“Well what can I say I am disgusted by the ......”
1 Star Review
Mar 09,2015
By:
'Hayley'
Mar 09,2015
Branch: Tamworth, 4 Victoria Road,
Services: Lettings (as a Landlord)
Rent PCM: £495
Would you recommend?: No
Postcode: B77
Branch: Tamworth, 4 Victoria Road,
Lettings (as a Landlord)
Rent PCM: £495
Postcode: B77
6
people found
this helpful
Well what can I say I am disgusted by the lack of professionalism and service that the Tamworth branch provide you call and get through to Atherstone to be told no one in Tamworth is answering the phones! Is the branch closed? I have been advised by another agent that I am selling my property through that it looks like the tenant has moved out when I questioned this I was told yes the keys had been returned by they wasn't sure and they would come back to me this was almost a week ago. How hard can the question be if you need to phone a friend please do so but all I want to know if the property vacant and why I have not been contacted and informed?! They seem to be the most inexperienced people I have had every had dealings with I am surprised they are still in business. I pay them 12% to manage my property they have never once been round and I am constantly having to chase the rent, funny as when you are on hold trying the get through the MD is ranting on about how great the rent guaranteed service is and that after 14 days without chasing the money is put into your account, well it doesn't seem to happen with me do so that is a lie! I would never ever recommend this company to anyone they are shocking and do not deal with any complaints or issues, maybe the lack of experience means they cannot, who knows? I would like to say who I deal with but they seem to have a high turnover of staff so I always deal with someone difference, I wonder why they have a high turnover.
6
people found
this helpful
Was this helpful?
Yes