Forest Hill, London, SE23
4.8/5, 170 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
93% lettings fee satisfaction
Daiseylets | Residential Property Management & Lettings

“Daisylets have handled my two rental properties since I bought ......”

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Mar 02,2015
Minithumbup
By: 'Carol Tagg'
Mar 02,2015
0 people found
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Daisylets have handled my two rental properties since I bought them 5 years ago. They have always provided a prompt, efficient and very friendly service to both me and my tenants. On each of the occasions I have had to find new tenants they have promptly found a range of prospective tenants, and complied with my wishes to meet the tenants before deciding who to give the tenancy to. There have been no gaps on either of my properties being tenanted. When there have been any maintenance issues they have been dealt with swiftly and professionally, always taking into consideration costs to me and convenience to my tenants. I cannot praise their service highly enough and have recommended them to several friends, both looking for agents to manage their rental properties and to friends looking for property to rent. As they have grown they have maintained a very personal feel which makes one feel one is not just a nameless, faceless number in the system, but a real person that Daisylets wants to provide the best service for.
Comment on agent fees
Very reasonable
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Opening Hours
Address

Daisy Lets & Sales
5 London Road,
Forest Hill,London
Greater London
SE23 3TW
0208 299 9035

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £850,000 £1,070,000
Lettings 96% 93% £510 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
80 0 74 10 2 0 0 0 4 0
Areas covered
  • SE22
  • SE27,SE20,SW16
  • SE23
  • SW2, SE11
  • SE26
  • East Dulwich Forest HillSydenhamPeckham RyeNunheadHerne HillBrockley
  • SE21
  • SE5
  • SE4
  • SE15
  • SE6
  • SE14
  • SE24
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties
Images & Videos

“I have been a tenant renting through Daisy Le......”

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May 21,2020
Minithumbup
Maxine
By: 'Nora Helal'
May 21,2020
0 people found
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I have been a tenant renting through Daisy Lets & Sales for the past 9 years. I have had very good service from them throughout. I am particularly appreciative of the brilliant assistance provided by Maxine Segue. In the latter part of my tenancy, she was incredibly ...
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“Great service. I couldn't be happier...”

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May 21,2020
Minithumbdown
Justin
By: 'Ezme P'
May 21,2020
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Great service. I couldn't be happier with Justin, he was communicative and super helpful. I managed to rent a lovely flat even during COVID and thing ran smoothly, to plan and I was always kept informed. Recommend Daisy lets!...
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“Rented through Daisylets for six years - very......”

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May 20,2020
Minithumbup
Maxine
By: 'Jessie Ellerby-Jones'
May 20,2020
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Rented through Daisylets for six years - very professional service and great support during check-in, throughout our tenancy and at check-out. We mainly dealt with Maxine who was friendly and helpful. Would happily recommend!...
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“Maxine is great....”

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May 14,2020
Minithumbup
Maxine
By: 'Naomi Barnard'
May 14,2020
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Once Maxine started working with us, a long-standing issue we had with a leaky shower was resolved. She was empathetic and caring and did all she could to sort things out quickly....
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“Helpful staff. Happy to get my full deposit b......”

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May 14,2020
Minithumbup
Maxine
By: 'Donal Pywell'
May 14,2020
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Helpful staff. Happy to get my full deposit back. Always easy to contact. Made the whole process very swift and easy....
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“Maxine has been the best letting agent I have......”

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May 14,2020
Minithumbup
Maxine
By: 'Harriet Eyres'
May 14,2020
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Maxine has been the best letting agent I have dealt with since moving to London. She has been extremely reasonable and a pleasure to speak with. Thanks again Maxine!! Harriet...
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“Great support from Maxine @ Daisy Lets...”

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May 13,2020
Minithumbup
Maxine
By: 'Rick Holloway'
May 13,2020
0 people found
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Maxine @ Daisy Lets has been a great help with managing a property during the rental period and also with preparing the property for sale by dealing with the departing tenant. Her responses were fast, efficient and informative and continued to be so even during lockdown. ...
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“Great experience with Daisylets...”

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Apr 01,2020
Minithumbup
Justin
By: 'Annie'
Apr 01,2020
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Justin has been extremely helpful from viewing the property to the final stage of the process. He has always been very understanding and replied promptly to our requests and messages....
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“Clare was amazing! so nice and accommodating ......”

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Mar 19,2020
Minithumbup
Clare
Nella
By: 'Peter Beirne'
Mar 19,2020
0 people found
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Clare was amazing! so nice and accommodating to all our need. Great service and really knowledgeable. Nella as also been excellent and very efficient in ensuring our move is as comfortable as possible...
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“Clare and Ed were both so helpful and honest.......”

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Mar 11,2020
Minithumbup
Ed
By: 'Lauren Cocklin'
Mar 11,2020
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Clare and Ed were both so helpful and honest. We really appreciate all their efforts especially being so patient with the negotiations between ourselves and the landlord. Would highly recommend this team for your search....
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“Very helpful and efficient! Nella and Clare ......”

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Feb 28,2020
Minithumbup
Nella
Clare
By: 'Beth Rowley'
Feb 28,2020
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Very helpful and efficient! Nella and Clare were on hand to answer any questions we had and made us feel very relaxed about the process....
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“Clare has been friendly and accommodating thr......”

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Feb 26,2020
Minithumbup
Clare
By: 'Louis Brooks'
Feb 26,2020
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Clare has been friendly and accommodating throughout the letting process. She has been responsive over email and phone contact as well as knowledgeable about the property....
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“Quick to reply and easy to understand.Clare......”

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Feb 11,2020
Minithumbup
Clare
Justin
By: 'Solomon h flynn'
Feb 11,2020
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Quick to reply and easy to understand. Clare rang me and made sure to explain everything in detail. It's been a pleasure dealing with her, I would recommend to a friend...
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“An excellent experience...”

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Feb 05,2020
Minithumbup
Clare
By: 'Ashley'
Feb 05,2020
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An excellent experience. The agent (Clare) was very friendly, communicative, and helpful and the whole process has been straightforward and easy . They've really taken the pain out of finding somewhere to live!...
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“I lived in a property managed by Daisy Lets f......”

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Feb 05,2020
Minithumbup
Maxine
By: 'Bryan Ceronie'
Feb 05,2020
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I lived in a property managed by Daisy Lets for three years. I had a number of notable exchanges with our agent Maxine Segrue. She was effective in replying to our questions and answered promptly and professionally. When we ran into problems at home she ...
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“I liked Daisy Lets....”

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Feb 03,2020
Minithumbup
Maxine
By: 'Julian Wakeling'
Feb 03,2020
0 people found
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I liked Daisly Lets. The staff were nice and the service was good. It was a positive experience. I'd recommend them....
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“Ed Ogden and his team have provided an excell......”

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Jan 30,2020
Minithumbup
Ed
By: 'Siva Arul-Pragasam'
Jan 30,2020
0 people found
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Ed Ogden and his team have provided an excellent service throughout the period from 2003 when I initially started using them. They have always been very professional in their work and fair to tenants and landlords. I can very comfortably recommend Daisy Lets to prospective landlords ...
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“great service...”

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Jan 29,2020
Minithumbup
Clare
By: 'Henry Morris'
Jan 29,2020
0 people found
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Thanks to the daisy lets team for their great service , quick and responsive. Clare was very helpful in showing us around the property and helping us with our offer....
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“My wife and I were extremely impressed with D......”

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Jan 17,2020
Minithumbup
Nella
Justin
By: 'Alec Harper'
Jan 17,2020
0 people found
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My wife and I were extremely impressed with Daisy Lets from the get go. It was a smooth process the whole way through, and we were most Impressed with the people who helped us. They were all kind and welcoming, cementing the feeling that we ...
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“Brilliant customer service and very quick res......”

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Jan 13,2020
Minithumbup
Clare
By: 'Philip Coyle'
Jan 13,2020
0 people found
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Brilliant customer service and very quick responses to our questions. I am very happy with the overall service with Clare being great throughout. She was very easy to go to if we had any issues and made the process very smooth....
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“It's been a pleasure to work with Daisy Lets...”

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Jan 10,2020
Minithumbup
Maxine
Tanya
By: 'Andrew Hammond'
Jan 10,2020
0 people found
this helpful
Maxine was a pleasure to work with, responding quickly to my questions and emails. She offered help when needed and was very effective at getting any jobs that needed doing done. In general all of the staff at Daisy Lets have been very helpful and ...
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“Very efficient service provided, informative ......”

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Dec 06,2019
Minithumbup
Clare
By: 'Michael Brown'
Dec 06,2019
0 people found
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Very efficient service provided, informative at the viewing and able to answer all questions we had over the phone or email in good time....
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“Maxine is an excellent property manager for the flat I ......”

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Dec 03,2019
Minithumbup
Maxine
By: 'Hayley'
Dec 03,2019
0 people found
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Maxine is an excellent property manager for the flat I let via Daisy Lets. She is friendly, helpful and ensures any issues are resolved as quickly as possible and to a good standard. She goes above and beyond e.g. she came to the rescue ...
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“Maxine went above and beyond to help us with ......”

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Nov 29,2019
Minithumbup
Maxine
By: 'Victoria'
Nov 29,2019
0 people found
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Maxine went above and beyond to help us with our final tenancy check out. She went out of her way to come to our property and let in the cleaners when we couldn't. Thank you Maxine!...
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“I was delighted with the service from Daisy Lets...”

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Nov 27,2019
Minithumbup
Nella
Edward
By: 'Andrea'
Nov 27,2019
0 people found
this helpful
I was delighted with the service and experience I had with Daisy Lets. They have a great understanding of the market, the whole team are very professional and helpful and I found everyone really friendly to deal with. They also found me some great new ...
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Staff picture Ed
(9)
Staff picture Maxine
(30)
Staff picture Cheyenne
(29)
Staff picture Clare
(25)
Staff picture Nella
(21)
Staff picture Justin
(11)
Staff picture Tanya
(3)
Staff picture Natasha
(2)
No image available Edward
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Daisylets is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.

Daisylets is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.

All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams

Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.

If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.

If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 165 Lordship Lane or
online atwww.tpos.co.uk
Last updated at 4:31 PM 05/02/2015 by allAgents

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Daisy Lets & Sales

Branch - Forest Hill, London, SE23