100% lettings valuation accuracy
99% lettings fee satisfaction
Jul 21,2014
Jul 21,2014
1
people found
this helpful
this helpful
My partner and I rented our first property through Eaton Terry Clark, who showed us a couple of properties while we were making our choice. During the viewing process, Jill, who was showing us around, was very helpful and patient. She was honest and helped us to make a clear decision. Putting down our deposit, and going through checks was a very straight forward, relaxed process, and we were really pleased and excited about moving into the property.
The property itself was in a good condition, although the kitchen wasn't really clean enough for me (insides of cupboards sticky), and the wardrobes were quite dusty, but all in all it was a very reasonably priced home.
We were there for two years and during that time we had no problems with the agents, in fact they arranged for things to be fixed whenever requested. There was a known damp problem in the property, and my one grievance was that I was't adequately warned about this until my first flat inspection, during which the lady told me that there had always been problems, and that the gentleman who had lived there before us had had to rearrange furniture to keep his property from becoming damaged.
However, it was a manageable problem, and I believe at one point they offered to pay for the cleaning products we had to use to keep the damp mold at bay.
When we moved out, getting our deposit back was no problem, the fees for them to clean were incredibly reasonable, and all in all I think we were spoilt, because I can't find a lettings agency that's even half as good now that I'm looking to rent again!
The property itself was in a good condition, although the kitchen wasn't really clean enough for me (insides of cupboards sticky), and the wardrobes were quite dusty, but all in all it was a very reasonably priced home.
We were there for two years and during that time we had no problems with the agents, in fact they arranged for things to be fixed whenever requested. There was a known damp problem in the property, and my one grievance was that I was't adequately warned about this until my first flat inspection, during which the lady told me that there had always been problems, and that the gentleman who had lived there before us had had to rearrange furniture to keep his property from becoming damaged.
However, it was a manageable problem, and I believe at one point they offered to pay for the cleaning products we had to use to keep the damp mold at bay.
When we moved out, getting our deposit back was no problem, the fees for them to clean were incredibly reasonable, and all in all I think we were spoilt, because I can't find a lettings agency that's even half as good now that I'm looking to rent again!
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
26th Jul 2019
reviewed by 'Emma'
7th Mar 2018
reviewed by 'Flo'
21st Jul 2014
reviewed by 'Rosie'
Opening Hours
Address
Eaton-Terry Clark Ltd
41 Rolle Street
Exmouth
Devon
EX8 2SN
01395 269955
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £500 | £750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- EX8
- EX9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jul 26,2019
Jul 26,2019
1
people found
this helpful
this helpful
Very unhelpful member of staff in Exmouth when I'm trying to find somewhere for my daughter and her 4 month old baby somewhere to live as the place where she rents is up for sale and we are trying to find somewhere nice. She kept saying ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 26, 2019
View all comments
(1)
I am sorry if you are unhappy about any element of our service. Please can you contact us as a matter of urgency so that we can better understand your requirements and help rectify the situation? ...
Mar 07,2018
Mar 07,2018
0
people found
this helpful
this helpful
Eaton Terry has been managing my holiday let for the last 2 years and throughout it all with all my requirements and requests, they have been so flexible and accommodating. Both Jenny, Anna and Gayle were all very helpful.
We sold up recently and Gayle even ...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Jul 21,2014
Jul 21,2014
1
people found
this helpful
this helpful
My partner and I rented our first property through Eaton Terry Clark, who showed us a couple of properties while we were making our choice. During the viewing process, Jill, who was showing us around, was very helpful and patient. She was honest and helped ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:45 PM 16/03/2018 by Jenny Clark
