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    Chris
  • Staff picture
    Rupy
  • Staff picture
    Jonathan Mills
  • Staff picture
    Susie
  • Staff picture
    James
  • Staff picture
    Lucy
A long standing quality independent estate agent offering the best advice from experienced and fully qualified property professionals. Using the latest marketing techniques combined with great old fashioned service Parkgate are a superb agency who will go the extra mile to make your experience of the property market a positive one.
Parkgate Estate Agency

8 Eton Street
Richmond
Greater London
TW9 1EE
0208 940 2991

“Rare Gem of an Estate Agent...”

Feb 18,2019
Minithumbup
Susie
Jonathan Mills
By: 'HappyRenter'
Feb 18,2019
0 people found
this helpful
Parkgate is a rare Estate Agency who truly care about the experience they're providing. They're kind, caring and not at all pushy. They treat you with respect and understanding in such stressful circumstances as moving and finding a property. Great attention to detail, efficient and ...
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Comment on agent fees
Fairly priced fees.
Was this helpful? Yes

“Friendly and Efficient...”

Jan 28,2019
Minithumbup
James
By: 'The Stahl’s'
Jan 28,2019
0 people found
this helpful
The best estate agents we have dealt with in London. The process was completely stress free and fast, and James was super friendly and helpful throughout. Would definitely recommend. Thank you...
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Comment on agent fees
None apart from inventory. So no problem here.
Was this helpful? Yes

“Fast...”

Jan 24,2019
Minithumbup
Susie
By: 'Gavin'
Jan 24,2019
0 people found
this helpful
Susie was great to deal with - quick on email, always contactable. Agreement was quickly pulled together with accuracy. Easy move-in no issue with adequate follow-up....
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Comment on agent fees
Fees were OK considering service provided.
Was this helpful? Yes

“Nightmare tenat...”

Jan 23,2019
Minithumbup
Jonathan Mills
By: 'Landlord'
Jan 23,2019
0 people found
this helpful
A fairly longstanding tenant stopped paying rent this year. Jonathan very wisely guided me through the whole process to get my flat back. He provided well thought out and timely advice and was very responsive and obviously very knowledgeable. The process itself is slow but ...
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Comment on agent fees
Market.
Was this helpful? Yes

“Very professional...”

Jan 23,2019
Minithumbup
Chris
Rupy
By: 'Russell'
Jan 23,2019
0 people found
this helpful
I have been working with Chris for 2 or 3 years now and he (along with the rest of the Parkgate gang) have always been very professional and helpful in dealing with any issues...
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“Excellent agency....”

Aug 02,2018
Minithumbup
By: 'Leah Thaxton'
Aug 02,2018
0 people found
this helpful
Always professional, courteous, efficient, reliable and clear. Honest with it too! Very impressed with Parkgate. Wouldn't hesitate to recommend them....
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Was this helpful? Yes

“Great communication, with questions answered quickly and clearly. Transparency regarding all fees was also greatly appreciated....”

Jul 04,2018
Minithumbup
James
Chris
By: 'K.lang'
Jul 04,2018
0 people found
this helpful
Both James and Chris were professional and friendly and made the experience easy. Would definitely recommend them both, and Parkgate in general....
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“Montague Road...”

Jun 17,2018
Minithumbup
Susie
By: 'J Martin'
Jun 17,2018
0 people found
this helpful
Susie has been nothing but professional during all of my dealings with her, from initial enquiry through to the day I moved in, the communication was excellent so I always knew what was happening, and anytime I had a question she was always very responsive. ...
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Was this helpful? Yes

“Renting in Putney...”

Jun 15,2018
Minithumbup
James
By: 'Charlotte Kelly'
Jun 15,2018
0 people found
this helpful
Couldn't recommend Parkgate more - they were extremely helpful, responsive and very genuine which certainly differentiates them. Compared to other estate agents in the market they have been the best we've come across by far....
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“The dream agency!...”

Apr 12,2018
Minithumbup
By: 'Claudine'
Apr 12,2018
0 people found
this helpful
Really, after years of renting in London I'd never thought I'd say that about a letting agency but Parkgate has been perfect from day one. They are always super helpful, nice, discreet and efficient. I think initially I could hardly believe my luck and was ...
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Comment on agent fees
They're reasonable and worth it.
Was this helpful? Yes

“Wymond Street, Putney...”

Apr 11,2018
Minithumbup
By: 'Roonoir'
Apr 11,2018
0 people found
this helpful
Parkgate are a South West London (location specific) property agent, who provide an excellent service both pre & post transaction. They have excellent local knowledge and genuinely care about their clients. They understand both sides of the transaction, and as a result manage the expectations of ...
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Comment on agent fees
Agents fees are good, and market relevant.
Was this helpful? Yes

“Very good service!...”

Mar 22,2018
Minithumbup
James
By: 'Lskardob'
Mar 22,2018
0 people found
this helpful
James made the whole process of moving very easy and smooth. He was great at providing advice and answering our queries promptly. Would definitely use ParkGate again...
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Comment on agent fees
Good
Was this helpful? Yes

“Best Estate Agency Experience We've Had Yet...”

Mar 21,2018
Minithumbup
Chris
James
By: 'Alex Delmont'
Mar 21,2018
0 people found
this helpful
Dealing with Chris and James has been a pleasure. We felt that we got a more personable experience compared to what we get from a big agency. They kept us up to date with everything that was happening and they seemed to have a good ...
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Comment on agent fees
I found the fees very reasonable.
Was this helpful? Yes

“Excellent service...”

Mar 19,2018
Minithumbup
James
Chris
By: 'Tim'
Mar 19,2018
0 people found
this helpful
We have used Parkgate to rent out our flat for around 6 years. They have always been friendly, efficient and reliable but they really surpassed themselves recently whilst the flat was empty undergoing refurbishment - their help, support and pro-active spotting of potential issues whilst this ...
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Was this helpful? Yes

“I have nothing but to good to say to date ......”

Mar 12,2018
Minithumbup
Susie
Rupy
By: 'Great customer service'
Mar 12,2018
0 people found
this helpful
I have nothing but to good to say to date in my experience of dealing with Rupy and Susie at Parkgate. The rental of the flat went smoothly and Susie dealt well with the landlord being out of reach and escalated to get decisions made ...
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Was this helpful? Yes

“Thank you so much for your time on Saturday James, ......”

Feb 26,2018
Minithumbup
James
By: 'Mat & Monica'
Feb 26,2018
0 people found
this helpful
Thank you so much for your time on Saturday James, it was great to meet you and discover the neighbourhood a bit more. We are absolutely in love with Putney - also because of our area knowledge, we will definitely like to focus our search ...
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Comment on agent fees
Absolutely reasonable especially after the great service we have received
Was this helpful? Yes

“Having just moved out of the flat in Putney where ......”

Feb 20,2018
Minithumbup
By: 'Jess G'
Feb 20,2018
1 people found
this helpful
Having just moved out of the flat in Putney where I lived for over three years, I wanted to take the opportunity to say a big 'thank you' to the team at Parkgate for their professionalism, responsiveness and assistance throughout my time as tenant. I ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“TSusie, and all the staff at Parkgate, have provided an ......”

Jul 28,2017
Minithumbup
Susie
By: 'Roger Hooker'
Jul 28,2017
0 people found
this helpful
TSusie, and all the staff at Parkgate, have provided an excellent and caring service, to me as a landlord of several properties in the Richmond/Twickenham, over more than 20 years. I can recommend them, and especially Susie, for their capable and professional services over this ...
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Comment on agent fees
Reasonable, considering the effort taken to find satisfactory tenants.
Was this helpful? Yes

“Veronica has been really helpful and is efficient and a ......”

May 25,2017
Minithumbup
By: 'Satisfied customer'
May 25,2017
0 people found
this helpful
Veronica has been really helpful and is efficient and a competent agent. Nothing is too much trouble and she is prompt to reply and will take care of any issues with great professionalism, She is an asset to Parkgate Estates. Thank you Veronica....
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Comment on agent fees
Similar to other agent's fees.
Was this helpful? Yes

“Veronica was very helpful and provide quick responses to all ......”

May 24,2017
Minithumbup
By: 'Benjamin'
May 24,2017
0 people found
this helpful
Veronica was very helpful and provide quick responses to all question that arose thru out the process. I do recommend work with her....
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“Veronica Well is an excellent agent. She comes on time ......”

May 16,2017
Minithumbup
By: 'Rudy Schennen'
May 16,2017
0 people found
this helpful
Veronica Well is an excellent agent. She comes on time with issues, and respond rapidly. She doesn't make you lose your time: the communications are always meaningful and Veronica anticipates the answers. Keep up the great work....
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Comment on agent fees
Good fees.
Was this helpful? Yes

“We started to rent our flat 3/4 years ago with Parkgate. ......”

May 15,2017
Minithumbup
By: 'Lia'
May 15,2017
0 people found
this helpful
We started to rent our flat 3/4 years ago with Parkgate. The same staff still look after us and managed our flat. Big thank you especially to Veronica, communication is a breeze and you are not just another number as it is quiet often the case ...
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Was this helpful? Yes

“From the initial viewing...absolutely amazing service! I now have ......”

Apr 25,2017
Minithumbup
James
Chris
By: 'Lynda'
Apr 25,2017
0 people found
this helpful
From the initial viewing...absolutely amazing service! I now have my keys and couldn't be happier. Definitely a team that go the extra mile....
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Comment on agent fees
good
Was this helpful? Yes

“Susie Hart was absolutely brilliant to deal with from my ......”

Mar 24,2017
Minithumbup
Susie
By: 'Lucy Goodall'
Mar 24,2017
0 people found
this helpful
Susie Hart was absolutely brilliant to deal with from my first viewing to completion of the deal. She was always responsive, I never waited more than a couple of hours for answers to emails and she was efficient and friendly....
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Comment on agent fees
N/A
Was this helpful? Yes

“Over several years we have found Veronica to be: charming, 100% ......”

Mar 20,2017
Minithumbup
By: 'Caroline'
Mar 20,2017
0 people found
this helpful
Over several years we have found Veronica to be: charming, 100% professional, extremely thorough and totally effective in 'making things happen'. When the occasion arises we have total confidence in her advice and guidance. She is skillful, tactful and adept when dealing with difficult or sensitive ...
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Comment on agent fees
Fine
Was this helpful? Yes

“I have always found veronica to be a very friendly ......”

Mar 16,2017
Minithumbup
By: 'Josephine Dunne'
Mar 16,2017
0 people found
this helpful
I have always found veronica to be a very friendly and helpful person. Any problems or issues we may have had in the past were dealt with swiftly and efficiently. A real asset to this company!!☺☺...
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Comment on agent fees
Good
Was this helpful? Yes

“Always had excellent service from Parkgate, I have been using ......”

Mar 10,2017
Minithumbup
By: 'David McGrath'
Mar 10,2017
0 people found
this helpful
Always had excellent service from Parkgate, I have been using them for 15 years and I couldn't think of a better company to work with. David...
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Was this helpful? Yes

“She's always very efficient and friendly. When I report a ......”

Mar 06,2017
Minithumbup
By: 'Simona'
Mar 06,2017
0 people found
this helpful
She's always very efficient and friendly. When I report a problem in the flat, she calls me back within 24h....
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Comment on agent fees
NA
Was this helpful? Yes

“Whenever I had any issues or questions, Veronica always was ......”

Feb 22,2017
Minithumbup
By: 'Lucian'
Feb 22,2017
0 people found
this helpful
Whenever I had any issues or questions, Veronica always was there to help, quickly and very efficient. Can't recommend her enough!...
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Was this helpful? Yes

“Veronica is always quick to respond and attentive with any ......”

Jan 05,2017
Minithumbup
By: 'Chris M'
Jan 05,2017
0 people found
this helpful
Veronica is always quick to respond and attentive with any queries we have. This is just what you want when you have issues that need resolving....
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Comment on agent fees
N/A
Was this helpful? Yes
Areas covered
  • SW14
  • TW9
  • Putney
  • TW10
  • Richmond
  • TW1
  • East Sheen
  • SW14
  • St Margrets
  • SW13
  • Twickenham
  • SW15
  • Mortlake
  • SW6
  • Fulham
  • SW18
  • Ham
  • TW9
  • Barnes
  • TW10

TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
66 0 123 0 21 1 19 0 8 1

Fees

No fees set.

Complaints Procedure

If you would like to make a formal complaint regarding any actions or staff members of Parkgate Estates (Richmond) Ltd then please call our office on 0208 940 2991 and one of our staff members will be able to advise you accordingly on our complaints procedure.
Last updated at 1:43 PM 04/03/2016 by allAgents
Staff picture Chris
(75)

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Staff picture Jonathan Mills
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