Forest Hill, London, SE23
4.9/5, 508 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
98% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“Rebecca was super helpful and made me feel at......”

Share on :
Apr 02,2024
Minithumbup
Nella
By: 'Flavia'
Apr 02,2024
0 people found
this helpful
Rebecca was super helpful and made me feel at ease throughout the process
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Northwood
5 London Road,
Forest Hill,London
Greater London
SE23 3TW
0208 299 9035

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £645,000 £1,070,000
Lettings 98% 97% £510 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
150 12 312 19 4 0 3 0 7 1
Areas covered
  • SE22
  • Forest Hill
  • SE23
  • Rye
  • SE26
  • East Dulwich
  • SE21
  • Herne Hill
  • SE20
  • Sydenham
  • SE4
  • Peckham
  • SE15
  • Nunhead
  • SE6
  • Brockley
  • SE5
  • SE24
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties
Images & Videos

“Collette and the Daisy let's team have been g......”

Share on :
Apr 18,2024
Minithumbdown
Collette
By: 'Carolyn'
Apr 18,2024
0 people found
this helpful
Collette and the Daisy let's team have been great throughout the whole process of letting out our flat....
read full review
Was this helpful? Yes

“Collette and the Daisy let's team have been g......”

Share on :
Apr 18,2024
Minithumbdown
Collette
By: 'Carolyn'
Apr 18,2024
0 people found
this helpful
Collette and the Daisy let's team have been great throughout the whole process of letting out our flat....
read full review
Was this helpful? Yes

“excellent service, excellent service,excellen......”

Share on :
Apr 16,2024
Minithumbup
By: 'Philip Collison'
Apr 16,2024
0 people found
this helpful
excellent service, excellent service, excellent service, excellent service, excellent service...
read full review
Was this helpful? Yes

“Rebecca and Ally from Northwood Estate agency......”

Share on :
Apr 11,2024
Minithumbup
Ally
Rebecca
By: 'Lonneke'
Apr 11,2024
0 people found
this helpful
Rebecca and Ally from Northwood Estate agency/ Daisy Lets were both highly professional. They found perfect tenants for our flat quickly and made the whole process very easy for us as first time landlords. I would highly recommend them....
read full review
Was this helpful? Yes

“Very good...”

Share on :
Apr 11,2024
Minithumbup
Maxine
By: 'Carlos'
Apr 11,2024
0 people found
this helpful
Always present and efficient. Collaboration and assistance during difficult times...
read full review
Was this helpful? Yes

“Smooth process with clear communication throu......”

Share on :
Apr 10,2024
Minithumbup
Rebecca
By: 'Elsie'
Apr 10,2024
0 people found
this helpful
Smooth process with clear communication throughout, happy with the services the friendly team provided...
read full review
Was this helpful? Yes

“Amazing! Attentive and accessible, so support......”

Share on :
Apr 08,2024
Minithumbup
Rebecca
By: 'David'
Apr 08,2024
0 people found
this helpful
Amazing! Attentive and accessible, so supportive and encouraging. Never felt rushed or under pressure. Rebecca was everything we needed all the way through these processes...
read full review
Was this helpful? Yes

“Rebecca...”

Share on :
Apr 04,2024
Minithumbup
Rebecca
By: 'Victoria'
Apr 04,2024
0 people found
this helpful
Rebecca has been really helpful and made the whole process stress free!...
read full review
Was this helpful? Yes

“Rebecca was super helpful and made me feel at......”

Share on :
Apr 02,2024
Minithumbup
Nella
By: 'Flavia'
Apr 02,2024
0 people found
this helpful
Rebecca was super helpful and made me feel at ease throughout the process...
read full review
Was this helpful? Yes

“Excellent and efficient service from Rebecca ......”

Share on :
Mar 26,2024
Minithumbup
Rebecca
Nella
By: 'kate start'
Mar 26,2024
0 people found
this helpful
Excellent and efficient service from Rebecca and Nella of Daisy Lets/Northwood...
read full review
Was this helpful? Yes

“I always have a positive experience with the ......”

Share on :
Mar 26,2024
Minithumbup
Rebecca
By: 'Rhona'
Mar 26,2024
0 people found
this helpful
I always have a positive experience with the bubbly Rebecca and completely trust her to find me great tenants....
read full review
Was this helpful? Yes

“Rebecca managed the last marketing of my rent......”

Share on :
Mar 26,2024
Minithumbup
Rebecca
By: 'Emily'
Mar 26,2024
0 people found
this helpful
Rebecca managed the last marketing of my rental property was handled very effectively, securing professional tenants and no gap between tenancies. Great communication and good advice. Thank you....
read full review
Was this helpful? Yes

“Absolutely highly recommended...”

Share on :
Mar 26,2024
Minithumbup
Ally
Rebecca
By: 'Roberta'
Mar 26,2024
0 people found
this helpful
I’m personally coming from a very bad experience with estate agents , up to the point that push me to take the decision of changing house just for don’t deal with them anymore. Then I found Rebecca , working for Daisy agency who being so ...
read full review
Was this helpful? Yes

“Rebecca was very helpful from the first secon......”

Share on :
Mar 26,2024
Minithumbup
Rebecca
By: 'Stefano'
Mar 26,2024
0 people found
this helpful
Rebecca was very helpful from the first second we were in touch and guide us thorough all the process of viewing and documents until we finalised the contract. Great professionalism and very attentive and caring....
read full review
Was this helpful? Yes

“Northwood - Rebecca Customer Review...”

Share on :
Mar 14,2024
Minithumbup
Rebecca
By: 'Georgia'
Mar 14,2024
0 people found
this helpful
Our experience with Northwood was great. In particular Rebecca who was incredibly helpful throughout the entire process of moving into our new property. Her prompt communication, and expert guidance made the transition smooth and stress-free. We highly recommend her services to anyone in need of ...
read full review
Was this helpful? Yes

“Rebecca is the dream estate agent. She was so......”

Share on :
Mar 06,2024
Minithumbup
Rebecca
By: 'Sophie'
Mar 06,2024
0 people found
this helpful
Rebecca is the dream estate agent. She was so helpful and efficient!...
read full review
Was this helpful? Yes

“Rebecca helped us secure our dream house afte......”

Share on :
Mar 05,2024
Minithumbup
Rebecca
By: 'Lola Miller'
Mar 05,2024
0 people found
this helpful
Rebecca helped us secure our dream house after we’d struggled to find a place in London that we liked and could afford! She kept us in the loop and helped us put forward the best application possible....
read full review
Was this helpful? Yes

“Rebecca was really lovely and the first point......”

Share on :
Feb 27,2024
Minithumbup
Rebecca
Nella
By: 'Amarjita'
Feb 27,2024
0 people found
this helpful
Rebecca was really lovely and the first point of contact during the flat viewing. She continued to be helpful with the referencing process and clearly explained each of the steps. She was also very patient to answer any questions I had. I have also been ...
read full review
Was this helpful? Yes

“Great experience with property viewing and fu......”

Share on :
Feb 27,2024
Minithumbup
Rebecca
By: 'Edgaras'
Feb 27,2024
0 people found
this helpful
Great experience with property viewing and further communication regarding the overall process. Lovely to chat to and speedy responses. Thank you Rebecca....
read full review
Was this helpful? Yes

“Helpful agency let property with them for ten......”

Share on :
Feb 26,2024
Minithumbup
Maxine
By: 'Sue'
Feb 26,2024
0 people found
this helpful
Helpful agency let property with them for ten years Maxine property manager is very helpful and efficient...
read full review
Was this helpful? Yes

“Had a lovely experience with Rebecca, I am so......”

Share on :
Feb 24,2024
Minithumbup
Rebecca
By: 'Leesa'
Feb 24,2024
1 people found
this helpful
Had a lovely experience with Rebecca, I am so happy I was put in contact with her! Right from my enquiry all the way through to the viewing and offer acceptance has been a delightful experience and she has gone above and beyond to ensure ...
read full review
Was this helpful? Yes

“Maxine Segrue...”

Share on :
Feb 13,2024
Minithumbup
Maxine
By: 'Crepeau'
Feb 13,2024
0 people found
this helpful
Over the last 4 years, Maxine has been very helpful on all aspects of our tenancy. She was always pleasant and easy to deal with. Any issues with the property were handled professionally....
read full review
Was this helpful? Yes

“We were shown around a lovely property by Reb......”

Share on :
Feb 05,2024
Minithumbup
Rebecca
By: 'Ellie & Connor'
Feb 05,2024
0 people found
this helpful
We were shown around a lovely property by Rebecca who was brilliant and answered all of our questions. The process of securing the flat since then has been seamless and Northwood have been incredibly helpful every step of the way. Really friendly people to work ...
read full review
Was this helpful? Yes

“Great service!...”

Share on :
Feb 05,2024
Minithumbup
Rebecca
By: 'Beth'
Feb 05,2024
0 people found
this helpful
I had an excellent experience working with Rebecca as my estate agent. Her responsiveness was impressive, and she answered all my questions quickly. Rebecca's down-to-earth approach made the entire process comfortable, and she went above and beyond to ensure a smooth rental experience. I highly ...
read full review
Was this helpful? Yes

“Fast process, great experience!...”

Share on :
Jan 22,2024
Minithumbup
Rebecca
Nella
By: 'Aaron'
Jan 22,2024
0 people found
this helpful
Me and my girlfriend were shown around the property by Rebecca who gave us all the information we needed and was warm and welcoming. Rebecca really helped out with the process and made everything really simple. We’re both looking forward to moving into our ...
read full review
Was this helpful? Yes

“Very helpful friendly and personable service.......”

Share on :
Jan 16,2024
Minithumbup
By: 'Jack Wellwood Ker'
Jan 16,2024
0 people found
this helpful
Very helpful friendly and personable service. The whole team and especially Rebecca were a delight to deal with....
read full review
Was this helpful? Yes
Staff picture Maxine
(134)
Staff picture Rebecca
(124)
Staff picture Ally
(99)
Staff picture Nella
(78)
Staff picture Collette
(12)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Northwood is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.

Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.

All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams

Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.

If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.

If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or
online at www.tpos.co.uk
Last updated at 9:32 AM 17/01/2024 by allAgents

Awards won by Northwood, London SE23 3TW



Get in touch with

Northwood

Branch - Forest Hill, London, SE23