0% lettings valuation accuracy
17% lettings fee satisfaction
Oct 06,2014
Oct 06,2014
13
people found
this helpful
this helpful
DO NOT USE¢â‚¬Â¦¢â‚¬Â¦ DO NOT USE ¢â‚¬Â¦¢â‚¬Â¦ DO NOT USE
A completely unprofessional, insensitive and conceited group of people right from the initial contact where we were told ¢â‚¬Å“You'll be lucky¢â‚¬Â to get a place, to the abruptness and ignorance of the receptionist.
The initial shock of being treated with such contempt should have been enough to tell me there was something wrong, but their selection of properties on the website and RightMove is impressive so you put it down to them all having a bad day. But you soon find out than virtually none of the advertised properties exist.
Once you find a place, be careful because what they show you and what they give you on printed material is far from accurate and often completely different places.
Even when you have paid the deposit things are far from secure, my own experience is that I paid the deposit and with 3 days before I was due to move in I was told via an early morning phone call that ¢â‚¬Å“the water tank had exploded¢â‚¬Â and flooded the entire flat¢â‚¬Â, therefore with the same contempt I was told I wouldn't be able to move in.
No alternative, no support just a comment ¢â‚¬Å“well these things happen¢â‚¬Â, it was only by pushing them did they offer an alternative which as above wasn't what was advertised a dump and stank.
They offered no timeframes as to when the ¢â‚¬Å“flood¢â‚¬Â would be repaired and never answered any questioned related to the ¢â‚¬Å“flood¢â‚¬Â you then realise that there ¢â‚¬Å“Hotel Model¢â‚¬Â of short stays and no contract applies to every property, so this means that if somebody comes in and wants your property for a month or a few weeks they will pay a premium / double and the person on the longer term lease paying less gets in their words ¢â‚¬Å“fudged off¢â‚¬Â.
Use at you own risk !!!!!!
A completely unprofessional, insensitive and conceited group of people right from the initial contact where we were told ¢â‚¬Å“You'll be lucky¢â‚¬Â to get a place, to the abruptness and ignorance of the receptionist.
The initial shock of being treated with such contempt should have been enough to tell me there was something wrong, but their selection of properties on the website and RightMove is impressive so you put it down to them all having a bad day. But you soon find out than virtually none of the advertised properties exist.
Once you find a place, be careful because what they show you and what they give you on printed material is far from accurate and often completely different places.
Even when you have paid the deposit things are far from secure, my own experience is that I paid the deposit and with 3 days before I was due to move in I was told via an early morning phone call that ¢â‚¬Å“the water tank had exploded¢â‚¬Â and flooded the entire flat¢â‚¬Â, therefore with the same contempt I was told I wouldn't be able to move in.
No alternative, no support just a comment ¢â‚¬Å“well these things happen¢â‚¬Â, it was only by pushing them did they offer an alternative which as above wasn't what was advertised a dump and stank.
They offered no timeframes as to when the ¢â‚¬Å“flood¢â‚¬Â would be repaired and never answered any questioned related to the ¢â‚¬Å“flood¢â‚¬Â you then realise that there ¢â‚¬Å“Hotel Model¢â‚¬Â of short stays and no contract applies to every property, so this means that if somebody comes in and wants your property for a month or a few weeks they will pay a premium / double and the person on the longer term lease paying less gets in their words ¢â‚¬Å“fudged off¢â‚¬Â.
Use at you own risk !!!!!!
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Latest Reviews
5th Sep 2023
reviewed by 'Nicoll'
21st Dec 2017
reviewed by 'Sukhvir'
15th Oct 2017
reviewed by 'Ler'
2nd Dec 2016
reviewed by 'Speedbird'
24th Nov 2016
reviewed by 'Marco'
Opening Hours
Address
One Rent
Avery House Brunel Place Station Way
Crawley
West Sussex
RH10 1JB
01293 612950
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 17% | £850 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 05,2023
Sep 05,2023
0
people found
this helpful
this helpful
Horrendous agency . Stay away . You will not get your deposit back . Moved into the property in shocking state and left in a far better off state when moving out. Refused refund and hold retentions. Management are vulgar and used abusive language. Honestly don't even deserve ...
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Dec 21,2017
Dec 21,2017
3
people found
this helpful
this helpful
STAY AWAY FROM THIS AGENCY. Moved in a month ago to an apparent (Fully furnished Refub apartment)
Not too sure what the selling point was. We walked in on our first day. To look at was great. We pointed out that the mattresses provided were ...
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Comment on agent fees
Agent fees are cheeky. They own there own properties. So theyll negotiate a fee from the promoted sale online. then bring that payment back through fees
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Oct 15,2017
Oct 15,2017
2
people found
this helpful
this helpful
Stay away!!! Worst agency ever! Happy to get half of your deposit back and very expensive fees!
They will never do anything in your favour!
You will be just good to pay!...
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Dec 02,2016
Dec 02,2016
4
people found
this helpful
this helpful
Please avoid this company at all costs. Their fees are through the roof and you'll be lucky to get half of your deposit back once they've done with you. You'll be looking at £350 minimum just to move in and out of a house in contract ...
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Nov 24,2016
Nov 24,2016
5
people found
this helpful
this helpful
Worst company i never seen, they made unauthorised payment from my debit card, just a waste of money stay away....
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Nov 06, 2020
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(1)
Hi Marco,
A big thank you for your review, as I was just about the make a reservation for a one month stay, as they advertise short stay accommodation.
Will be looking somewhere else instead. ...
Oct 06,2014
Oct 06,2014
13
people found
this helpful
this helpful
DO NOT USE¢â‚¬Â¦¢â‚¬Â¦ DO NOT USE ¢â‚¬Â¦¢â‚¬Â¦ DO NOT USE
A completely unprofessional, insensitive and conceited group of people right from the initial contact where we were told ¢â‚¬Å“You'll be lucky¢â‚¬Â to get a place, to the abruptness and ignorance of the receptionist.
The initial shock ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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