased with Lees help to buy the property. We did like the attitude of this state agent. Honest and helpful Thank you...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Lee was our main contact, but when not there both ......”

Share on :
Sep 04,2017
Minithumbup
Lee
Nigel
By: 'BrianMS'
Sep 04,2017
6 people found
this helpful
Lee was our main contact, but when not there both Nigel and Jo were always very helpful. Lee came into his own when there was a problem and his persistence really paid off. Lee's assessment was realistic from the start; he set our expectations about ...
read full review
Comment on agent fees
Fees were reasonable
Was this helpful? Yes

“I have always found Gould Harrison very helpful and Professional. ......”

Share on :
Aug 29,2017
Minithumbup
Nigel
By: 'Penny?'
Aug 29,2017
5 people found
this helpful
I have always found Gould Harrison very helpful and Professional. I have known Nigel Gould for many years. He and his team have helped me buy property and rent out properties. They keep you informed of what's going on, to keep you in the loop. ...
read full review
Comment on agent fees
Quite teasonable
Was this helpful? Yes

“i used Gould and Harrison to sell my property in ......”

Share on :
Aug 28,2017
Minithumbup
Lee
By: 'Name'
Aug 28,2017
6 people found
this helpful
i used Gould and Harrison to sell my property in Ashford, they responded promptly and provided me with useful advice on what we needed to do to make the property ready to sell and having completed the house sold promptly. They (Lee) kept me updated ...
read full review
Comment on agent fees
GOOD FEES FOR A GREAT SERVICE
Was this helpful? Yes

“I used G&H for the sale of a flat ......”

Share on :
Aug 20,2017
Minithumbup
Lee
Jo
By: 'Lida'
Aug 20,2017
6 people found
this helpful
I used G&H for the sale of a flat in Ashford. I am very happy with the service they provided. They were professional and efficient. They responded to me in a timely manner. They chased the prospective buyer when required....
read full review
Comment on agent fees
Their fees were very reasonable.
Was this helpful? Yes

“Once again Gould Harrison delivered. From the initial valuation through ......”

Share on :
Aug 17,2017
Minithumbup
Lee
Jo
By: 'A.Bartlett'
Aug 17,2017
8 people found
this helpful
Once again Gould Harrison delivered. From the initial valuation through to completion, Lee, Jo and Nigel managed the whole process with excellent communication which made for a smooth and as stress free as possible transaction. A highly professional outfit that I will be definitely using ...
read full review
Comment on agent fees
Very competitive and transparent
Was this helpful? Yes

“Rapid evaluation of the property and marketing. Lots of interest. ......”

Share on :
Aug 09,2017
Minithumbup
Lee
Jo
By: 'S. O'Connor'
Aug 09,2017
8 people found
this helpful
Rapid evaluation of the property and marketing. Lots of interest. Gould and Harrison managed all visits and identified prospective buyers resulting in a successful negotiation and sale. Good communication throughout. Thanks particularly to Lee and Jo....
read full review
Comment on agent fees
OK
Was this helpful? Yes

“Very Impressed with the service we received from Lee, who ......”

Share on :
Jul 27,2017
Minithumbup
Lee
By: 'Above and beyond expectations of service'
Jul 27,2017
9 people found
this helpful
Very Impressed with the service we received from Lee, who was actually our sellers estate agent but went out of his way to make our buying experience as stress free as possible We received regular updates,info and help to speed up the process which ...
read full review
Was this helpful? Yes

“The property I was selling is highly niche and period ......”

Share on :
Jul 24,2017
Minithumbup
Lee
By: 'Sell and Purchase'
Jul 24,2017
9 people found
this helpful
The property I was selling is highly niche and period and therefore required an agent who conducted the viewings to have an excellent knowledge of its build, features and history. Lee fulfilled all of these requirements. With much patience and tenacity Lee presented my home ...
read full review
Comment on agent fees
Market rate
Was this helpful? Yes

“Easy to get through to the office in Ashford, always ......”

Share on :
Jul 17,2017
Minithumbup
Lee
Nigel
By: 'Adam Lord'
Jul 17,2017
10 people found
this helpful
Easy to get through to the office in Ashford, always there is someone of the team friendly, polite, patient and professional answering my questions or requests. The team priced my house at the right price and sold it within two weeks. I was kept informed ...
read full review
Comment on agent fees
The fee was correct for the service I received.
Was this helpful? Yes
Staff picture Lee
(41)
Staff picture Jo
(19)
Staff picture Nigel
(10)
Staff picture Hayley
(2)
Staff picture Katie
(0)
Staff picture Sadie
(0)
Staff picture Nicola
(0)
Staff picture Karin
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:57 PM 03/06/2019 by Lee Blackman

Awards won by Gould & Harrison, Ashford TN24 8SQ


As Seen On

Find the Best Agent to
Sell or Rent Your Home