“Disrespectful, incompetent, unprofessional company! Took full payment on property got ......”
1 Star Review
Jul 17,2014
By:
'Worst'
Jul 17,2014
Branch: Oxford, 47 Walton Street
Services: Lettings (Prospective customer)
Rent PCM: £750
Would you recommend?: No
Postcode: OX4
Branch: Oxford, 47 Walton Street
Lettings (Prospective customer)
Rent PCM: £750
Postcode: OX4
6
people found
this helpful
Disrespectful, incompetent, unprofessional company! Took full payment on property got us to sign the contract then the day before the big move are told they haven't completed references! In addition to this when their was a mistake with one of the references they refused to even try and resolve the issue and stated that we were "wasting their time" before putting down the phone. We have booked time off of work gone down to their office on several occasions because of lack of contact and the fact their fax machine is broken. Every time you call you get put on hold or told that staff are in/out of the office they promise you response yet fail to do so. They have left me and my partner 1 week before due to move without a property and we were not even offered a apology from the manager. DO NOT Rent with this agency the reviews speak for themselves they make every tenant feel like an inconvenience! And clearly live up to their poor reputation.
What agent could do to change your mind?
Apologised, tried offering some help and advice I regards to the situation not refused to speak to us and disregard us completely
Attached Filesnbsp;
Comment on agent fees
Too much money for shoddy work might as well do it all yourself their that incapable
6
people found
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