33% sales valuation accuracy
50% sales fee satisfaction
Oct 28,2014
Oct 28,2014
5
people found
this helpful
this helpful
Got off to a good start, had a few viewers, and after 6 months finally received an offer for our property. This is where the problems from Boultons began.
After accepting the offer on our house, we had to wait 2 months for our buyer to get an appointment to get a mortgage, all along by Boultons we were told this was normal and that he would have no problem getting a mortgage as DARREN BEAUMONT had checked him and he was eligible. Only who it came to his appointment we were advised afterwards that he couldn't get a mortgage because he had a TEMPORARY JOB! Who knows what Darren Beaumont looks for when helping you get a mortgage but it seems he obviously didn't think that having a temp job would affect this at all, the fact that this man still has a job is worrying!
On being advised this I was of course upset as in the meantime we had had an offer accepted on our dream house and of course would lose this now, my husband equally as upset called the branch calmly but straight to the point to ask what had happened and how they could lie so much when they revealed that they had know about this temp job for a while bit still reassured us we were ok to go house hunting and put an offer on a property.
A few hours later we received a phone call back from JAYNE BUSFIELD shouting and swearing at my husband as he apparently upset a member of staff after enquiring why they had not told us the truth, the call only ended when he hung up. We spoke to the manager about Jaynes actions and we immediately removed the property from them with a promise that we would inform the directors of their actions.
In conclusion if you like being lied to, shouted at and abused on the phone when they find out how incompetent they are, then this is the agent for you. Selling your property is such a stressful time, Boultons guarantee to make this experience all the more stressful for you with their incompetence.
DO NOT TRUST BOULTONS
After accepting the offer on our house, we had to wait 2 months for our buyer to get an appointment to get a mortgage, all along by Boultons we were told this was normal and that he would have no problem getting a mortgage as DARREN BEAUMONT had checked him and he was eligible. Only who it came to his appointment we were advised afterwards that he couldn't get a mortgage because he had a TEMPORARY JOB! Who knows what Darren Beaumont looks for when helping you get a mortgage but it seems he obviously didn't think that having a temp job would affect this at all, the fact that this man still has a job is worrying!
On being advised this I was of course upset as in the meantime we had had an offer accepted on our dream house and of course would lose this now, my husband equally as upset called the branch calmly but straight to the point to ask what had happened and how they could lie so much when they revealed that they had know about this temp job for a while bit still reassured us we were ok to go house hunting and put an offer on a property.
A few hours later we received a phone call back from JAYNE BUSFIELD shouting and swearing at my husband as he apparently upset a member of staff after enquiring why they had not told us the truth, the call only ended when he hung up. We spoke to the manager about Jaynes actions and we immediately removed the property from them with a promise that we would inform the directors of their actions.
In conclusion if you like being lied to, shouted at and abused on the phone when they find out how incompetent they are, then this is the agent for you. Selling your property is such a stressful time, Boultons guarantee to make this experience all the more stressful for you with their incompetence.
DO NOT TRUST BOULTONS
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Latest Reviews
7th Apr 2022
reviewed by 'Charlotte'
3rd Nov 2016
reviewed by 'whe1964'
28th Oct 2014
reviewed by 'TTeller'
Opening Hours
Address
Boultons Estate Agents
54 John William Street
Huddersfield
West Yorkshire
HD1 1ER
01484515029
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 50% | £299,995 | £299,995 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 1 | 2 | 0 | 0 | 0 | 1 |
Areas covered
- Huddersfield
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Apr 07,2022
Apr 07,2022
0
people found
this helpful
this helpful
Boultons have always dealt with matters very efficiently and promptly over a number of years particularly Jane Blackmore. Very professional....
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Sep 17,2020
Sep 17,2020
0
people found
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Very impressed with Boultons Estate Agents. Following the death of my husband in 2019 they carried out a probate valuation and sold my house within 7 days of putting it on the market. Very professional in presenting an accurate description of the property online. Bookings for viewing ...
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Nov 03,2016
Nov 03,2016
3
people found
this helpful
this helpful
Both failed to acknowledge and respond to my written complaint (and to meet their own standards for complaint handling). Maybe not the 'service' you want?...
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Comment on agent fees
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Oct 28,2014
Oct 28,2014
5
people found
this helpful
this helpful
Got off to a good start, had a few viewers, and after 6 months finally received an offer for our property. This is where the problems from Boultons began.
After accepting the offer on our house, we had to wait 2 months for our buyer to get ...
read full review
read full review
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Feb 26,2013
Feb 26,2013
5
people found
this helpful
this helpful
WE WOULD NOT RECOMMEND BOULTONS TO ANYONE, VERY SUBSTANDARD SERVICE.
In the current climate where house sales are somewhat stunted we regretfully entrusted Boultons with our house sale.
We were constantly badgered to lower our price and found them somewhat dismissive when we refused.
We ...
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No fees information available
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Complaints Procedure
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Last updated at 5:25 PM 04/10/2017 by stephen Dalloway
