Horrible, disgusting - if this was a real business you would run a mile.
Endless promises that the work we had asked to be done to our property "was being taken care of and the landlord agrees to everything" £2,500 + later and only a portion of what we asked was done (and to a very poor standard) Lauristons do not wish to help stating now that they "do not manage the property" and "have no legal implication to approach the landlord"....what about all the emails and promises from their "honest" estate agent, who had my "best interests at heart" (all documented in emails if anyone cares!)
Said estate agent left the company before completion and I am now in the hands of an even worse agent. Truly terrifying that in 2011 people can get away with this.
Inventory - paid for, but not completed, and three months later still haven't heard from Lauristons...
As for the landlord... well that's another posting in itself. Crazy times.